Norfolk, Virginia Service Area

Didn't end up accepting a quote because we just had our house remodeled, but I will say I've never had... read moreDidn't end up accepting a quote because we just had our house remodeled, but I will say I've never had a good experience with a canvasser until one of their representatives came knocking. He was so professional and well-trained I nearly invited him over for dinner. It's clear they take a more personalized approach and really do put the customer first. 6 out of 5 stars from me. (The representative was named Mitchell Drier btw) read less

Had my windows(10) and back door done by HCR. They did and awesome job. Very professional, neat, clean and fast.... read moreHad my windows(10) and back door done by HCR. They did and awesome job. Very professional, neat, clean and fast. Suki was a very knowledgeable salesperson. I would highly recommend to any and all. And the price was equally as appealing. read less

We recently had HCR replace our roof, cover the trim and soffits with vinyl, and put on new gutters. We... read moreWe recently had HCR replace our roof, cover the trim and soffits with vinyl, and put on new gutters. We are very pleased with the results, both in looks and workmanship.Each installation crew that came out was efficient and easy to work with. They were knowledgable and could answer our questions. It was dark when the roof installation crew was cleaning up (it was winter, so it got dark early) and they needed to come back the next day to finish, which they did.We will definitely use HCR for future home improvement projects. read less

Very professional

We had an unfortunate fire at our home back in September. Homefix was the most attentive of all the... read moreWe had an unfortunate fire at our home back in September. Homefix was the most attentive of all the contractors and willing to help us with our insurance clams and make sure we are receiving the amount needed to make our home whole again. We have a new roof, siding, shutters, new windows and other additional work that HCR so was needed. The team was professional, punctual, thoughtful(they waited outside in their trucks until we said they could start working), great craftmanship and the follow up has been top notch. I highly recommend Homefix for your next project! Or if you have an unfortunate disaster, they will provide you with the silver lining! read less

10/10 recommend. I'm very pleased with the quality of customer service and product that I received from HCR. I can't... read more10/10 recommend. I'm very pleased with the quality of customer service and product that I received from HCR. I can't say enough good things about this company and the rep that helped us. Tawny was very knowledgeable and patient with me. She answered all of my questions and helped me better understand the window installation/wrapping processes. She worked with us to help get a price that we could live with and I couldn't be more thankful because I love my new X5 windows! They were just installed a couple of months ago and so far have helped our heating/cooling costs tremendously! The installation was quick and easy, the crew was respectful, and now I don't have to worry about throwing my money out of drafty windows. We will definitely be using this company again for future renovation projects, and will be requesting Tawny. read less

Great process from start to finish. Tawny was very professional and knowledgeable about the product and answered all my questions... read moreGreat process from start to finish. Tawny was very professional and knowledgeable about the product and answered all my questions and concerns. Installation was quick and professionally done! read less

Professional

Very down to earth straight forward. The sales member was knowledgeable and kind. This company is all about helping homeowners.... read moreVery down to earth straight forward. The sales member was knowledgeable and kind. This company is all about helping homeowners. The cost of materials is what it is in this market. I was glad to pay for the convenience of having a polite professional family based company, do the work start to finish. The customer service is clear and constant through the whole process. Everything was explained in detail. The whole project was monitored. And follow up support made the whole comforting felt like life long friends. The best transactions are helping business helping us and Supporting our local community. read less

I am very happy with my new windows. The windows look great the house is more comfortable and quieter. I... read moreI am very happy with my new windows. The windows look great the house is more comfortable and quieter. I can open the windows when I want and let cool air in. The crew that installed them were wonderful I would use them again without hesitation. they wasted no time to get the job done with craftsmanship and the caulking lines were amazing. read less

Highly recommend HCR! They were able to assist me when other companies either cancelled or delayed even giving a quote... read moreHighly recommend HCR! They were able to assist me when other companies either cancelled or delayed even giving a quote for a month. HCR is truthful, responsive and professional from top to bottom. Window was installed when promised. Exceptional company! High quality product. read less

I have never seen windows of such high quality. The nstallers almost installed 21 windows in 1 day. ... read moreI have never seen windows of such high quality. The nstallers almost installed 21 windows in 1 day. If it had not poured down raining, they would have been able to complete the installation in one day. The installers were on time both days, and they cleaned up after themselves. They were polite and professional. It was a great experience. I highly recommend this company. The project manager came out to check the installation, and to see if we were satisfied and had any questions. read less

Professional, knowledgeable and friendly,That's how Chesley represented HCR today.He was very confident during his presentation of the products offered and... read moreProfessional, knowledgeable and friendly,That's how Chesley represented HCR today.He was very confident during his presentation of the products offered and made sure that He explained everything in detail. I am truly excited about this project coming to pass and believe that it's a great investment. Thank you for having someone who takes pride in their craft as an ARMY Veteran I really appreciate it. read less

Workers were professional and friendly and got right to work and did a great job.Service: Window installation

I was very happy with HCR from the time I first had contact until my windows were installed. Everyone... read moreI was very happy with HCR from the time I first had contact until my windows were installed. Everyone I dealt with was professional and easy to work with. I would 100% them. I will be using them when it’s time to redo my siding. read less

Very professional installers. I loved that a representative came onsite to check the work being done.Service: Window installation

I received a visit from Chesley today to explore options for replacement of windows, sliding glass door and bathtub. He... read moreI received a visit from Chesley today to explore options for replacement of windows, sliding glass door and bathtub. He was very professional and knowledgeable. He took time to answer all my questions without making me feel rushed or pressured. He also showed personal interest in my specific concerns. I feel confident in moving forward with my decision to get HCR to do the job. His character reflects well on the company. Along with knowledge, this was a strong factor in my decision making process. read less

They did a very good job they came within the time frame that they were scheduled to come. Very friendly... read moreThey did a very good job they came within the time frame that they were scheduled to come. Very friendly and professional and finished in a timely manner. read less

Homefix installed my walk-in jacuzzi. The two man crew made a difficult task work like a charm ... read moreHomefix installed my walk-in jacuzzi. The two man crew made a difficult task work like a charm They were effecient, neat and very courteous! read less

Every detail was professionally handled and thoroughly quality controlled. We had some schedule difficulties but even these were expeditiously... read moreEvery detail was professionally handled and thoroughly quality controlled. We had some schedule difficulties but even these were expeditiously handled with grace. We are happy with the windows above all. Quality all the way! read less

Windows were installed. Very professional, on time and they did a good job. Cleaned up after themselves and... read moreWindows were installed. Very professional, on time and they did a good job. Cleaned up after themselves and it was a good company that I've used before and used them again for this job. read less