Norfolk, Virginia Service Area

Had my windows(10) and back door done by HCR. They did and awesome job. Very professional, neat, clean and fast.... read moreHad my windows(10) and back door done by HCR. They did and awesome job. Very professional, neat, clean and fast. Suki was a very knowledgeable salesperson. I would highly recommend to any and all. And the price was equally as appealing. read less

The warranty department was a pleasure to work with!!! Great service and very responsive.

We purchased a home where the previous... read moreThe warranty department was a pleasure to work with!!! Great service and very responsive.

We purchased a home where the previous owners used Homefix to replace all the windows and after moving in one of the window panes cracked due to the cold weather. Transferring the warranty was seamless and we couldn’t be happier with the repair work. read less

We had an unfortunate fire at our home back in September. Homefix was the most attentive of all the... read moreWe had an unfortunate fire at our home back in September. Homefix was the most attentive of all the contractors and willing to help us with our insurance clams and make sure we are receiving the amount needed to make our home whole again. We have a new roof, siding, shutters, new windows and other additional work that HCR so was needed. The team was professional, punctual, thoughtful(they waited outside in their trucks until we said they could start working), great craftmanship and the follow up has been top notch. I highly recommend Homefix for your next project! Or if you have an unfortunate disaster, they will provide you with the silver lining!Services: Window installation, Roof installation, General construction read less

Chesley was helpful and wonderful

10/10 recommend. I'm very pleased with the quality of customer service and product that I received from HCR. I can't... read more10/10 recommend. I'm very pleased with the quality of customer service and product that I received from HCR. I can't say enough good things about this company and the rep that helped us. Tawny was very knowledgeable and patient with me. She answered all of my questions and helped me better understand the window installation/wrapping processes. She worked with us to help get a price that we could live with and I couldn't be more thankful because I love my new X5 windows! They were just installed a couple of months ago and so far have helped our heating/cooling costs tremendously! The installation was quick and easy, the crew was respectful, and now I don't have to worry about throwing my money out of drafty windows. We will definitely be using this company again for future renovation projects, and will be requesting Tawny. read less

Great process from start to finish. Tawny was very professional and knowledgeable about the product and answered all my questions... read moreGreat process from start to finish. Tawny was very professional and knowledgeable about the product and answered all my questions and concerns. Installation was quick and professionally done! read less

Would hire again in a heartbeat, great experience start to finish! Tawny came out to help with the project; she... read moreWould hire again in a heartbeat, great experience start to finish! Tawny came out to help with the project; she was honest, listened, and gave helpful recommendations. Installation was smooth and everything looks beautiful! read less

Awesome service with local people. Love their work.

We were in desperate need of new windows and are extremely happy with our new windows from HCR. We can... read moreWe were in desperate need of new windows and are extremely happy with our new windows from HCR. We can finally open them and they are just beautiful. We don’t hear road noise like before and I look forward to the energy savings. Suki, our Account Executive, was thoughtful and kind throughout the process of getting our new windows installed. We were so impressed that we chose to have new gutters installed from HCR as well and have been very impressed with the results! read less

Very Great & I Will Do It Again! Homefix Custom Remodeling Norfolk was so great that I have already recommended them! This was my first time using... read moreHomefix Custom Remodeling Norfolk was so great that I have already recommended them! This was my first time using them. I found them just around the city so I gave them a call when we needed new windows. Their sales team was great helping us pick what would work best for us. Everything was smooth from start to finish. The installers arrived on time and got to work right away. They were polite and professional and worked fast. They were respectful of our home and cleaned up the areas where they were working. They were careful with the landscaping. They explained what they would be doing and answered any questions we had. When they were done they showed us some features of the windows. Plus their pricing was good! We will use Homefix Custom Remodeling Norfolk again! read less

Excellent. Mike MacCormack made a suitable offer as part of a standard bidding procedure of minimum 3 responsive bids (criteria:... read moreExcellent. Mike MacCormack made a suitable offer as part of a standard bidding procedure of minimum 3 responsive bids (criteria: quality and price). The HCR team did an excellent job installing the PMVIA door. I watched them doing the job, and they were very professional and courteous. read less

Was very happy with the work that was performed for my new windows.The workers were very efficient and professional I... read moreWas very happy with the work that was performed for my new windows.The workers were very efficient and professional I really like my windows read less