HCR Customers Review Their Completed Home Remodeling Projects

Very Professional, They Exude Confidence, They Will Be There If There Are Any Issues Homefix Custom Remodeling Vienna came to my home offering their services. The timing just happened to be right and from their presentation, it seemed as if I could trust them so I hired them on to do a few jobs here at the house. I had them do an entire roof replacement, install new gutters and replace a door. The work crews that came out here were wonderful. Each work crew was on time, they started their work as soon as they arrived, they worked quickly and efficiently and they were very professional. They were respectful of my property and they were courteous. The roof replacement took two days and they were very good about cleaning up all the debris and nails from both the roof and yard. The following day the next team installed the gutters and they did a great job. The last crew came the following day to replace the door. All of the workers were very knowledgeable and professional. They were a great company to work with and I would absolutely use Homefix Custom Remodeling Vienna again.

They Did A Good Job Homefix Custom Remodeling Vienna is a good company. I had them come out to do my windows. The tech did a good job and he was respectful of my home. I would use Homefix Custom Remodeling Vienna again.

Very professional people and very nice to deal with! My shingles on the roof were about 22 years old, so I asked Homefix Custom Remodeling Raleigh to come out and re-shingle my roof for me, and replace a few shingles in spots. It was a 12 by 12 pitch roof which is pretty steep. But, they got up there and got to work, and they had the whole thing, including prep work, done within one day. Plus, they painted my skylights for me! I was expecting it to take two or three days, but they really knew what they were doing! They were very nice people to deal with, and very professional!

I'd hire them again! Homefix Custom Remodeling installed a walk-in tub for me. The whole experience was very good. I watched them and they explained every step to me. They were very nice and informative. I'm very happy with my new tub. Five stars for Homefix Custom Remodeling!

It feels like one large family!

The salesman was wonderful. They damaged my mailbox and driveway but promptly paid to have repairs done.

The crew was very professional and cleaned up everything after the job was performed. The insulation of the attic is working well. I would recommend HCR for any insulation job.

Everybody was great! I asked Homefix Custom Remodeling Raleigh to redo the windows in my home. There were 28 windows in all, counting two new windows I had installed. I was very impressed with Homefix, all the way from the people who set up the appointment, to the salesman who came out to do the estimating, to the installers. They all presented themselves in a very professional manner, and I was very comfortable dealing with them. They had great personalities! Their workers showed up on schedule, and were easy to work with. They knew their jobs well, and were very competent. I can already tell a difference with the two new windows, and the increased air flow. I expect that winter will see a much warmer home at a lower energy cost. Overall, my experience was - Homefix is a great company to do business with!

The crew was very professional and cleaned up everything after the job was performed. The insulation of the attic is working well. I would recommend HCR for any insulation job.

excellent services

I have already recommended their excellent work! Homefix Custom Remodeling Vienna did a great job installing a new roof for me. I have already recommended them to some of my friends, I would not recommend them if I were not impressed with their work. They did a fine job and the installers were very nice, wonderful people. They treated me with respect and were professionals in every way. I also have a warranty on my new roof which makes me feel confident in the job they did. They cleaned up after themselves very nicely, I did not have to do any cleanup. They are very honest, hard-working people.

Kyle Lewis was great explaining everything to me about the job and cost.

Overall, a good experience. I'm a tradesman myself, so I recognize good work, and Homefix Custom Remodeling did real good work. Their guys were professional and skilled. I am happy with the workmanship. They installed gutters for me. The only problem was with the scheduling. We had worked out a whole scheduling plan which unfortunately got delayed. In the meantime, a storm came through which caused my basement to flood a little bit. Luckily, I was home when the flooding started so I was able to handle it. But I feel like the delay was responsible for some damage to my basement. Otherwise, the job itself was done very well.

Professional and timely service.

I had a major issue with a few personnel of the company, but when the owner got involved and that was quick, he not only resolved the issue with his pervasive charge that he pursued tirelessly. l am a believer, weather we end up doing business or not, l personally want to assure anyone looking to do business with this company, that you will never look over your shoulder.
The owner will never let you down, l am happy to have come across a professional business man, who is a person of integrity and can be trusted.

Okay Homefix Custom Remodeling installed a new roof. During the installation, some of my landscaping was damaged. I was promised a gift card in compensation, and I still haven't gotten it. I also was told my payments wouldn't start until October and then my bill says the payment is due September 7th. Just to get the sale, they'll tell you whatever, I think. The roof does look beautiful, though. That part of the promise they did keep. They said we would be a showcase home, and they haven't done anything with that either. They haven't done anything they said they would do except the roof. I just feel the salesman was really disingenuous. I would not do business with Homefix Custom Remodeling again.

Excellent Craftsmanship! Everything Was As Promised! I contracted with Homefix Custom Remodeling Raleigh to replace my roof and install new gutters. Everything went really well. A canvasser had come to the door looking to make sales appointments, so I signed up. The salesman was polite and friendly. They gave me an estimate up-front and they stuck to their estimate when the job was finished. The quality of the work was exceptional. I would definitely use Homefix Custom Remodeling Raleigh again in the future!

Excellent Workmanship! This was the first time I used Homefix Custom Remodeling. They installed new windows in my home, and they look great and are working well. The guys that did the installation were excellent, very courteous and professional. Their workmanship was excellent. I had a small problem and called them, and they came right back out to fix it. I would recommend them. I am a satisfied customer. My only issue is I did not know that with my new windows I would need to buy one-inch blinds and replace all of my two-inch blinds. I wish I had known this in advance. I will use them again.

It was a good experience! Fast and affordable! My friend recommended Homefix Custom Remodeling Vienna to me when I needed some siding repaired. They came out and gave me a good estimate with a good price. The job was scheduled to take two to three days but Homefix was able to finish it in one working day! They showed up on time and cleaned up very well after themselves. I was home with my daughter during the job and it was noisy! But I am very happy with the results. Homefix Custom Remodeling Vienna did a nice job and the new siding looks really good.

Great product. Very fast, clean, and professional.

HCR replaced our roof. They did a great job very quickly, but we had a few issues with the payment schedule after they finished. Payment schedule was not followed according to the contract. Would have given 5 stars if they had been a bit more careful.

Very Pleasurable Experience! I hired Homefix Custom Remodeling to Install a new roof and gutters on my house. The roofers showed up according to the schedule I had been given. They worked hard and did a good job.
I did see a couple of nails in the yard, but other than that, they cleaned up everything really well. I was very satisfied with the work done by Homefix Custom Remodeling, and I have already recommended them to a friend!

I love it

We had the rep, Kyle Lewis, from Homefix come today to give us an estimate on replacing the roof. He explained in detail the process and the cost. He was very nice and professional and detailed even though we had advised him that were not going to have the work done for 6 months or so. He advised that the estimate was good for a year. This was a pleasant experience.

Satisfied Customer! There were young men in my area that were making appointments for Homefix Custom Remodeling Raleigh, and I made an appointment with them to talk about replacing my roof.
I liked what they had to offer, so I hired them to replace the roof. The roofers were here on time. They finished in a timely manner. They cleaned up after themselves. Everyone was very professional. There were no surprises and Homefix Custom Remodeling Raleigh stuck to the estimate I was given. I am very happy with the work done by Homefix Custom Remodeling Raleigh!

Very nice to work with

Kyle was well prepared and friendly. I had some questions about custom work and he was able to give me options right away.

Good customer service.

Incredible workmanship. Wonderful customer service.

I just contracted to do my windows and sliding glass door, I had 3 other estimate lined up but I am going to cancel them because of the price and quality of the windows I’m getting from Homefix. Kyle came on time was very thorough and answered all my questions. I can’t wait to see the finished job.

We hired HCR to replace our roof and windows. They did a great job with both and were very friendly, but we also had issues with how they left the work area when they were done. We had several plants in the garden that were killed, garden decorations destroyed, and many nails and debris left in the yard and in my child's room. Would have given 5 stars if they had been a bit more careful and cleaned up completely

Good This was my first time using Homefix Custom Remodeling Norfolk. I found them doing a search on the internet. I had them replace my roof. The workers were prompt, polite and professional. They were respectful of my property and they cleaned up everything well. Their pricing was fair. I definitely recommend using Homefix Custom Remodeling Norfolk.

Higher quality materials, but shop around for competitive rates. Also it took a few weeks for them to come back and make corrections. If you are financing you project via loan, use your OWN financial institution. I assure you will get better rates.

Ok

They were responsive, courteous, and did a great job. Now we wait to see the difference on the electric bill.

Love the Lifetime Warranty! I needed a new roof, and there were young people in my neighborhood canvassing to set up appointments for Homefix Custom Remodeling Vienna, so I made an appointment. The salesman came out and we agreed on the project. Homefix Custom Remodeling Vienna installed a replacement roof. They stuck to the original estimate, and they cleaned up after themselves. They were a little late in arriving, but other than that, everything was just fine. I would use Homefix Custom Remodeling Vienna again.

Very Positive Experience! Homefix Custom Remodeling Raleigh put on a roof on my house. I was in need of a roof, and they had this young man in my neighborhood, so I made an appointment for the salesman to come out. He did a very good sales job so I hired Homefix to replace the roof.
They were here when they said they were going to be here. They did a nice job. They cleaned up behind themselves. I was pretty pleased with that. They did a really good job of that. When you get what you expect, then you're satisfied. They did what I expected them to do. I thought they were very professional. I'm disabled, and I noticed and I was pleased by it that when I needed to get my car out of the street, one of the Homefix Custom Remodeling Raleigh guys went and moved my car for me. I thought that was a little above and beyond. In today's market getting just ordinary service seems to be the highest standard, but I was really pleased with the service I received from Homefix Custom Remodeling Raleigh.

Homefix Custom Remodeling was great and I'd recommend them to anybody! I hired Homefix Custom Remodeling to install replacement windows and to replace the gutters on my home. They were very good at communication. I had no issues while the project was going on. They were on time, they were prompt, they did their job, and they left. You couldn't ask for anything better than that. I would recommend Homefix Custom Remodeling to anybody!

Very professional. They came out to the house and sat down with my wife and I and completely explained the entire process. When the representative left we were not scratching our heads wonder what we were just told. The representative answered all of our questions in a courteous and professional manner. He did not try to feed us a line of bull, he just presented the facts and let them speak for themselves. They were prompt, on time, and cleaned up after themselves. Top notch company! I would recommend them to all my friends. Thank you for making the process painless.

I just had my entry door replaced after having had my roof replaced back in 2016 by HCR. The quality of the work HCR's crews do and the warranty behind their work and products is why I came back to them to purchase the door. The sticker price can be surprising at first, especially if you've shopped the big box stores, but the difference in the expertise of the installation crew, the product, the project management, the warranty...when everything is put together, I'm very pleased and satisfied with HCR.

HCR did a great job replacing my gutters. They look great, and with the Bulldog gutter covers I am looking forward to never cleaning the gutters again.

Chesley is an amazing rep! He showed up on time (which i really appreciate). He helped me select a beautiful arrangement of siding for my home! Definitely is well deserving of 5 stars!

The work man were really skilled, paying attention to detail and very pleasant.

We had our windows installed and they look good. Crew was good and clean up was fairly okay. Time will tell if it is the quality we paid for. Be sure to ask this company about window treatments after windows are installed. They do not reinstall blinds and if they do, we were told it would be an extra charge. We had 2 windows done for a fraction of what HCR windows cost, by another company a few years ago. Yes, the company says you have to remove all window treatments, but guess what, when I told them we could not install them back, the guy said no problem, they'll help with that. HCR does not. For what it costed to have pro grade windows install, I think they could more than offer customers to at least reinstall the blinds. I now have to search for someone to do them for me, pay more money and hopefully find someone trustworthy. A word of advice, there are many companies with far greater ratings who reinstall the blinds. As a customer, if I have to worry about more work after my windows are installed, I'll choose another company which makes my life easier.

Extremely Good! Homefix Custom Remodeling Norfolk did a terrific job for us! This was our first time using their services. We heard about them through BJ's here in town. We had them do the roof and gutters for us. Everything turned out great. They were timely, clean, diligent and didn't bother me at all. They only had to ask me to unlock the gate so they could get o the back yard. They were on time, respectful of our property and even covered the front porch because we recently had a new railing put in. They took the time to explain what they were doing and they also took the time to answer the few questions I had for them. Their pricing was fair and I would use Homefix Custom Remodeling Norfolk again!

They were quick

A representative from Homefix came by and gave us a free estimate on replacing our roof, after a few concerns we had were met with high caliber customer service, I can tell this company is top notch. Thank you Homefix Custom.

They have not performed any work at this point, but Isaac was very engaging, knowledgable, and completely committed to his company and the service/support we'll receive. Based on that alone, so far Homefix Custom Remodeling (HCR) has scored all '5's' in my book!

The windows that have been replaced look amazing. The company is very professional and will do what they can make your experience a great one. The work from the salesman to the installers to the project manager very professional and amazing to work with.

Thomas was always available for our concerns. The work crew had a very high work ethic and best of all - the end product looks fantastic. Couldn’t be happier with our roof replacement. I would highly recommend this company to handle your replacement needs.

Sean Dunleavy gave us a thorough quote and worked with us on the price for our roof replacement and window replacements. I can't wait to see what our house is going to look like when we get the install!

Great company to work with. Love my new windows and the process was easy. Great customer services and staff

Six Stars! Extremely professional! Amazing! If possible, I would give Homefix Custom Remodeling Norfolk "Six Stars", instead of "Five Stars!" And this is coming from someone who has helped build her own home, and expects a lot. This was a unique project. A special order window. We needed to replace a large window, with masonry around it, and frankly, I did not have any confidence that anybody could do it right. But Homefix did! Their people arrived early, and that was something when you consider there was a big festival in town, and a lot of the roads were closed. Then they set to work, and it was amazing! Everything was just right! They even cleaned up so well that you could not tell they had been there. And I can usually always find at least one piece of something left laying around. Not this time. They were extremely professional in their skills! And, the window is so nice! We can see out, but nobody can see in. And the difference in air quality, noise, and temperature is spectacular! I have already referred Homefix to other people!

They are extremely professional and deliver a very high quality product. We hired them to replace a sliding glass door. From start to finish, I was kept informed of how things were progressing. The cost was a little more than I hoped for, but I have learned that you get what you pay for. When the door was installed, everything was explained from start to finish and let me know that if I had any issues at all, just to give them a call and they would come out and make it right. I highly recommend them.

They were timely, cleaned up after themselves very good Quality work

Sean Dunleavy gave us a presentation tonight and we were very impressed by the roofing products and the information which wr were interested in on the roof. He did an excellent job and hopefully when we are at the better time we can get the roof because we really liked their products.

Sean was very thorough. So glad I was able to go through the detailed education on roofing. I feel very confident that the job will be done in the highest quality.

Great Job, Cleaned up before They Left! I recently had Homefix Custom Remodeling Raleigh replace the roof on my home. They did a very good job. They were friendly and conscientious. They were all about business when they came to my home, and it really looked like they knew what they were doing. I would gladly recommend them because of the fine job they did. I would say that all their time was well spent. They even cleaned up before they left, I did not have to pick up even one small piece of debris. I would definitely use them again.

great job and great communication

Steve and Eric did a wonderful job. They took extra time and effort and made sure that we would be satisfied, awesome work guys.

I hired Homefix Custom Remodeling to replace my roof, as the one I had was very old (25yr) and had several issues with it. After I made the appointment, Ben Schwartz, came out and discussed with me all of my options. He was very kind, polite, and professional and unlike many other companies he did not push me in one direction or another. My wife was not present for the initial meeting, so I asked him to come back when she could be here to make sure she was aware of all the options as well. Our second meeting went exactly like the first and we were excited to sign up.Ben was extremely helpful throughout the process and came out to inspect the crew during installation to make sure everything went well. The crew was on time, professional, and did a masterful job of installation and clean up! In short, I would highly recommend hiring Homefix Custom Remodeling for any exterior home remodel. We are looking at vinyl siding next and will certainly be in touch with Ben again!

Kerry Dobson Marketing Director stop by house to give me a estimate on my attic insulation. She was very polite and nice a warm hearted person that cares about families and not trying to price gouge. I will continue to work with her and her company in the near future. Just because of her great insight on her job and what her company stands for. I would recommend this company to anyone that ask me. This Marketing Director get 5⭐️ keep doing the great work Mrs Kerry and HCR!!!

Kerry Dobson was fantastic. She was very patient and informative, and when she left I felt like I knew more about my home than I've ever known. I also have a much better understanding of the roofing process and the importance of quality work. I felt like she truly cared about my family and our needs. I look forward to having HCR take care of my home remodeling needs in the future!

Chesley really helped me understand what the options are and decide what was best for me.

Evan Thomas is absolutely amazing, he came to my house a couple weeks ago and pointed out some issues with my windows that I didn't even know I had. I am forever grateful to him. The results from HCR coming out and installing new windows are superb. They are so easy to deal with and they really care about their customers! Never had a rep come to my door that was so nice and professional until now. I wish I could give Evan more than 5 stars. He deserves a raise!

Sean came out and gave us a quote for replacing all of the windows and siding on our house. He was very friendly and knowledgable about their products and was able to answer all of our questions.

(Traducido por Google) Chesley kennedy es el mejor contento de trabajar con él 5 estrellas sin piedad(Texto original)chesley kennedy is the best glad to work with him 5 star no dout

(Traducido por Google) Kerry Dobson es increíble! Era muy educada, profesional y organizada.Está preparada educativamente para informarle con cualquier pregunta o inquietud que pueda tener sobre su hogar. Actualmente no puedo comprar lo que se ofreció en este momento, pero cuando lo haga, definitivamente la llamaré.(Texto original)Kerry Dobson is amazing! She was very polite, professional, and organized. She is educationally prepared to inform you with any questions or concerns you may have about your home. I'm currently not able to purchase what was offered at this time, but when I do, I will definitely give her a call.

(Traducido por Google) Kerry Dobson fue excelente al explicar el producto, los mejores beneficios del producto y la calidad. Estaba muy bien informada. Fue muy amable y explicó todo lo que era muy comprensible.(Texto original)Kerry Dobson was great at explaining the product the best benefits of the product and the quality.She was very knowledgeable.She was very friendly and explained everything that was very understandable.

(Traducido por Google) HCR reemplazó mis canalones y bajantes. Lo hicieron a tiempo, dentro del precio cotizado, y el trabajo fue de primera calidad. Incluso recortaron los árboles de la casa que necesitaban ser recortados para la instalación. Todos los miembros de HCR con los que trabajé eran profesionales y educados. Definitivamente un negocio recomendado.(Texto original)HCR replaced my gutters and downspouts. They did it on time, within the quoted price, and the work was top quality. They even trimmed the trees away from the house that needed to be trimmed for the install. Everyone from HCR that I worked with was professional and polite. Definitely a recommended business.

(Traducido por Google) Estoy feliz con mis nuevas ventanas y la amigable profesionalidad del equipo de instalación y el soporte de ventas durante el proceso.(Texto original)I'm happy with my new windows and the friendly professionalism of the installation crew and sales support during the process.

(Traducido por Google) Homefix hizo un gran trabajo con la instalación de mi ventana de principio a fin. Manteniéndome informado durante todo el proceso y el día de la instalación, su equipo hizo un trabajo fantástico y mis nuevas ventanas son increíbles.(Texto original)Homefix did a great job with my window installation from start to finish. keeping me informed throughout the process and on the day of the install, their crew did a fantastic job and my new windows are awesome.

(Traducido por Google) Chesley K. fue increíble. Respondió todas mis preguntas y me tranquilizó por mis preocupaciones. Espero una hermosa y nueva apariencia en mi hogar en unas pocas semanas.(Texto original)Chesley K. was awesome. He answered all of my questions and put my mind at ease for my concerns. I look forward to a beautiful new look on my home in a few weeks.

Chesley was wonderful . He was very detailed and made sure I understood the process for window and roof replacement. Thank you for taking the time and being so thorough.

Kerry Dobson was very pleasant and helpful

Great place to work

Very pleased with what HCR did with my roof. Salesman, Brian Foley was very professional, knowledgeable in the work, worked in home remodeling professionally. Ryan Price, the field supervisor did everything he said he would do. Showed up, managed the operation without issue. Sara scander regional roofing manager was very helpful with making with making payment a smooth process. No debris were left in my yard. I did have to get them back out to move a very heavy flower pot back in place the next day. Would reccomend to anybody. A little pricey but you get what you pay for.

We were very satisfied from start to finish with this company regarding our windows replacement!We went through BJ's Wholesale Club.Price was good, windows are great, and work was done well. We are very pleased!!

Completed All Doors and Windows in a Very Fast, Efficient Manner! Homefix Custom Remodeling replaced all the windows in my house. They replaced all the exterior doors, six of them, including the two garage doors. They did a beautiful job and we're very happy with them. You spend a lot of money and you hope you're going to be happy. I'm very happy. Know what you want to do going in, work with them, and they can get it done. They replaced all my windows in one day. That was pretty cool. The doors were pretty quick also, but one of the doors had to be ordered. The actual install only took a couple of hours. Homefix Custom Remodeling was fast, efficient, and they got the job done.

Outstanding! Door Looks Amazing! When I initially became aware of Homefix Custom Remodeling Norfolk I kiosk the front desk to schedule a representative out to give me a quote. The representative, salesman, arrived at the house and he was friendly and he really did a good job preparing us for what was to come. He did not leave us with many questions that needed to be answered. I believed he was well educated in this business.

There were some scheduling conflicts as we were going out of state but once we were back they scheduled us right away. The new door was installed in exactly the time frame that they gave us. Initially I was hesitant about the color of the door that we had chosen but it has turned out to be an outstandingly good thing for us. The door looks amazing and we were taking a chance and initially skeptical about a black door but it has really grown on me and I love it. I will be doing the shutters to match and compliment the door and will reach out to Homefix Custom Remodeling Norfolk to see if they provide this service as well.

Terrific, outstanding experience! We were well informed and educated by the salesman through this whole process!

Steve and Eric did a wonderful job. They took extra time and effort and made sure that we would be satisfied, awesome work guys.

I was planning to replace the gutters eventually when a representative from HCR knocked on my door. It was motivation to initiate the educational process to learn about gutter materials, sizes and prices. A meeting was arranged for the following evening. Kai was the account associate who was knowledgeable and patient and provided a brief presentation. I was convinced to forgo estimates from other companies due to fair price negotiations and the willingness of HCR to customize the gutter and downspouts to the larger 5” and 3” x 4” options, respectively. The 50 year umbrella warranty was a further attractive feature. Andy was easy to work with to arrange with accommodating crew manager, Jerson, to install the final two sections of gutter guards and to provide the final two payments to Ryan.

All around great experience from beginning to end. HCR made recommendations based on my actual needs without trying to upsell me. They performed excellent work and properly cleaned up without leaving a speck of trash on my property. HCR communicated throughout the process and were able to receive materials earlier than promised. They followed up with me during and after the work was performed to ensure my satisfaction. Top notch company and will definitely hire them for future projects.

Quick, Fast, and Easy! Homefix Custom Remodeling did the insulation in the attic. The sales representative who came out is actually how I made my appointment. The technicians arrived a few minutes early and they did a walk-through with me prior to the install to show me everything that they would do.
They sealed the old insulation down and then put in blown-in foam insulation on top. Everything went very smoothly. I didn't have any issues. They cleaned up and everything and it went very quick. We did a walk-through afterward as well, to make sure I was satisfied with the job. The office staff was fine when I dealt with them. I have definitely noticed the difference with the new insulation! I highly recommend Homefix Custom Remodeling!

I just had some windows replaced by HCR and I am thrilled! The whole experience from my first meeting with Kristina to the final install was professional, responsive and very pleasant. The communication all the along the process kept me informed so I never had to wonder what was going on or when were things going to happen. Kristina said in our initial meeting that HCR is really concerned that they leave their customers happy and completely satisfied. Turns out , they really do care and they deliver. I highly recommend them and will be referring my friends and will look to them for my next big project.

They did an excellent job! Homefix Custom Remodeling Raleigh came out and worked on my roof, gutters, and soffits for me. They did an excellent job! The only slight problem I had was, that they showed on two different days without calling me first to let me know they were coming. Luckily, I was home on both days, and was able to give them some special instructions on the work. Plus, I just like to be there when someone is working on my home. But other than that, everything was fine. Their employees were nice people, and very professional. And the finished product was great! Like I said before, they did an excellent job!

My husband and I hired HCR for a full home remodel --- siding, windows, storm doors, roofing, trim, and gutters. It all started when we met with Kristina Kelly for a consultation, who was friendly, communicative, professional, and patient with us. She is an extreme asset to your company. After install began, there were a few hiccups with the window/door crew clean up but it was addressed promptly and professionally. The siding crew was simply amazing and stayed late to make sure the job was completed on time, and despite being busy working they also helped me bring my groceries in!! The roofing crew was equally great, working hard and long and keeping us informed of what needed to be replaced as far as bad wood.We had to have the service tech, Kyle come out and adjust some things with the storm doors, but he was kind and professional, working in the heat to get the job done and make sure we were happy. The project manager, Ben Schwartz, was also kind and professional. He came out and performed a final site check to make sure everything was taken care of and helped me make sure everything was in proper order.Overall I would highly recommend HCR to anyone and everyone. The famous saying is you get what you pay for, and this experience has proven that to a T. My experience has been extremely positive and we are both very happy!

I have more windows to be done, and i will be calling Homefix to do those as well! I hired Homefix Custom Remodeling Norfolk to replace the windows in my house because the house is over 67 years old and the old windows weren't in good shape. I had all of the downstairs windows done this time, and I plan to have Homefix Custom Remodeling Norfolk replace the upstairs windows in the future. Everyone at Homefix was very nice. The sales representative was exceptionally nice. He was knowledgeable and professional. On the day of the installation, the installers arrived on time. They did the job quickly. They took care not to damage the property, and they cleaned up after they finished the work. Everyone at Homefix Custom Remodeling Norfolk was very professional. I was very pleased with the work and with my experience.

We had a great experience with HCR. They gave us a fair price that was lower than some competitors, but with excellent quality work. Come time for window installation day, it went very smoothly and they finished 12 windows in one day. The workers were courteous, professional, and did great work. The windows look absolutely fantastic and we can now open our windows!! Before, they were painted shut, which we thought was a fire hazard. I also didn’t realize they’d replace the window borders on the outside, which replaced a lot of rotted material causing leaks. Lastly, these windows are so much easier to handle and clean. Looks soooo much better now with added functionality. One minor suggestion - after closing the deal and signing the papers, deal with the installation/billing office for payment. We initially dealt with the consultant for payment, who didn’t pick up payment after the first check was lost in the mail. The installation/billing office quickly processed this.

We had a great experience with HCR. They gave us a fair price that was lower than some competitors, but with excellent quality work. Come time for window installation day, it went very smoothly and they finished 12 windows in one day. The workers were courteous, professional, and did great work. The windows look absolutely fantastic and we can now open our windows!! Before, they were painted shut, which we thought was a fire hazard. I also didn’t realize they’d replace the window borders on the outside, which replaced a lot of rotted material causing leaks. Lastly, these windows are so much easier to handle and clean. Looks soooo much better now with added functionality. One minor suggestion - after closing the deal and signing the papers, deal with the installation/billing office for payment. We initially dealt with the consultant for payment, who didn’t pick up payment after the first check was lost in the mail. The installation/billing office quickly processed this.

Very Professional In Their Work I work in a volunteer fire department. I was looking for someone who could help us with replacement windows for the fire station, and I found Homefix Custom Remodeling. The representative came out and gave us an estimate on the work. When the installers arrived, they were on time, very professional. They cleaned everything out, put tarps down, and removed and replaced all eleven windows in a day. All I had to do was to sit and watch. I was impressed with the job they did. All the volunteer firefighters were very happy. I highly recommend Homefix Custom Remodeling.

I got a new front door. It is great quality, beautiful, and the installation day was seamless. That said, there were some strange scheduling policies and a lot of scheduling issues. I (single female) own my home and was told my boyfriend (who lives there and pays rent) had to be present during the meeting. I tried to explain that I own my home and my opinion was the only one that mattered in this case, but that didn't matter to the HCR reps. I was told the meeting couldn't be scheduled until he was there, then someone called me the next day and said the meeting was confirmed knowing it would be just me, then when the rep came to my home he wouldn't start the meeting until my boyfriend was there. I had to make him come home from work just so he could sit there in silence while I told the rep what door I wanted. It was incredibly bizarre and came off incredibly sexist (although, after complaining to few folks at HCR I have been assured it is not. They said they get this complaint a lot but makes me wonder, why not change your policy to improve customer perception and experience?)I was told it would take 4-6 weeks to get the door made, but it ended up taking about 11. I had to make many calls to try to figure out when my door would be installed because no one was giving me any updates. I leaned a lot on the Richmond project manager, Jim, who was excellent, responsive, and had great customer service. I would recommend HCR but would recommend getting firm commitments on timelines and also make sure you're okay with having to have another "decision maker" at your appointment. If you're going to be meeting with the rep alone, it may cause issues.

It was a great experience. They did good quality work and were effiicient This was the first time using Homefix Custom Remodeling Vienna. They put on a new roof on my townhome. They did a very good job. They were very efficient and cleaned up after themselves. Plus, when it rained, they notified me immediately and told me when they were coming back out. The gentleman whom I interacted with was not only easy to work, but he was knowledgeable as well. He was polite and courteous. I would recommend Homefix Custom Remodeling Vienna to my family and friends.

Timely, Effective, Very Neat, Very Quiet! They Were Great! Homefix Custom Remodeling installed replacement windows throughout the whole house. I contacted them online, and the office staff texted me to let me know a date; the date wasn't good, so I called them and they worked with me to get a good date. The installers arrived on time. They were very communicative and friendly, and they explained everything to me. They were there on time, they got the work done early, they cleaned up when they finished. They were friendly and nice and very quiet. I had an issue with one window, and they corrected it right away. I was very satisfied and I would highly recommend Homefix Custom Remodeling!

Exceptional work in replacing my roof. New roof is just beautiful.

My family recently chose Homefix Custom Remodeling to replace and install a new roof in my mom s house. Throughout the initial bidding process, we were impressed by the professionalism of Mr. Jason. He informed us on roofing specifics and answered all our questions. He gave my mom the confidence to go with HCR on what she considers a huge investment. Within a week of signing, we were scheduled for the installation. The roof was scheduled first with the gutters to be installed another day. Franklin s crew came early with the goal of finishing in a day. They were efficient, professional, friendly and very much focused on their work. They cleaned the job site completely. The gutters were scheduled a week later and took two days to install. There were some nails left on the roof and around the surrounding area but the crew came back to clean when we called. Overall, we were happy with our new beautiful roof. We would recommend HCR to anyone in need of a new roof installed. The only thing that we wished we were warned about was that the existing fascia board and soffit that we wanted replaced should have been done first before the installation of the new roof. Had we known that these are not part of the roof replacement, we would have had them replaced before having the new roof and gutters installed.

Fair & Reasonable Homefix Custom Remodeling Virginia Beach did a really good job for me! This was my first time using their services. They came to my door asking if I needed any services done. I found that to be a surprising approach, but a good one as I did need work and I would not have known about them otherwise. I had them install new gutters for me. The work turned out good. Their quality is good and their service is good. The workers who installed them were on time and respectful of my property. They cleaned up everything well too! If you need services done then, by all means, call Homefix Custom Remodeling Virginia Beach!

good work

Im still waiting for the waste to be removed. They did remove the waste. I would not recommend this company.

Great work! Very professional Homefix Custom Remodeling Vienna replaced my gutters for me. This was the first time I had hired them. I learned about their company at the Chesapeake Jubilee. I give them a five-star review because they arrived at the scheduled time and the work was done within the time frame they gave me. The work was done well. They guys were polite and cleaned the premises before leaving. Homefix Custom Remodeling Vienna is a very professional company!

Friendly & Courteous Crew That Did A Good Job! Homefix Custom Remodeling Virginia Beach did a really good job for me. This was my first time using their services. Actually, they contacted me about the possibility of getting a new roof. After listening to them and getting their quote I went with their services for a new roof and gutters. The installers were prompt, polite and professional. They were respectful of my home and yard and they were courteous. They explained what they would be doing and asked if I had any questions. Their pricing was a little bit high but overall it was fair for what they did. The only thing that I would like to see them change is the nail pick up. They did a great job checking the yard for nails but they forgot to do the same on the roof because when we got our first rain storm a lot of the excess nails fell down onto the driveway. Everything else was really good and I would absolutely recommend Homefix Custom Remodeling Virginia Beach!

I was very pleased with the work done by Homefix Custom Remodeling. They said it would be between 3 and 8 weeks to get scheduled and it was scheduled after only 1 week! I was not home during some of the work but when I got home, it looked great and you would hardly know they were there. A few small things needed touching up and they were there very quickly to fix them. Everyone that I worked with was very professional and pleasant. Would definitely recommend them!

Danny was very pleasant and helpful. Everything was timely and professional. I am using HCR for my next project now. The value is unbeatable. Danny made it very easy and educational. I know I am in good hands with Danny and HCR.

I have had a wonderful experience with HCR. Ben Wagner gave a very pleasant and thorough description of the company and its services. The company gave thorough descriptions of what to expect and followed through. The work was done in a timely manner and the workers made sure that my property was protected and clean when the job was finished. I love my new roof.

I was very pleased with the work done by Homefix Custom Remodeling. They said it would be between 3 and 8 weeks to get scheduled and it was scheduled after only 1 week! I was not home during some of the work but when I got home, it looked great and you would hardly know they were there. A few small things needed touching up and they were there very quickly to fix them. Everyone that I worked with was very professional and pleasant. Would definitely recommend them!

Excellent Experience All Around Homefix Custom Remodeling Raleigh installed four replacement windows for us. Their customer service was very helpful, and it was easy to schedule an appointment. On the day of the appointment, the Installers arrived on time, They were wonderful. They were very helpful, very friendly. They told us exactly what they were going to do and then they did it. The whole process took about three and a half hours and they cleaned up and hauled away the old windows. We would definitely use Homefix Custom Remodeling Raleigh again!

Great experience, Bob was great, feedback from HCR management to employee to customer was great!!! Highly recommend

The roof looks beautiful and I would recommend HCR to others. The only concern we have (and have voiced to HCR) is the lack of communication during the install of our roof as well as the after math of the process. Though the roof looks fantastic we don't know if it was installed correctly as there did not seem to be a supervisor on site or any updates on the progress. The process in our situation included an estimate, an agreement, the work, and that's it. It has been a couple of weeks since the roof has been completed and we still haven't had someone at our home review the project for proper install/completion...or at least non which have made themselves known to us. The gentleman who provided our estimate has reached out and one of the project coordinators as well but my concerns still stand. I believe the roof was installed properly, however, reassurance from a roof expert would be nice.

We are satisfied! Homefix Custom Remodeling put in a sliding glass door for us. They seemed to know what they were doing. They had one gentleman who helped us decide to do the job, and then pick out the door. Then another man came out to do the actual measurements. Finally, they installed it for us. They all showed up on time, and were friendly and polite people. So far, we are quite satisfied with their services!

I Would Highly Recommend Them To Friends, Family & Everyone Homefix Custom Remodeling Vienna did a fantastic job for me! This was my first time using them. I went online, filled out an email to get information and Homefix was one of several companies that reached out to me. I went with Homefix because their rep was the most informative and friendly. I had them demo some old windows and install new ones for me. The installers were prompt, polite and professional. They were respectful of my property. Their pricing was reasonable and the installers were very courteous. They took the time to explain some of the features to me and answered my questions. I would highly recommend Homefix Custom Remodeling Vienna!

I appreciate the quality of the work and the kindness and thoughtfulness of the team in working with each other and the finished work is excellent. The Hardy Board look magnificent on my house. Excellent!

On the expensive side, but did great job.

The company representative Chesley Kennedy went above and beyond to make sure that all of my needs and wants were met and exceeded. He is truly a value to your company! Can’t wait for my house to be transformed!!!

Loved the knowledge and professionalism. Waiting to incorporate proposed work into our budget but will once we can due to the value of such a quality product. Kerry Dobson is the main reason for our review - she was excellent.

Chesley came to my home and was so personal but also very informative. When he left I felt so aware of the process of this home improvement. During The entire visit I was comfortable and it was very relaxing and i felt like he was honest and trustworthy because he gave me options and did not try to lock me into one situation. Loved this rep!!!

Chesley Kennedy did a smash up job explaining the company and their products. So much so that I couldn't resist purchasing windows for the entire house. I felt very comfortable making this decision.

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Best roofing experience This was the first time I've used Homefix Custom Remodeling Raleigh. They replaced my roof with Timberline shingles. It was very beautifully done. There were no problems. And I had great communications with Sarah, the Regional Manager, using texting, email and the phone. She was very efficient. The representative who presented the product to me answered all my questions and explained everything carefully. He was very pleasant. Making an appointment was easy too. They informed me of a date. But when that date didn't work for me, they presented another date. And we finally made it work. They were very professional as well as friendly. They were very informative and very responsive. I would absolutely recommend Homefix Custom Remodeling Raleigh to my family and friends.

They did a good job! Very satisfied! Homefix Custom Remodeling came out and replaced some windows for me. Their workers showed up on time, and they were nice people - easy to get along with. They did a good job on the windows, and did exactly what they said they would do! Very satisfied!

Exactly As Promised The guy from Homefix Custom Remodeling Raleigh came out and gave me an estimate concerning my gutters. He told me what the installers were going to do, and once they showed, they did exactly as promised. They replaced my gutters and didn't even leave a mess. This was my first experience with Homefix, and I something came up again, I would use them.

Did what was expected and no mess left.

Exhilarating experience with good results! I hired Homefix Custom Remodeling for two projects. Initially, I contracted them to do window replacement. I was extremely pleased with that project and had a great experience with a great team and a great project manager. So when the project manager offered to facilitate a second phase, I was willing to amend the contract and added gutters and trim work. He and I agreed that it would be the same great process with a similarly great team. Unfortunately, the second team surprised me when they showed up without establishing a schedule or detailing the scope of the work. I was caught unaware and had trouble communicating my expectations with them because they seemed to only speak Spanish. The project manager was also caught off-guard but he quickly mitigated the problem and made sure to catch up all the scheduling details to guarantee that I was content. This threw off the workflow of the contract a little bit, but the project manager demonstrated a willingness to work through everything and put it back on an even keel. I ended up very happy with the work that was done. In summary, I was extremely satisfied with the first team. I didn't observe the work of the second team but ended up happy with the results. I am pretty sure this was just an anomaly on the part of Homefix Custom Remodeling and recommend them highly to others.

Very impressed with the company . Ben came out and did the estimate and said the job would be scheduled about the first week in July. The job was expedited and they got it done the first week in June . The crew arrived early and jumped right in and the job was done the same day . No mess left around all the materials that were not used on the job were stacked neatly and out of the way to be picked up by the Project Manager who also was very professional answered any and all questions I had . I will suggest them to anyone looking to have work done and done correctly .

the roof and gutters turned out amazing! perfect match to the house. great clean up afterwards. the crew did a great job 👍 👍 thanks again

I met with Chesley Kennedy today.I must say Chesley is a very good representative for your company.I was very pleased with his representation.Very friendly and knowledgeable answered questions thoroughly.

Chesley Kennedy was my sales associate and he was amazing. He had to actually come back twice and both times was very professional and patient. He made the entire process easier by how knowledgeable he was. I would recommend him to anyone.

The representative Chesley was very professional and did everything he could to help us with our hail damaged roof. We look forward to getting approval from our insurance so we can get the roof replaced by HCR.

Very professional. Thoroughly presented the process with no sales pressure.

It has been a pleasure working with the people from Homefix Custom Remodeling. I started out having 2 windows replaced, and the job done by Bob Walker was top-notch. Afterwards, I worked with Jim McMullin and had my roof replaced. I have seen other new roofs, but I believe that I have the best looking roof in the neighborhood. I would say that the people who work for Homefix make the company look good!!

Could not have been more pleased with the professionalism of the entire staff. The installation of my new windows and sliding glass doors went very well and the installers did an excellent job!

After a home visit from Emily Rinaldo, sales representative for Homefix Custom Remodeling in Richmond, my wife and I decided to hire the company to replace the roof on our home. Emily took the time to listen to our concerns about what we were looking for in a new roof and presented options for the new roofing shingles and underlying materials. She answered all our questions about the company and the installation process. She even made notes in the final contract about what areas of our landscaping would require extra protection during the removing of the old roof. After the contact was signed, numerous people within the company contacted us to ensure that the project would be started and completed in a proper manner. Sara, roofing install manager, kept us informed when the materials were ordered and to be delivered, along with an installation date.The installation crew, led by Edgar, did a fantastic job with the roof installation and daily cleanup of the job site. The crew worked long hours under the hot sun and communicated well as the demolition and installation of the new roof progressed. They were courteous and gracious.Jim McMullin, Project Manager for Homefix Custom Remodeling, made a final site visit along with Emily to making sure we were happy with the job and asked if we had any additional questions or concerns. Jim reminded me about the extended roof warranty and that if any issues arise that I call him directly.Overall, our decision we made to hire Homefix Custom Remodeling exceeded our expectations. Thank you for a job well done. We would highly recommend this company.

After a home visit from Emily R******, sales representative for Homefix Custom Remodeling in Richmond, my wife and I decided to hire the company to replace the roof on our home. Emily took the time to listen to our concerns about what we were looking for in a new roof and presented options for the new roofing shingles and underlying materials. She answered all our questions about the company and the installation process. She even made notes in the final contract about what areas of our landscaping would require extra protection during the removing of the old roof. After the contact was signed, numerous people within the company contacted us to ensure that the project would be started and completed in a proper manner. Sara, roofing install manager, kept us informed when the materials were ordered and to be delivered, along with an installation date. The installation crew, led by Edgar, did a fantastic job with the roof installation and daily cleanup of the job site. The crew worked long hours under the hot sun and communicated well as the demolition and installation of the new roof progressed. They were courteous and gracious. Jim M*******, Project Manager for Homefix Custom Remodeling, made a final site visit along with Emily to making sure we were happy with the job and asked if we had any additional questions or concerns. Jim reminded me about the extended roof warranty and that if any issues arise that I call him directly. Overall, our decision we made to hire Homefix Custom Remodeling exceeded our expectations. Thank you for a job well done. We would highly recommend this company.

Thomas was excellent and eased us through what we felt was a daunting task. We look forward to the finished product and have high expectations!

We bought a replacement sliding door. The price was competitive for the high quality product we bought. The installation was very fast and we are completely satisfied with HCR.

The sale representative was courteous and knowledgeable about all the products they offer. All scheduled appointments were timely and employees were professional, friendly and consciences about bring mud or dirt into the house. I could be more please with the product and the staff.

Great experience, Bob was great, feedback from HCR management to employee to customer was great!!! Highly recommend

The removal and installation went very well. There were no issues that weren't addressed and resolved quick. The crew left my house broom clean and the windows fit and look Great ! I would recommend this company to all people looking to have their house windows updated or other renovations. Matter of fact I already have. Great Job HCR. Thank you.

Friendly, efficient, and focused! I asked Homefix Custom Remodeling to do a re-roofing job for me. I can not believe how efficient they were! They were here maybe five or six hours, and they were finished. They showed up on time, and got right to work, and did a great job. I was expecting it to take much longer. Their employees were very friendly people, and they knew exactly what they were doing. And, they paid attention to what they were doing. Very focused on the job at hand! Five Stars!

Very Happy With My Roof! Tremendous Professionalism! I am very pleased with the new roof that Homefix Custom Remodeling Vienna did for my home. The salesman that came out helped me tremendously with the decision to go with them. He was very informative and really thorough in providing me with all the information I needed to make this big decision.

The roof installation was initially scheduled for a later time but they had an unexpected opening and were able to get to me sooner than expected which was fine with me.

There was only one mix up with the delivery which took place when I wasn't at home and did not catch it until the following day. They delivered white drip edging instead of the brown which I had ordered and the manager took care of that and the correct edging arrived the exact day of installation. They really were on the ball with everything! It only took one day for the entire job to be completed.

Clean up was great and I only found one nail in the yard about 20' from the house itself and probably made it's way there by accident. It was impressive to me that they used a magnet to get every nail out of my yard!

I would recommend their services to anyone, from the salesman to the installation crew they truly were very efficient and very skilled at what they do. I am looking forward to my roof lasting for the next 50 years!

Excellent job on the replacing the shingles on our house.It worked out very good for us . Thanks to the sales rep for giving us the needed info to not put off the replacement. Also thanks to the work crew and others involved in the project.

Did a great job start to finish. Would recommend and will use again in the future.

Everyone from Mike H. the sales rep, Josh the project manager to the crew were fantastic. The crew arrived on time and worked so hard!! I have have dogs and a toddler and they made sure to clean up everything for the safety of our family. The end result is fantastic!! Love the roof. I love working with honest people that do what they say they are going to do. Thank you everyone for this piece of mind for many years to come!!

The roof looks beautiful and I would recommend HCR to others. The only concern we have (and have voiced to HCR) is the lack of communication during the install of our roof as well as the after math of the process. Though the roof looks fantastic we don't know if it was installed correctly as there did not seem to be a supervisor on site or any updates on the progress. The process in our situation included an estimate, an agreement, the work, and that's it. It has been a couple of weeks since the roof has been completed and we still haven't had someone at our home review the project for proper install/completion...or at least non which have made themselves known to us. The gentleman who provided our estimate has reached out and one of the project coordinators as well but my concerns still stand. I believe the roof was installed properly, however, reassurance from a roof expert would be nice.

Thanks to Yohana,Chris, Justin and all the guys who replaced my windows and gutters. They were there to answer questions I may have had, very professional and didn't hesitate to return my calls in a timely manner. I look forward to seeing the decrease in my energy bills as a result of the changes that were made.

Very Satisfied! We needed a new roof and wanted to install new windows. We went to a home trade show and we decided on Homefix Custom Remodeling Vienna for our project. They put on the new roof and installed thermopane windows. They showed up on time, and they got right to work. They worked diligently. They got the roof job done in one day, and they did the windows the next day. The workmen did a good job of cleaning up. They were very professional. I would recommend Homefix Custom Remodeling Vienna.

I worked with Danilo to set everything up with HCR on pricing and materials. Danilo was very professional and easy to work with and all other communications with HCR were also professional. The quality of work was excellent and with two crews to make sure the job was done on schedule.

Great Job! Great Price! We used Homefix Custom Remodeling Virginia Beach to install insulated vinyl siding on the exterior of our home. We were quite pleased. We shopped around for over a year before choosing them. We liked that their price was competitive. The price was the biggest mitigating factor in why we chose them, in fact. I think it took them three or four days total to complete the job. The crew was very professional, and they addressed all my concerns. The whole experience from sales to follow-up was good. Even after the guys left, Homefix Custom Remodeling Virginia Beach called to make sure we were pleased.

After shopping for ~year, we contracted with Homefix Custom Home Remodeling. Their salesman was knowledge and was easy to work with. After signing work was to take place ~8 weeks out however the installation crew arrived to perform the task a couple of weeks early. Their work was done in professional manner, the site was left clean after every day's work and any/all concerns we may have had were addressed. In the end we are quite pleased with our choice to go with HomeFix Custom Remodeling.

When you want your roof done with quality this is the company to choose. Thank you Homefix Customer Remodeling for a job well done.

Homefix offered us a great deal on custom-fitted windows and a sliding door. Over the course of several weeks, the windows and door spaces were measured, and the custom built units assembled and shipped. On installation day, a team of Homefix employees showed up with all the pieces, removed the old windows and door, and installed the new ones, finishing and sealing them in place. Since then, we've had a massive reduction in drafts in the house. Sound from traffic and airplanes has dropped significantly, too. We were so happy with it that we added attic insulation to the deal; the financing and contract work were painless and arranged to allow us to pursue our own financing while still ensuring that the work was done on schedule. Everyone we've dealt with has been professional, capable, and friendly, and questions were quickly answered. The entire process was painless and we are very happy with the results. Thank you to everyone at the HCR team that helped us out.

I was pleased to have used Homefix. They worked on my friends kitchen and fell in love with the design they did. I wanted them to custom make me a kitchen and they were able too. They sketched it out and showed me a 3D version as well. It was pretty dope. Good pricing and good quality work. Recommended

Everything said within all of these reviews are true. They are experienced, polite, friendly, caring and HONEST. I put honest in bold because that’s what everyone should look for in a company. I had one company come in before I had found Homefix Custom Remodeling Construction and they gave me a ridiculous quote followed by quoting extra random things that i didn’t even need. I explained the quote to Homefix Custom Remodeling and they were confused/in shock of how high of a price they gave me for a pretty reasonable job. There’s a difference between a company looking at their job as a source of money and a company that loves what they do. I think Homefix Custom Remodeling loves what they do. This is why i chose these contractors to remodel my home.

Homefix construction has been a great company overall. They were so attentive and helped me figure everything out. They were always willing to help and answer all the questions I always had. From our first interaction, I would say I knew I wanted to collaborate with them. They had such great prices, they weren’t exactly low, but they were worth it per the job. We ended up giving them a couple more jobs after our interaction and they all enjoyed them as well.We went ahead and used them for a full kitchen remodel. Will use them sometime in the future when we want to fix up our living room area!

Had windows, patio door, gutters done. The company is very professional and intelligent to the work they do. As for the customer service and warranty issue they are above and beyond their words. Their words are honest and they stand behind all they say and do. It’s been about a year since the install and it all still up to par. I am now getting my roof replaced by them within a month just waiting for them to get all the materials. In the future they will be doing my siding also. HCR quality is superb and the warrant is outstanding. When all said and done HCR will done my entire home exterior l. Thank you HCR!

I had attic insulation installed, the workers were polite and courteous. They informed me of what they had to do and they made sure they didn’t make a mess and cleaned up once the job was complete.

My first interaction with HCR was with Nabil. He's a wonderful advisor. After having other companies come out to give me estimates, I feel Nabil with HCR has incredible integrity and knowledge of the company & its products! No hard sell, no taking advantage because I'm a woman, no changing the price if I purchase on the spot. The workers showed up as scheduled. Respected my property and cleaned up everything, even what had gone into my neighbors yards. I can't say enough about this company and its people.

Had windows, patio door, gutters done. The company is very professional and intelligent to the work they do. As for the customer service and warranty issue they are above and beyond their words. Their words are honest and they stand behind all they say and do. It’s been about a year since the install and it all still up to par. I am now getting my roof replaced by them within a month just waiting for them to get all the materials. In the future they will be doing my siding also. HCR quality is superb and the warrant is outstanding. When all said and done HCR will done my entire home exterior l. Thank you HCR!

UPDATE- Finally got in contact with the quality assurance manager. He apologized for the delays and communication issues and we were finally able to get our gutters installed. The guys who came out were polite and got the job done in three hours. Gutters look good just waiting for some rain for the real test. Updated review from 1-3 stars but won't go higher due to early issues.Got a flyer in the mail so called them up for a quote.They didn't show up on the original date like they were supposed to so we had to reschedule. We are in the market for gutter replacements. Gives us the price and we select colors and schedule an install date. Install date comes and goes with no word from anyone. I call them an leave several messages with no return calls over the course of a week and a half. Go full Karen on them and get told the wrong color came in they had to reorder. I say that is fine and to keep me updated. Guy assures me I will be contacted by next wednesday (this was on a friday). Hear nothing so the following friday I call back and Girl who answers says she will make a personal note to call me herself on monday with an update since she can't reach anyone. Following wednesday still haven't heard anything. Call back and they want to take my name and number to call me back and at this point I tell them 'No. I want to speak to someone right now." Get transferred to a new CS rep named Tomas who updates me and says he will text me later that night with the install date. I get the message. Great. Install day is here no one has shown up or called in the days prior to confirm the date. Tried to call Tomas and no answer as well as a voicemail that is not set up and no answer at their main office. So done would not reccommend if you want anything done in a timely fashion

Very experienced work crews. I met with Ben Schwartz and ended up getting my roof done first. I was so impressed that I called Ben back and signed up to have my siding and trim done. After all was said and done, my house looks completely different and it is absolutely beautiful! HCR is not the cheapest, but I received everything I paid for and more.

The experience I had with HCR was very satisfactory in every way. Starting with their representative, Kristina Kelly. She was very professional and knowledgeable about the business. Her calm demeanor and willingness to answer all my questions were very helpful. Her reassurance that Customer Satisfaction was their top priority was sincere and she has followed through by checking on the project each step of the way. The men who actually did the roof repair were equally professional and did a great job. They, too answered all my questions and cleaned the site thoroughly after they were done. Great job and I would recommend HCR to anyone needing work on their home.

gentleman that installed windows was american and did a high quality installl

Job Well Done! I accepted Homefix Custom Remodeling Virginia Beach bid for installing eleven windows in my home. I had several other bids from other companies and some were more expensive and some were less expensive. I chose Homefix Custom Remodeling Virginia Beach because of they represented service and product. I got the feeling from them at the time of the bid that they really took great pride in service and also really believed in the product that they were selling.

When they arrived to remove the old windows and install the new ones they started right off getting the job done. Everything was going excellent! One of the crew got a phone call and had an emergency with a family member and the crew had to leave. At first I was upset because I was like a new kid with a present thinking about my new windows. After some thought and reflection about how I would want to be treated if I had the same circumstance I was absolutely ok with the decision that they made to stop working that day.

Surprisingly all of the workers showed up on Sunday, Mothers day to finish installation. I was so pleased to see them and very surprised that they came out on such a special day! They finished up that day and returned the following day to seal the windows. They absolutely honored what they said they would do, even in times of emergency they kept their word! The whole group was tremendous in their work, their work ethic and were absolutely amazing in the work they did.

When I drive up to my home I get a big smile on my face and I am very happy! My windows look terrific and I could not have asked for better service or product!

Reasonably Priced Compared To Others! Homefix Custom Remodeling Vienna did a great job of insulating my attic. They arrived on time and had the whole thing finished in just over three hours. I couldn't even tell that they had been there when they were finished, absolutely nothing to clean up after them. They did this job at a reasonable price compared to other companies that I had contacted. Since the job has been completed they have called me several times to follow-up. They ask me if I have any questions or any issues with the job thus far and if so they would be happy to come back out and take a look! They did a great job and I really like the follow-up! It shows that they care about me and they care about the work they are doing!

Very Professional. Very Efficient. Very Customer-Oriented. We were interested in replacing the windows in our home, so we went to a home and garden show. Homefix Custom Remodeling had a booth set up there. We had two or three vendors come out to our home to give us pricing. We went with Homefix Custom Remodeling because they offered the best pricing and the best product. The installers arrived right on time, and it only took them about half a day. They installed the windows and they had the inspection done before they even left. The product is very good and we are very satisfied with Homefix Custom Remodeling.

Very professional - they stand by their product - all phone calls were returned within 24 hours. Extremely pleased with the project they did for me.

Easy, Painless, Great Look, Great Outcome I hired Homefix Custom Remodeling Virginia Beach to install new gutters on my home. We had a scheduled date on Monday, but when the day came, no workers showed up. I'd taken that day off from work and then they didn't show. I contacted the company at 9 a.m., and they told me that they had a bigger job that had taken longer and they needed to finish it first. My job got bumped back, first to Wednesday, and then to Thursday of that week. They did a fabulous job. Don't get me wrong. I just fel they didn't communicate as well as they could have. I'm happy with the gutters and they look great. Aside from the communication issue, for which I deducted the one star, I'm very happy with Homefix Custom Remodeling Virginia Beach.

Great job! Windows look great and didn't take too long to install. Any questions I had were answered right away.

I Had An Excellent Experience The workers from Homefix Custom Remodeling Raleigh were excellent. They did a good job in providing me prompt and quality work. I needed my roof, flashing, and gutters replaced, and I hired them after learning about the company through a local home show. I would consider them again.

The crew came in and did a wonderful job i would recommend them to anyone who need any work done on there home windows and so much more i just love my new windows

My experience with HCR has been very positive overall. Ben was our representative for the project and was very knowledgeable as well as professional throughout the whole experience. He gave us his cell number with the urging to contact him any time with questions and every time I called or texted him I received a follow up within the hour if not immediately. Our installation was quick, they had a great crew who banged it out in one day. When they were done they actually left my property looking nicer than it was before they started, and the roof looks beautiful too. When I was contacted by their dispatcher about how the project went I told her I had a few things I wanted to ask the project manager. To my surprise they sent out the project manager to my house the same day and Ben showed up as well just to walk me through all of the details and answer all my questions. I would highly recommend HCR to anyone looking for a quality product and excellent service. If you're after a bargain then they wont be the cheapest in town, but you wont regret having the piece of mind that they offer from start to finish and beyond.

A little pricy,but explains&does what is needed..Cleanup all work,a little busy to get appt.

Great service!!!

They did a very good job! I recently asked Homefix Custom Remodeling Raleigh to come out and put some new windows in for me. They arrived right on schedule, and they were very friendly and polite people. They did their job, and put the windows in, and they look really nice. They were also very careful to clean up behind themselves, and I appreciated that. They gave me a written estimate up front, and they stuck to it. Overall, they did a very good job, and I am very satisfied with them!

We just had our roof replaced with HCR and we are very happy with the whole experience. Ben helped us through the entire process and was very professional and knowledgeable. He gave us his cell number and was very quick to respond to all of my questions. The crew they sent out was great, they were very efficient and got our project knocked out in a single day. When they left they cleaned up and actually left my yard looking nicer than it was before they started. After the project was completed the project manager and Ben made a special trip back out to my house just to answer all of my questions and make sure the job was to my satisfaction. I highly recommend HCR if you're in the market for a great product and excellent service.

Tremendously Happy With Everything! I hired Homefix Custom Remodeling to replace my roof. They showed up early in the morning and worked non-stop the entire day. They may have taken a brief 15 minute break, but I think it was more like 10 minutes. They were extremely informative and very nice. Anytime they ran into anything they thought I needed to see they showed me and explained why they wanted me to see it. They were above respectful in their mannerisms and language. The clean up that they did all while doing this job was tremendous! They were perfect in keeping everything clean right down to the very last nail! They did a great job and if I ever need them again I will not hesitate to call them! Very satisfied with the roof and the hard working staff!

Home fix replaced our roof in April. The team was very professional, left our yard as it was before they started, and the 2 minor issues that came up were addressed much to our satisfaction and in a very timely manner.

We decided to go with Homefix Custom Remodeling for window replacement after speaking with MIchael Anthony of HCR. He took a considerable amount of time detailing their company and product line. We went with their Xtreme 3 Windows which were custom made about 6 weeks earlier than promised. Scheduling installation was easy; the hardest part was obtaining HOA approval. The installation team was professional, courteous, and faster than anticipated. Our new windows look and function fantastically. We love them so much that we haven’t put blinds back up to cover them -- only using curtains. Since only a few weeks have passed since install, it’s too soon to tell how much energy savings we’ll see. We only had 10 windows replaced, but plan on doing more with HCR. They make a top quality product backed by a solid warranty. I highly recommend Michael Anthony and HCR!

HomeFix Made Us Happy! Homefix Custom Remodeling replaced all the windows and a glass sliding door in our home. Everything looks beautiful. We got thermal double-paned windows and the window replacement cut down on the noise and drafts. We don't get those anymore. The sliding door is very nice. They reinsulated the attic as well. The workers were great. The entire project took basically a day. The workers work for the company and are not contractors, so you know that Homefix is responsible and you can pick up the phone and get an answer, and I really like that about Homefix Custom Remodeling.

We decided to go with Homefix Custom Remodeling for window replacement after speaking with MIchael A****** of HCR. He took a considerable amount of time detailing their company and product line. We went with their Xtreme 3 Windows which were custom made about 6 weeks earlier than promised. Scheduling installation was easy; the hardest part was obtaining HOA approval. The installation team was professional, courteous, and faster than anticipated. Our new windows look and function fantastically. We love them so much that we haven't put blinds back up to cover them -- only using curtains. Since only a few weeks have passed since install, it's too soon to tell how much energy savings we'll see. We only had 10 windows replaced, but plan on doing more with HCR. They make a top quality product backed by a solid warranty. I highly recommend Michael A****** and HCR!

We have had Ben Wagner with Home Fix out to our house twice for two different jobs. He has a great personality and definitely had our interests in mind. He showed us our options and helped us make an informed decision on what to go with for windows in our sunroom. We then had him back for windows in our basement and he was very helpful then too. It is very good for Home Fix to have such a good salesmen because it makes the first impression pleasant. The installation side was good also and they are always calling to make sure your happy with everything. We will be calling Ben Wagner back to have more work done down the road!

I would like to say that this is hands down one of the best companies to go through for any home exterior remodeling! Our sales representative, Michael Anthony was so thorough and responsive to our every need. As new home owners, Michael assured us we we're in good hands and would make sure to provide only the top of the line materials installed by professionals who work for HCFR. The company's reputation and years of service alone made it extremely easy to trust Mike with this significant investment in our home. After our roof installation, there were a few shingles that we're not positioned correctly and the Installation representative, Josh made sure to send the crew back out the next day to fix the minor mistake. Talk about A+ customer service! Not to mention we we're so happy with the turnaround from the initial contract signing to the installation. It only took 3 business days, unheard of in the Northern Virginia Area! I have nothing but nice things to say about Michael and this company and wish that everyone would take advantage of the great deals and premium products that can be installed in any home remodeling projects.

I would like to say that this is hands down one of the best companies to go through for any home exterior remodeling! Our sales representative, Michael A****** was so thorough and responsive to our every need. As new home owners, Michael assured us we we're in good hands and would make sure to provide only the top of the line materials installed by professionals who work for HCFR. The company's reputation and years of service alone made it extremely easy to trust Mike with this significant investment in our home. After our roof installation, there were a few shingles that we're not positioned correctly and the Installation representative, Josh made sure to send the crew back out the next day to fix the minor mistake. Talk about A+ customer service! Not to mention we we're so happy with the turnaround from the initial contract signing to the installation. It only took 3 business days, unheard of in the Northern Virginia Area! I have nothing but nice things to say about Michael and this company and wish that everyone would take advantage of the great deals and premium products that can be installed in any home remodeling projects.

Price Is Fantastic! I needed new windows and contacted Homefix Custom Remodeling. They really did a professional job. They cleaned up everything after themselves and the windows look great! The price of this service was "fantastic?" I will be recommending them to anyone looking for improvements. I would also like to use them to finish the windows in the rest of the house but currently, need to save up more money. Great job and I look forward to seeing Homefix Custom Remodeling again in the future.

They installed windows, cleaned up and left. Just like they said they would.

They did a wonderful job! They sent a very knowledgeable salesman who answered all of our questions without hesitation. Got us the best price for the new roof. When the crew showed up at 7 am and were finished by 1 pm had everything cleaned up we were amazed. Jim H***** was our salesman and when we need the next home repair we will contact him again.

After researching several companies to install siding, I am extremely proud and excited that I chose HCR. Their customer service is excellent. The project manager, sale reps and installers are professional and reliable. They communicated with me throughout the entire process. Want perfection!Hire HCR for your next home improvement project.

Very happy with our purchase, they were fast and promptly answer any questions I had, I would recommend their business.

They did a good job and finished in one day. Didn't know the window would move in and less windowsill

My windows are awesome!!! Looking good and the personnel were incredible!!! Professional and efficient!!!!

Homefix recently applied a new roof to my home. Everyone I worked with wasprofessional, friendly, well -organized, and very helpful. They answered all my questions! The roofers did a great job and cleaned up everything before they left. A very pleasant experience!D. Hamilton

HCR came out this week to replace an exterior door at our home. The new door (which we were able to customize completely) is beautiful and the installation went smoothly. The work crew was very polite and did a great job, and I especially appreciated their timely arrival and quick completion of the work. We will definitely call HCR in the future!

Emily Rinaldo and the installation crew could not have been nicer. I had 8 windows replace in my 50 year old home. The whole process was smooth and the crew were courteous and tidy. They arrived at 8:30 sharp and was done installing lifetime windows by lunch.The price was higher, but you get what you pay for and I couldn't be more happy and I just added lifetime gutters to my order.

Homefix is legit! We were a little skeptical at first... you know how it is... everyone is an expert on what your roof should cost, right. Well Mykle Nixon the rep that came and spoke to us was the reason we decided to use Homefix. He took the time to explain things, never rushed us. Let us think about the quote. Not to mention the installation crew was unbelievable. One day, in and out, and we couldn’t tell they had been here once they left that evening. I honestly don’t know if they even took a lunch. We could have gone with some random guys and half a** warranty, but you get what you pay for, and we are very pleased. This is an investment in our home.Thanks Mykle!!

FROM Barbara HopkinsHomeFixCustom Remodeling did an excellent job installing my windows. In addition to being focused on doing the job, the installation crew paid attention to details by covering the furnishings to ensure no damage / residue remained on our furniture. The leader and team were all courteous, efficient and effective ......they exceeded our expectations.My salesperson, Ben, worked with me to obtain financing for this project over several months. He continued to be persistent and showed a determination for getting the window treatments my home needed. I benefitted by being one of the first recipients of the new financing program, Pure Finance. The CEO, Adam, embraced me as a customer and ensured I got everything that I needed.When I first met Ben, I felt his sincerity. He demonstrated an authentic spirit in wanting to help me get the windows installed. He remained patient and focused. Ben is an asset to your company. He partners with homeowners to get the job accomplished. He also gets to know his customers, which helps him to better advocate on their behalf.

I've hired many different remodeling companies in the past for my house. I have not had any satisfactory experience until I had hired Homefix. I had replaced all the windows in my house plus the french door to the deck in the backyard. The sales person, James was very thorough. He explained how places like Home Depot or Lowes just buy the brand name to sell certain product without meeting the product qualifications. He gaurenteed thay we will hear less noise and notice difference in temporature fructuation.When they came to actually do the replacement, they showed up on time, gave us estimated time of completion and did their best to meet their timeline. They were professional and they cleaned up any mess made as a result of their work. Once the windows were replaced, I did notice my house stayed quieter in general. I also noticed that house temporature stayed almost cosistant ever since as I don't feel draft coming in from the windows as I used to.I did pay a slight bit more than average for these windows but I feel that every dime was well spent. If I have any other work that needs to be done in house and Homefix can do it, they would be my first pick going forward.

Homefix was great! They did all the work in a single day. Everything was clean and efficient. It was a custom made door because of odd measurements created by the previous builders. Homefix knew what to do without a hitch. The door looks great. The air flow is significantly better. The door isn't leaking cold air like it used to. The workers were kind, respectful, and easy to communicate with. I would highly recommend them!

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasn’t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasn’t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

Our roof had water damage back in September 2018. We got lost in the system due to circumstances outside of everyone’s control. Even though we have used the company for a door and windows, I was ready to throw in the towel and move on. That was until Emma came in the picture. Her professionalism and personality combined hooked me from the first moment! When she said she would do something, it was done. Within a week, I knew we were in good hands and my faith had been restored!!! Emma and the team she works with are incredible. The team that installed our roof was friendly and efficient and our roof was completed within a day! After waiting months, we finally had a roof! We plan on continuing to our relationship with the company in the future based on the treatment we received from Emma and will happily refer family and friends to her as well.

I recently had 10 windows replaced by Homefix. The salesman, Mick Powers, was very professional and knowledgeable. From the sales meeting to the installation, they provided excellent customer service and professional installation. The installation was done in 4 hours including cleanup and hauling away the old windows. The windows are high quality and installation was 3 1/2 weeks sooner than expected. I highly recommend this company.

Quick, friendly, and professional! I recently asked Homefix Custom Remodeling to come out and put some insulation in my attic for me. They showed up right when scheduled and they did a really good job for me. They were friendly people, and very easy to work with. They were very professional, and they did the job quickly and efficiently. Just what I expected, and just what I got, so I am a satisfied customer.

Homefix and the salesman (John Bangs) were great to work with. We had them replace our roof, shutters, front entry and screen door. The roof was removed and replaced in one day. The entry, screen door and shutters were replaced in about 5 hours. That took longer than expected because the threshold was rotted-out and totally replaced without additional charges. The front door instillation crew were meticulous in every way. The quality of the product and instillation was exceptional. I would recommend Homefix to anyone that is looking for a quality product and workmanship!

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasnâ t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

Thank you guys for our new kitchen! We love it

Home Fix Remodeling dd a great job on our bathroom

HCR did a fantatsic job replacing all my windows!

Homefix and the salesman (John Bangs) were great to work with. We had them replace our roof, shutters, front entry and screen door. The roof was removed and replaced in one day. The entry, screen door and shutters were replaced in about 5 hours. That took longer than expected because the threshold was rotted-out and totally replaced without additional charges. The front door instillation crew were meticulous in every way. The quality of the product and instillation was exceptional. I would recommend Homefix to anyone that is looking for a quality product and workmanship!

Had the best experience. Homefix crew were so professional and did a really great job. They cleaned up the work area very well. This company is a great value for a roof replacement or roof repair work...

Homefix was great! They did all the work in a single day. Everything was clean and efficient. It was a custom made door because of odd measurements created by the previous builders. Homefix knew what to do without a hitch. The door looks great. The air flow is significantly better. The door isn't leaking cold air like it used to. The workers were kind, respectful, and easy to communicate with. I would highly recommend them!

They measured, ordered, and a few weeks later, the shower door came. they installed, its super smooth, and super clean, and they got rid of the old door too. Learned they do windows too, and will look to this business to see if they can help me with that in the future too.

Professional, honest, very competent. Complete roofing finished some repair work around the flashing, which was resulting in some leakage. They quickly found the spots, also conducted a thorough inspection of the roof. Their pricing is very fair and competitive, they take pride in their work, and they communicate what is being done every step of the way. When I need the roof replaced in the coming years, I'll be using Homefix Custom Remodeling.

Affordable contractors Homefix crew has been very efficient as we redid our front roof. They gave us a fair price, delivered in two days when many companies had planned to do the work in 4 days. They are responsive, would come back if there is anything to check. They sent somebody to work on some details a few days ago which was very much appreciated. I will recommend to my neighbors and glad we picked that company and crew. I really appreciate the easy communication and commitment along the way! Thanks Homefix Custom Remodeling!

Homefix Custom Remodeling went above and beyond! We had our roof replaced. Homefix team was fast, finished on time, they cleaned up all the site before leaving !!! Great quality work for very fair price !!!! I highly recommend Homefix Custom Remodeling.

A Job Well Done My roof needed replacement and I contracted with Homefix Custom Remodeling Vienna to do it. They've done a very good job. They took good care of my property. They finished in a timely manner, and they cleaned the yard of all the roof debris. Next, I am going to have them replace the siding with new vinyl siding. Homefix Custom Remodeling Vienna delivered exactly what I expected.

Homefix was great! They did all the work in a single day. Everything was clean and efficient. It was a custom made door because of odd measurements created by the previous builders. Homefix knew what to do without a hitch. The door looks great. The air flow is significantly better. The door isn't leaking cold air like it used to. The workers were kind, respectful, and easy to communicate with. I would highly recommend them!

Excellent customer service and a good product! We had been thinking about replacing the windows in our house because they were about forty years old and starting to look foggy. So, when Homefix Custom Remodeling knocked on our door, we already had a price in mind that we would be willing to spend. Their quote was significantly lower so we did some quick research with other companies and decided to hire Homefix. My fiance and I are both scientists, so we can evaluate window quality pretty well and these windows ranked high with us. The installation was easily scheduled and completed. Due to circumstances beyond our control, we had a job-related move shortly after the windows were installed. After we left for California, one of the windows cracked (no one is exactly sure how) but Homefix was happy to replace it. They coordinated with our Realtor for access to the house the very next day and quickly got the broken window replaced. The house is now being rented, but we are sure that the eventual buyers will appreciate the new windows installed by Homefix Custom Remodeling. Great job!

Very professional! Responsive! Did the work in a timely manner! We met Homefix Custom Remodeling Raleigh for the first time when they knocked on our door. We liked what they had to say but did a little research into other companies before hiring them. Homefix replaced the backdoor and all the windows in the house. They were extremely professional and did a good job. The first crew came out to measure and a second crew came for the installation. Both teams were really good. It was easy to schedule their visits and the installers did a nice job cleaning up all the debris and taking away the old windows. We really like our new door and windows. We are excited to see how well they'll insulate the house during the hot months of the summer and cold months of the winter. Homefix Custom Remodeling Raleigh is a good company and we give them a four-star rating.

We used Homefix Custom Remodeling to repair several areas where shingles had been blown off our roof. They came quickly to complete the estimate and communicated frequently about when they could complete the job. They had a reasonable price, cleaned everything up and completed the job quickly.

Great Service! Gave New Life to My Home! I hired Homefix Custom Remodeling Raleigh to replace the roof on my house. My roof was 27 years old and it was time to replace it. I picked out a colonial blue for the roof, but it has a little red in it, so it's not all one color. Homefix Custom Remodeling Raleigh got to me sooner than expected, which is great. The job took a little longer than expected, but overall I'm pleased with the outcome. The roofers cleaned up the yard afterward. Homefix Custom Remodeling Raleigh gave new life to a house that's 30 years old.

Homefix was great! They did all the work in a single day. Everything was clean and efficient. It was a custom made door because of odd measurements created by the previous builders. Homefix knew what to do without a hitch. The door looks great. The air flow is significantly better. The door is not leaking cold air like it used to. The workers were kind, respectful, and easy to communicate with. I would highly recommend them!

I am very impressed with HCR. The customer service is stellar. I met with Mr. Michael Anthony on a Monday and Bruce was there that Friday to measure my 29 windows and 5 doors. Delivery and installation was 1-2 weeks sooner than expected and I had several managers checking in that day to check on progress and my satisfaction. Mine is an older home and opening are not always square, but the installation crew took their time and did it right. It was a long day for them. I want to add that the installation crew was very professional and courteous. I highly recommend HCR and Mr. Anthony in particular.

Homefix Custom Remodeling was exceptional. Very reliable and affordable. No other roofing company can compare. We had issues with other companies even coming out to give us an estimate. One company came to give us an estimate but took three weeks to actually send us a preliminary cost. Meanwhile, we had water leaking into our bedroom. Thank you Homefix crew for such professional and prompt service!

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasn’t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

We worked with Homefix Custom Remodeling at Baltimore. I'm replacing our roof and siding, they were always responsive, showed up on time and completed the job on time. We were very happy with their work and would recommend them. Kept the work-site clean and picked-up everything before they left. which was a big deal for us as we have young kids at home. The estimate was comprehensive, no surprises which were also great.

Homefix Custom Remodeling was exceptional. Very reliable and affordable. No other roofing company can compare. We had issues with other companies even coming out to give us an estimate. One company came to give us an estimate but took three weeks to actually send us a preliminary cost. Meanwhile, we had water leaking into our bedroom. Thank you Homefix crew for such professional and prompt service!

Excellent contractor Homefix Custom Remodeling is an excellent contractor for siding. They listened carefully to what we needed and offered a very competitive price. The workers were efficient, thorough and professional. Our house looks great. Would definitely recommend this company anytime.

Great Workmanship! Homefix Custom Remodeling Vienna did three jobs for us. The first job was replacing our front door and adding a storm door. The job turned out perfectly. The guy that did it was on time and very professional. I even had my small son running around and he was very careful not to leave the door open. The second job they did for me was to replace our roof. They replaced it when we were out of town and were very good at calling to let us know when they were starting and called when they finished. My roof looks great. They recommended we replace the gutters, so we decided to make that the third job they did. They were going to start around the end of November, but they didn't. They did not return my phone calls or emails. When I finally made contact with them, they said they had problems with the company doing the financing. They made an appointment to get started and didn't show up and didn't call. They made another appointment with us and were three hours late. They were going to start the job in late November, it was finally completed in March. The first two jobs were great. I don't know what happened to them on the last job. I would be a little hesitant to recommend them and I'm not sure I will use them again.

Homefix Custom Remodeling had great, imaginative ideas for making our new space into what we desired, and they were more than ready to make adjustments to the strategies when we had spontaneous ideas, even after work started. In a lot of cases, they didn't charge us more for the non-major things (put in a recessed alcove, change the window sills, produce shelving, and so on). Our project was a total remodeling of our second floor, and it took a while. However, when it was done, we loved everything.

Outstanding My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasn’t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasnâ t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

18 windows installed perfectly, in one day! I also had gutters and downspouts replaced - I highly recommend this company.

I utilized Homefix Custom Remodeling for My kitchen area remodel in Baltimore and they did a fantastic task. They have a nice display room that helped a lot to see the materials that we liked. The style develops a procedure that they utilized was the way to go. All products, crews, and owners were g...

I contracted with HCR to replace my windows, and their service was great from start to finish. My salesman Michael Anthony did a great job of explaining the different product options. More importantly, when my HOA rejected the original color I chose, he was able to find a solution that gave me the windows I wanted while still keeping my HOA happy. The installation team and the follow through overall from start to finish was wonderful. I was dealing with friendly people every step of the way. And in the end, my house had an amazing face lift both inside and out with my new windows. If you are looking for a quality window product and good, friendly service, I cannot recommend HCR enough.

I am very pleased with the new roof that HCR did for me. The whole experience was great actually! Everything from the sales team (thank you, Yohana T*********) to the phone call to make my payment-- this company is great. They did a great job with the roof. I will definitely recommend them to other people and consider using them in the future.

I have actually had Homefix Custom Remodeling total 3 tasks for me for many years: one bathroom remodel; one complete brand-new bathroom addition; and one-second flooring kids playroom addition. All 3 were wonderful. On time, on a budget plan and quality craftsmanship. Friendly, handy personnel makes the experience easy. I highly suggest them for any job.

Great company and very professional. Job was completed to our satisfaction and in timely manner. Very trustworthy people and excellent communication. I would highly recommend this company.

Sales pitch was A+ but then went downhill. My job was for kitchen countertops only. Selection was limited and they did not have the style I wanted, but I let myself get swayed by the convincing description of quality, which I'm sure is true, I just know it doesn't look as good as the Cambria style I wanted . Installation was not as described and wall seams were left open. Customer service response was defensive and left me convinced I made a mistake.

They did an amazing job! The customer service was flawless. No matter how many times we called them & they were patient and quick to respond and were extremely helpful in the decision making process. The installers were fast and professional and did an outstanding job on the installation. We will not hesitate to call Homefix Custom Remodeling for our next project!

Great communication and fast service. They did an excellent job with clean up and they are very knowledgeable and keeps process high level. Will use again for future projects.

We had our roof replaced. The work was done really fast and it looks great!

I needed two windows fixed and Homefix was fantastic. Their prices were reasonable and even though it wasn't the largest job, they were still willing to come out. Would definitely use them again.

Great company to work with. Homefix Custom Remodeling was very professional, clean, punctual, and did a fantastic job. I would definitely recommend Homefix Custom Remodeling.

I have had a wonderful experience with HRC! They put a new roof on my house. I come from a family of carpenters so I knew what I was looking for. Their willingness to answer all my questions and listen to my potential concerns was helpful. I did not feel pressure to go with them at all. Their customer service has been great and the 2 men who worked on my roof were excellent. They did a fantastic job. The roof looks great and they did not cut any corners. I will be referring my friends to HRC for future home repairs and I will definitely consider using them in the future. Thank you, HRC.

I hired Homefix to replace my 25-year old windows. The install crew showed up on time and worked hard all day removing the old windows and putting in the new ones. I didn't realize they would remove the shutters to install the windows so asked if they would put new ones up if I ran out to Lowe's to get then. That was no problem. The new windows are awesome!!! I get full sun most of the day and the old windows would heat up the house in the afternoon. I am amazed at how much cooler these new windows keep the house. They look really nice too. I don't have to draw the shades in the afternoon anymore. All in all a very good experience and I'm a happy customer.

I had the pleasure of ordering new windows and a beautiful new front door with Homefix Custom Remodeling Raleigh. They were extremely attentive to all aspects of the order. The installation was seamless and the communication from and within the company were the absolute best I've ever received from any contractor/company working on my home. I was really under the impression that there isn't anyone out there who really cares about the customer anymore because of all the hassles and ripoffs I've dealt with. Their products are far superior to other windows I have had installed and my beautiful new front door has a transferable Lifetime Warranty not to chip, peel, or scratch. Yohanna, Justin and Mark all made the experience fun and worry free. My next order with them will be my gutters and I'm looking forward to working with them all again! The picture shows the before pics on the left and after on the right. Couldn't be happier!

The installers had the work done by 12:30pm. They were emoloyees of the company, not contractors. I liked that. It was fun to watch them. They cleaned up. After they left I noticed three little issues and called the company right away. They scheduled a day to come back and all went well. I don't if that would have happened with a contractor. They are a little pricey, but they are custom and the company is easy to deal with via text. I used the zero percent financing for 12 months.

Ben Schwartz was thorough in explaining all the details and expectations. He walked through all of my options for materials, etc. as well as financing to find the best fit for me. I had a "fake" slate roof which was made from pressed asbestos, so it required extra effort and Ben passed on my concerns for the team to use extra care in removal. The team was efficient and responsive. They did my 47+square roof in 1.5 days, the clean-up was phenomenal. Any concerns I had were dealt with immediately and personably by Jim, Sarah and Ben. They have followed up with me to ensure my satisfaction. I'm more than satisfied with the quality, care and service I've received.

Helpful

Kristina did a fantastic and thorough job explaining the product, stages of installation and warranty. She was very knowledgeable and answered all questions we had. She contacted us multiple times during the process to see how things were going which was great! She did also contact us afterwards to make sure there were no further questions. Jim did a great job answering all questions I had as we walked through reviewing the final product. He checked in multiple times before and after install to make sure all was in good order. During the 2 days of roof install both Jim and Kristina kept in contact with me as things progressed which was awesome since a roof install is a big project for your home. During install, pictures were sent to me showing some rotten decking board spots that needed replacing. It was great to see the evidence via pictures since I could not be home to see the damage in person. During Kristina’s product explanation she had already warned me that some decking boards may have issues so there was no surprise on my end when some decking boards showed up as being rotten and one board even had a hole straight to the soffit! Josh helped me quickly price out the new decking boards so there was no question on what it would add to the final roofing cost. Lastly, when Jim visited during the roof install he looked over our finances and roof cost and with our good credit was able to add the gutter guard system while lowering our overall interest rate. The white gutters look great with dark bronze gutter guards paired with the oyster gray architectural 50 year warranty shingles! Gutters were installed in just one afternoon! Oh and the new skylight, it is so clear, it’s fantastic! My wife, son and me all thought they left the skylight out and would get to it later, but nope, it was there the whole time, it was just so transparent it looked like an open hole to the sky, but it indeed had been installed. My son even tried yelling “Hello!?” out of it thinking it was missing. Kristina, Jim, Josh and install crew were all fantastic and made for a wonderful experience, I highly recommend their products and services!!!!

We had a fifty year roof installed from Homefix in Richmond VA. We were initially contacted by Justin Ray at our residence. Justin was very personable and courteous, a knowledgeable representative of GAF roofing systems. He answered all of our questions and showed us research backing up the information that was presented during our meeting. Well done Justin! We then met with Emily Rinaldo who filled us in on warranty information and finance options. Emily was very friendly and an excellent representative of Homefix Custom Remodeling in Richmond. She was very patient with all of our questions. She was a great help in getting financing for our roofing project. Good job Emily! Sara Scander was very understanding about our scheduling difficulties and went out of her way to make sure we had the best start date possible. Thank you Sara! Then we met some of the workers at our house. They always stopped what they were doing to answer any questions or concerns that we had. They did an excellent job on the roof install. Thank you all! We met Jim who was the site manager for our install. What an amazing person! He took a lot of time to address ALL the issues or concerns we had about the install and patiently walked us around the house to make extra sure that we didn't have any issues about the finished project. Thank you Jim for being patient and understanding of our concerns during this install. We definitely are recommending Homefix for quality, value and warranty on roof installations. We look forward to hearing about other products that they offer. Thank you all for an excellent experience having our roof replaced! The Crandalls.

My experience with Homefix Custom Remodeling Richmond was great from start to finish. Myke Nixon was my first contact with the company and he had the knowledge, expertise and patience to make the decision to choose this company for my new roof easy. On the day of installation, Josh, the overseer of the job, was in contact with me throughout the day. And the roof looks great! Everyone who worked with me was friendly and available to answer any questions and guide me through the process. They made the daunting task of getting a new roof simple.

Ben was very informative at our first meeting. He answered all of our questions, covered all different options, and provided a great price for the quality receiveded. Communication was kept up throughout entire project. The crew who installed our roof was great. Very efficient, very clean when they left, and made sure everything was to our satisfaction. Very very good company, will use them again!

I had a big misunderstanding with this company. I did like the product but I decided to go with another company my sales guy was a lil meh :/ overall I think that good honest people work there . When this roof debacle is over I will be calling about some widows !

Overall, a decent company and I am happy. What did not meet my expectations is that despite sending two guys out specifically to measure window openings, they still got two windows wrong, thus delaying completion by two weeks. Not a huge deal, except for the fact that I am selling this house so potential buyers are seeing an incomplete job.

Wonderful experience highly recommended. Ryan and the team provided us with one of the best customer service experiences we have ever had. They understand the importance of roofing issues and the disruption it can cause to a family's life. Customer satisfaction and customer peace of mind are chief among this company's priorities, and you feel that as you work with them. We experienced a mystery leak, and Ryan and his team patiently worked with us to identify the issue and deal with weather setbacks along the way. They were very responsive, including on weekends, and quite literally went above and beyond when they fixed small chimney issue for no extra cost. These guys take pride in their work, and do things the right way. As a result, we will be using HCR for any future roofing issues.

Homefix Custom Remodeling are a professional team who certainly cares about their customer's requirements.They pertained to our house to provide us a quote. The very first time they in fact visited, I totally forgot my visit. They helped set up an additional appointment. They were wonderful at provi...

Excellent installation fast courteous good cleanup

Incredible style and professional services. We've had several remodeling jobs done on our house and our experience with Homefix Custom Remodeling was without a doubt the smoothest. The quality of their work was exceptional and the costs very reasonable. Great people to deal with. Extremely recommend...

I have actually had Homefix Custom Remodeling total 3 tasks for me for many years: one bathroom remodel; one complete brand-new bathroom addition; and one-second flooring kids playroom addition. All 3 were wonderful. On time, on a budget plan and quality craftsmanship. Friendly, handy personnel makes the experience easy. I highly suggest them for any job.

I am totally satisfied with the finished work. The bay window looks fantastic and is an eye catcher in the neighborhood. Kudos to my sales representative, Mr. Dorian J****** who was extremely kind and professional. He gave his undivided attention as I explained my reasons for wanting a new roof approximately 6 months ago and just recently the new bay window. Mr. J****** gave so much time and energy to both projects. A quote that I learned years ago "Men become attached to us not by reason of the services we render them, but by reason of the services they render us". I am very appreciative of Mr. J******'s explaining every detail of the projects and comforting my heart as he listened to my concerns in the midst of my fears and doubts. He genuinely cares about others and but never loses his sense of professionalism. Mr. J****** has allowed my personal concerns alleviated concerning good work ethics and not being taken advantage of by his kind and sincere sense of integrity. I feel blessed to have been served by Mr. J****** and Homefix Custom Remodeling and will certainly recommend other people for their job needs. May God Bless you with His kindness in return. I am a very satisfied customer. Great service rendered.

Very Happy with Homefix Custom Remodeling... Thank you Homefix Custom Remodeling!! I wanted to have my kitchen remodeled,and I couldn't be happier!! It looks amazing! Thanks to great consulting and design they helped me remodel my dream kitchen! Thank you!! Highly recommended!!

Homefix Custom Remodeling provided exceptional workmanship. The pricing was very competitive, as I sought pricing and designs from 4 different vendors. I'd recommend & use American Remodeling for future projects.

Awesome Experience ..! The process from beginning to end went really well with Homefix Custom Remodeling . The crew that was on site was incredibly careful, cleaned up each day, and were very courteous in each interaction. The work was completed on the timeline that was originally outlined and we are incredibly happy with the end result.

Professional beyond words! Despite a very complex and steep roof, the UCR team were precise and thorough. They effectively and efficiently constructed a beautiful tile canopy over our three-story colonial home. The neighbors were wowed by the new look and my wife and I are now secure for the rest of our lives no matter the inevitable fierce storms conjured up by Mother Nature.

Really happy with the work they did. Great prices, great service, amazing results....had 3 glass panels replaced in our house and from start to finish, they were great. Super happy with our experience!

Quality Work and Great Customer Service

Homefix responds to my call quickly, came to check out the roof while I was at work, offered a reasonable quote with a fast turn-around time, and within a week my gutters were repaired. I was particularly happy that Homefix Custom Remodeling proactively fixed other issues that he discovered during the gutter replacement. Two thumbs up, great service.

I could not be more happy with this company. From the very start when they came out to determine how much power we required, to the designers, to the people who came out to inspect my roof, and finally the installers it couldn't have been better. All in all a great experience. I highly recommend these guys.

Quick efficient, and a pleasure to deal with.

Had them come out to spec the job. They measured, ordered, and a few weeks later, the shower door came. they installed, its super smooth, and super clean, and they got rid of the old door too. Learned they do windows too, and will look to this small business to see if they can help me with that in the future too.

Do not pass up this company. Too many overpriced companies out there ripping you off. These guys are true to their word. I love my windows and my front door is everything I envisioned. And Homefix Custom Remodeling are a pleasure to work with.

They have quality products, wonderful staff and customer service. We replaced all the windows and doors in our home and have experienced an amazing difference in utility costs. These windows have significantly reduced the amount of outside noise. We would recommend Homefix to everyone!

Exceeded my expectations We had a 70 year old front entry door replaced. The quality and efficiency of the crew was very impressive. The really knew what they were doing and had no issues at all in completing the job in a short period of time. It looks beautiful and adds so much to the curb appeal of our home. Thanks to you all!

I will definitely be doing business with this company in the future. Very trustworthy and reliable. The team that installed our doors kept us informed as to what needed to be done and the time that it would take. What I really appreciated about the company is when there was an issue that would not have been noticeable by a customer's eye, the worker brought it to our attention and guarantee it would be fixed. UPDATE SINCE THE ORIGINAL POST..I had Home Fix replaced windows throughout my home in December. From beginning to end I have received top notch service. I trust them and their work has not let me down thus far.

I had major water damage at my house after my roof collapsed following a heavy rain storm. The Homefix Custom Remodeling crew was great. professional, on time, and very nice workmanship. I would definitely hire them again for any and all general contractor needs.

His crew was respectful of the need to keep gates closed to keep my dogs in the back yard, and they did a good job of cleaning up the work site afterward. This was a much better experience than I had anticipated after talking to other roofing companies, and I attribute the difference to Homefix attitude and professionalism coupled with their knowledge and skill. Great job!

Awesome

I will ALWAYS use them from this point forward. They are professional from top to bottom, from the principals to the workers. I found each person I spoke to to be an excellent communicator. They kept us informed about what they were doing and any changes in the project flow. Our roofing project was fairly complicated but they executed it very well. I would have no hesitation recommending these folks to any of my clients or anyone else looking for a good, honest, and dependable roofer.

I just wanted to let you know, how pleased we are with our windows, the installers, and customer service. the job was finished very quickly. All of the people who came were polite, clean, and easy to have in your home. We are 100% satisfied and would not mind telling prospective customers that we would recommend HCR.

These folks drove a long way to my home and were just excellent and very knowledgeable. I highly recommend them!

They were extremely professional and efficient! Their crew came out and worked really hard all day to do the repair. Fortunately they did not find any structural damage from the leak. They sealed it, added new gutters and it looked great. They cleaned up every single piece of dust from the work area. We had a nice solid monsoon this last weekend and boy not a drop came in. I felt ready that the house was ready for this upcoming Winter. I Personally recommend them to everyone!

Homefix Custom Remodeling did a fantastic job! All the windows were installed the same day and installed correctly. They brought their own drop cloths for the floor and vacuumed everything as they went along. The three workers were on time, professional and very thorough.Steve Madore was our salesman and couldn't have given us a better price. We our very happy with the treatment we received and absolutely would recommend them to anyone!

We had someone out to our home within 45 minutes and they quickly identified the problem and fixed it! We are thankful for their professionalism and expertise. I called them because of all their positive reviews and I had a very positive experience. Highly recommend them!

I love my new countertop. The entire process of installing new countertops was amazing and the final results--just beautiful. I should have had these countertops installed years ago. From signing the contract to installation it did not take long. I am very pleased.

I wholeheartedly can recommend him! They have always been professional, on time and flexible towards fixing my roofing problems. These guys are highly detailed oriented and take the time to explain all the options available in any given situation. They are pricier than competitors but worth it in this case.

The team came and immediately started working. Very professional, HIGHLY RECOMMENDED!! Thank You HCR!!!

When they came out to measure, they anticipated all concerns a homeowner can imagine: swing-in, swing-out, swing both ways, hitting other fixtures or not, shower curb not sloping the right way. They were on time on their installation appointment and finished within the estimated time frame. They did...

Great customer service

knowledgeable and skilful!! Homefix Custom Remodeling did an excellent job on replacing my flat roof. They started quickly and used quality materials. The workmanship was great. He worked with me to make changes so the HOA was happy. I can not praise the job he did enough.

Great job to the entire office, especially Gloria who was so nice and easy to work with over the phone. They even installed a NEST thermostat which is included in the estimate. They are the most affordable and provide the best service. Thank you homefix custom remodeling! We will be using you again!...

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The work hasnâ  t been done yet, they are working on getting everything ready for the project, which will take place in a few weeks. Iâ m having all new windows installed..I canâ t wait for the finished results.

They have great ideas! They provide excellent service, are quick and efficient, and thoroughly clean up their job site. The windows are manufactured here in town and they have always kept to the schedule we set. More importantly, if there is a problem, and they are rare, they get it fixed, promptly. A quality organisation from the bottom to the top.

Thanks to HCR scheduling staff and installation crew for a GREAT job. The windows are beautiful. The windows were custom built for each one.Total of 10 windows.

I can't speak highly enough about their professionalism and the quality of work. The process starts with the sales person and the quote right through to the on-site crew, project manager and office staff. Every question is answered and ever concern addressed up front. The materials used are high quality. I would highly recommend this company.

My experience with HCR was wonderful. Every employee I spoke with was knowledgeable and assisted me with my questions in a quick manner. They made the process easy and non-pressured. I highly recommend HCR and will use them for future projects.

The owner was courteous, friendly, professional and knowledgeable. The work of replacing my roof was fast and efficient. The work crew was professional and very good. They provided information and were very careful with my home and surrounding yard. They left my property clean!!! Follow up by the owner was meticulous and he went beyond the expected, helping me with things I could not do after the fact. I highly recommend this company if you need work done.

I was impressed with the whole process..the crew that came to install was great they we're fast and efficient and did a great job of cleaning everything up and they helped move some furniture around .. I had one broken window from shipping they installed and they iimediatly started the process for a new one

The doors were not square, had open-close issues and air gaps. Homefix Custom Remodelling knew exactly what to do, had the right tools and expertise, and was professional and courteous in his communications and face-to-face dealings. The work was fully priced but fair. I wouldn't hesitate to recommend them to friends and neighbours.

Great service! A representative came to our door to ask if we wanted to get an estimate. He happened to be starting the process to look for a place to get new windows, so we said yes and decided to go ahead and hear about roofing and siding that we knew we would need soon as well. The quote representative came to our house and was very nice. The speal took a longer than we expected but we decided to go with them. They have great products and a warranty that you can not beat anywhere. The guy was super up front and didn’t sugar coat anything. We loved that he showed us the comparison to other local companies and their cost. We decided to get all three things done with them. We had our roof done first and they came at 7am and were done by the time we came home. The roof looks amazing and still does.We got our windows next and the crew was so nice, I was home with my newborn and they were worried about the noise level and her comfort. They did a great job and showed me how to use them and made sure that I looked around the whole house and was happy. We even had a little issue with a window that was special that we were changing and they were great about getting it correct very quickly.Lastly we got our siding. This is the crew we were less happy with. We had some special requests and the crew had no idea about any of it, but to be fair they asked and did the extras no problem. I think the siding high ups and the crews just need some better communication. We did have an issue where they put the shutters back up when we did not want them back up and they did not clean up around the house very well. We called our rep and complained and they sent out someone within the week to take down the shutters and replace the siding from those places and do a thourough walk around the property. And the siding looks great. Overall, we were very happy with the whole process. They were great at listening to us and very responsive when we said something was not done right and fixed it right away. I would just be very clear in your contract if you get siding and be there when the crew is there to make sure, especially if you are doing anything different than a straight redo.Would totally recommend to anyone.

I just wanted to let you know, how pleased we are with our windows, the installers, and customer service. the job was finished very quickly. All of the people who came were polite, clean, and easy to have in your home. We are 100% satisfied and would not mind telling prospective customers that we would recommend HCR.

The absolute best customer services

Project completed exactly as sold. Quick too. Very pleased!

They were very professional. I would recommend them to anybody having any roof work done. My whole roof was replaced in two days. Great company from the beginning to the end of the project.

After contacting a number of window and door contractors for quotes we decided to go with Homefix Custom Remodeling. They did an outstanding job. We had all of our patio doors, windows and front door replaced. They went above and beyond to take care of my mom. They made sure the job was completed on time and 100% complete. If I could give more stars I would.

The manager worked diligently with me and helped me get affordable rates in order to get the job done. The workers and service were great and the administration.

We recently had the siding on our home in Columbia, MD replaced by Homefix. I believe we received a good price for very good quality siding product. The team that performed the work were very diligent in their work and did a great job over 3-4 days. They did a good job of cleaning up afterward as well. In general, we're very pleased with the results.

Workers were professional and knowledgeable concerning their area of expertise...would definitely recommend them again for gutter issues and pricing was reasonable.

He went above and beyond to get us on his schedule, and the work that his company provides is second to none. We needed a lot of work: major tear off, all new plywood, fascia repair, rain gutters...you get the idea. Home fix Custom Remodelling did it all! We wouldn't hesitate to recommend them to anyone in need of a roofer!

So far we've had a great experience. We met with a sales rep (Paul S.) and got a great deal on really good custom windows. We made an appointment for the windows to be measured accurately for our order. They showed up on time and answered all my questions. I've had nothing but a smooth and great experience so far. Update: the windows were installed in a day and what a difference. The quality of the windows are great. I do recommend using HCR. I know there's some negative reviews here but my experience was great start to finish.

They showed up on time, introduce themselves in a professional manner, and explained the problem to me in detail. They were able to resolve the issue with my roof the same day. I feel so grateful to have such an honest and dependable business servicing the Homefix Custom Remodeling.

Company communicated very well throughout the entire process. They did a fantastic job and great quality windows and doors were installed. Would recommend to everyone, great experience and will be using them for future projects.

From the first visit through installation of my roof they communicated throughout. The installers showed up a little late but worked very hard, finished my roof in a single day and did a great job and everything went smooth from start to finish.

I am really pleased with the final result. He walked all over the roof to check everything and told us, other than the one spot that leaked, our roof should last us 10 years. I love hear that because I didn't want a new roof or to be lied to for more business. The job was done in about a week and we didn't even have to be home. And compared to other estimates, Tadlock was very reasonable.

We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep. gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been trained by HCR and were not day-laborers or sub-contractors. They returned early the next morning and completed their work in a couple hours. No unpleasant surprises here! The price below includes guttering and fascia. Financing is available.

Recently my roof suffered some minor damage, mostly missing shingles. I called Homefix Custom Remodeling and they responded promptly. They are obviously reliable but also efficient, professional, reasonably priced, and above all very friendly. Thank you for a job well done! I will not hesitate to r...

Excellent Service I recently got my roof replaced and HCR made my experience easy and wonderful from the beginning in receiving my free estimate to the end in seeing my brand new roof. I highly recommend HCR and will be using them for future projects.

The price is reasonable! I highly recommend them! Homefix did a very thorough assessment of my issues, worked with me on a high quality but affordable resolution and then did everything they said they were going to do over the next 3 days. Great crew and great results. I'll be using them for all of my future jobs.

The owner was courteous, friendly, professional and knowledgeable. The work of replacing my roof was fast and efficient. The work crew was professional and very good. They provided information and were very careful with my home and surrounding yard. They left my property clean!!! Follow up by the owner was meticulous and he went beyond the expected, helping me with things I could not do after the fact. I highly recommend this company if you need work done.

They're outstanding! I'm very happy with the quality and look of the windows. And my experience working with Homefix was excellent. They were extremely helpful when I was selecting options and was very reliable and responsive throughout the process.

Too expensive. Double the average roof n my neighborhood of townhomes. And that was after I talked them down 10K. Don’t do what I did. I didn’t compare prices before having the work done. I spent double the neighborhood price. I assumed they would work from the front of the house because that was what I had seen done before. And no one spoke up when I arranged for parking in front of my house so they would be as close as possible. Because of this, they tore apart my backyard where they did work from. I hadn’t moved things since I didn’t expect them to work from the back of a row home. A family garden Owl was broken. They forced the gate open since I hadn’t unlocked it. They could have asked me to unlock it. They then raised the price from @11K to @16K because they said there were 8 “membranes” and they had only expected 2. How do you argue when the old roof has already been torn off? Even then the said they were giving me a discount. The workers themselves were very pleasant and tried to be accommodating but the language barrier did make communicating rather difficult. Please learn to check out more than I did. My fault.

Great hardworking guys! The best deal all the way around, including quality, price, durability, looks, timing and guaranty. All the windows came out beautiful, I'm a very picky buyer and they took care of all the details I asked in a very professional and reliable way. I highly recommend Homefix Custom Remodeling.

We got 7 of our windows done today and they look awesome! They were super fast as well which is another plus. Showed up right on time and were very friendly. I'd highly recommend them! The price is great as well! What more could you ask for

They made sure to explain everything they werw doing! Homefix Custom Remodelling were great! We were especially impressed with how quickly they responded when it started to rain (unexpectedly) over the weekend - they rushed to our home and covered our roof with a tarp right away - all on their own, without a call from us. Very happy with the end results. We would definitely work with them again!

Wow! I will only go toHomefix Custom Remodeling for all things above from now on. They really put time into doing the job right. The knowledge and diligence put into doing a good job is more than worth it. Highly recommended!

We had a window break during some of the worst air quality days ever and needed it fixed stat. They had our window replaced in 24 hours and his pricing was better than anywhere else I called. Fast and cheap and high quality... I high recommend these guys and would use them again in a heartbeat!

They were timely, the other manager I interacted with was also great, and everyone just had good vibes. Workers seemed happy too. They did a great job, left my place clean and the roof looks solid with two new skylights. Highly recommend their services.

I had them replace some wood-rotted siding, replace window trim, and replace 7 windows, among some smaller projects. It was great to see them install the new windows correctly by flush mounting them (rather than installing them in old window frames), installing drip caps, caulk correctly, etc. I recommend Homefix Custom Remodeling without hesitation for any siding or window replacement.

Homefix Custom Remodeling replaced the windows on our historic Edwardian home. They were able to answer all of our questions re: the coding and permitting process. His quote was extremely competitive and his crew was very professional. The windows look great!

We just had all of our windows replaced by Homefix Custom Remodeling. Everyone we talked to was so helpful and friendly. We were working with a city grant program and had to have some extra paperwork completed, but that didn't phase them. They were more willing to do the extra work. The installers were great. We would recommend them to anyone.

It was cool for what it was worth But I'm sorry i had to quit too cold to be knocking on people doors and you don't even get paid b per hour. You can go weeks or a month without making money. Nah i pass

He even took the time to help me troubleshoot & find a creative & very affordable DIY solution to hold me over until I decided to fully commit to the renovation. The impression I got from this experience is that They knows their stuff & takes pride in his work & knowledge. On the day of, the work wa...

Thanks a million times for the quick response, quality installation, and professional communications from start to finish. It made my worries fade away. I am very grateful.

Professional from start to finish. Excellent communications and quick responses! Really care about costumer service and all matters of roof installation.

They are Excellent! They carry most of the major quality brands and have good relationships with their manufacturers. Their one-on-one, no pressure approach to finding the best solutions have been extremely helpful and have created excellent outcomes. I can strongly recommend them to anybody.

Excellent! They have highly professional, thorough, thoughtful, and personable representatives that explained everything in great detail. They’re easy to work with — great communication and very responsive. We never once felt pressured or pushed into the sale. Our project was a little higher cost than originally anticipated, but you are paying for the quality of product, work performed, and guarantee that it was done right the first time. They made financing easy as well. We will definitely recommend to anyone and look forward to working with them in the future.

Overpriced and Unprofessional I also tried to post 1 star review and it didn't publish. I will try to post the same review with 5 stars.
Contacted them for a roof quote and set a face to face meeting. The salesman was fine but I immediately got a few red flags. The first one was the fact that the salesman did not actually ever set foot on my roof. All the measurements were done with a satellite view on his iPad so not only were they not accurate, he had no idea what condition any of the flashing was in or even bothered to ask what was under the roof (we have an older home with 1x6 instead of plywood). The second red flag was the quoted price which was just over $34,000. The next highest quote I received from another GAF certified roofer was $18,000 less at $16,000 (we ended up paying $13,300 from our chosen company). Moral of the story is never ever get less than 3 estimates. In fact I wouldn’t even waste my time calling this company on anything else.

They are unreal and it's not just another contractor, it's an Home fix Custom Remodelling experience. My roof is top notch and my contractor matches in every way. I have not had any disappointments with this company, they were perfect at every stage.

Estimated the job. Showed dedication to doing a good job. Set a time that agreed with our busy schedule.

Beautyful work done! He was also very patient and checked with me multiple times while I was exploring options out there. The technicians were also skillful and efficient, replaced 18 windows and 2 storm doors in a single day. Will definately recommend them to anyone.

He gave us more than a fair price to replace all the windows plus 2 doors in our home and we're very happy with results. The finished product looks better than we had imagined and we will definitely recommend them to anyone we know who needs this work done. Thanks!

A Great Product I used Homefix Custom Remodeling in Newport News. They came out to put on a new roof. The price was a little high. $28000 for a house only 1800 sq/ft but they worked quickly and efficiently. I have used them before for windows. They replaced 5 windows for only $5700. I went to a box store to compare and saw much cheaper windows but they looked cheap. You definitely get what you pay for. In the future I would definitely use Homefix for other projects.

They even painted everything to match, whereas other companies said they would only apply primer. I highly recommend Homefix Custom Remodeling! Very friendly, great service, great communication, excellent prices...really a pleasure to deal with.

Everything Turned Out Great! Homefix Custom Remodeling Vienna is a company we just tried out for the first time. They came out to replace all of our windows. Everything turned out great! So far, so good. It was very easy to get an appointment and their work was completed in a timely and efficient manner according to schedule. They explained the process very well. I would definitely recommend using Homefix Custom Remodeling Vienna.

Great company & beautiful work. They were speedy, professional and a pleasure to work with. We have had numerous neighbors comment on how good the house looks and even gave his number to a couple of them that were looking for similar work. Homefix Custom Remodeling will be our first contact when we add an addition or do any other work!

I made a service call 2 weeks ago and am still waiting for them to finish the final adjustments to the beautiful door they installed.

They communicated well explaining the cost and timeline with me and were very clear about dates. I wish there were more contractors that worked like this! I am so pleased with the work and they gave me a fantastic price too. I plan to have a few more windows replaced and will definately. work with ...

Excelent company go with them! Every time it rained it got worse and worse. The previous owner had patched it and painted it to look nice, but did not use the correct wood. Homefix Custom Remodeling removed all the old rotting, wood, replaced and painted it. It looks great and the workers did an excellent job cleaning up all the old wood that was removed. Now the house is protected from varmints and the elements. Would definitely use them again!

Glad to get it done! Homefix Custom Remodeling replaced my entire roof. They stripped off the old roof, closed off the old box vents and installed new architectural shingles with a roof vent. They were eager to schedule the job and the materials arrived very quickly. The whole job was done in one day from beginning to end. They cleaned up behind themselves and the new roof looks great. The installers were professional and didn't do any damage to my existing gutters. The shingles are a little darker than I had originally desired, but the salesperson convinced me that the dark color would be a good choice and he was right. I like it after all!

Homefix Custom Remodeling did an excellent job replacing the very large living room window at the front of my house. They were very professional, quick to respond and a nice guy to deal with. Highly recommend him for any window job.

Communication was poor and price was pretty high. Also a bit of a high pressure sale as they expect you to sign with them when they give their estimate or you will end up paying a lot more. They do negotiate but we brought the down 33% and still probably paid too much. Then the crew showed up with no instructions and would have messed up the job if I wasn't home to stop them. I doubt I would consider them for any future work. Wish Home Advisor had better reviews on what to expect!

GREAT JOB! They gave me the quickest quote Ive ever received (literally 15 minutes after I left a message). Really wonderful to deal with. Very professional, honest and friendly. Thank you. Good contractors are hard to find!

I had HCR do my upper floor windows two years ago and they proved to be very good windows. They still look like new. a few months ago we had HCR do our lower windows and two sliding glass doors. We now have all matching vinyl windows. These are great windows and doors. I would highly recommend. Thanks Chris D.

I asked how much I owed him for his time to come out, his reply was "No Problem, just remember me if you have any other problems in the future" I would suggest him to my friends & colleague!

The team handling the gutters did an A+ job as well. Now when we get home we are so excited to walk around & admire their work... feels like a brand new house! Highly recommend them.

Their entire crew was very professional and worked like clockwork. No mess, no damage to plants or trees, and everything was cleaned up before they left so you never knew they were there. Do not waste your time with other roofers, go with the best.

The windows took significantly longer to arrive than many other companies' windows, but came within the timeframe I was given from the start. One window arrived with the wrong grid pattern, but they replaced the glass with no issues. We put in 14 windows and I love them all! Highly recommend them in future for any kind of window or gutter service.

Michael Anthony you rock!!! My new roof looks fabulous, thank you. Michael was upfront and answered some tough questions with finesse. He delivered what he promised and gave me an offer I could not refuse. I was excited that the crew arrived about 15 minutes early. They were pleasant and professional and completed the job sooner than I thought. HCR provides the customer first Experience!

There employees show up on time, start exactly on time, take lunch on time, are back to work on the minute and pick up and end on time as well. They work very well together and work fast. I will recommend this company to everyone and anyone needing roof work!

We will continue to use them! I was really tired of paying ridiculous energy bills all year long. My house was very inefficient. Now, my home stays cool and I will begin reaping the benefits of the solar panels. Wished I would have done this years ago. Homefix Custom Remodeling are terrific.

Very professional, prompt and knowledgeable. No pressure sales approach, which I found refreshing!

They did a fantastic job moving fast and efficiently, my home looks amazing. They were very easy to work with and communicated every aspect of my job in ful detail with me leaving this a very easy going stress free remodel. I will be contacting Homefix Custom Remodeling again for future projects!

The window installers were fast and efficient. They demoed the existing window, installed the new 15' x 5' double pane window and hauled all the debris away in two days. I would recommend them to anyone I know how needs window replacements:-)

Great service and windows quality! Extremely timely and through with their work- came on time, installed quickly and cleaned everything after the installation.The price is great too 🙂

They were speedy, professional and a pleasure to work with. We have had numerous neighbors comment on how good the house looks and even gave his number to a couple of them that were looking for similar work. Highly recommend!

They came as scheduled for installation. They went over maintenance and care of the window film.Great service and great product. I would highly recommend Homefix Custom Remodeling for large or small projects!

This was extremely convenient for our busy schedule. We wanted to write this review to thank Homefix Custom Remodeling for such a beautyful work & smooth business transaction from A to Z. Five stars well deserved!

The entire process from initial phone call to installation took 9 days. Thats it, 9 days! My husband and I are very happy with the service we received, thank you Homefix Custom Remodeling!

Fantastic, quick, professional. Homefix came right over, gave a fair estimate, and had our roof replaced so efficiently I wasn't even sure if they had come and gone. I'd happily recommend them.

Excellent job all the way way around! They did an outstanding job all the way around. I had them replace a front door and storm door. They removed the old one and removed all the trash. Everything got carried away and cleaned up. You can't even tell they were here except for the new front door! The insulation is excellent. I am very happy with this project and would highly recommend Homefix Custom Remodeling to others. I've had other companies do unsatisfactory work on my home but Custom Remodeling was excellent!

Excellent. Mike MacCormack made a suitable offer as part of a standard bidding procedure of minimum 3 responsive bids (criteria: quality and price). The HCR team did an excellent job installing the PMVIA door. I watched them doing the job, and they were very professional and courteous.

Very professional, prompt and knowledgeable. No pressure sales approach, which I found refreshing!

Detailed work done! They focus on details. When they come to install windows, they always arrive on time, cover the furnitures and working area, clean and vacuum before they leave. They also provide responsible customer service.

Great service and professional workmanship. On time and kept my wife informed about what they needed to do to get the job done. Would refer them to freinds and will use them in the future.

Fantastic team work, great company! They finished in about 5 hours and cleaned up everything. My doors look awesome and I would recommend Homefix Custom Remodeling to anyone. You won't find better quality or price anywhere.

He was very responsive and the cheapest of all the quotes I received. He replaced 14 windows for me, some were very large windows. The windows were of great quality (Milguard), they arrived on time and installation was prompt. I would recommend this company to everyone inneed if their service!

Before going forward, make sure you understand everything This was my first time using Homefix Custom Remodeling Vienna. They came out and put new windows in the basement and kitchen. They were very informative, nice, and understanding. I had a great overall experience right up until the end when it came time to work out the financing. There were some problems and miscommunications about it all. I did talk to the manager, and the issue was resolved in the end. They did good work, and I would recommend them, but I would just say make sure you completely understand everything before you sign anything!

Just got our new windows done, and I couldn't be happier. True, we had some install issues because of the weather and such, but our account consultant Chris D***** couldn't have been more on the ball! He was responsive, resilient, and never left us hanging. That's some great service! The windows themselves are a wonderful product! Our house was built in 1974, and the windows we had were the originals. The difference between our old, drafty, not insulated windows and our new ones is night and day! Our new windows look terrific, and the noise reduction is notable, which is critical for someone like me who works nights.

Amazing outcome! They communicated well explaining the cost and timeline with me and were very clear about dates. I wish there were more contractors that worked like this! I am so pleased with the work and .... they gave me a fantastic price too. Will definately recommend them to anyone in need of their service!

They focus on details. When they come to install windows, they always arrive on time, cover the furnitures and working area, clean and vacuum before they leave. Highly recommeded!