HCR Customers Review Their Completed Home Remodeling Projects

I was planning to replace the gutters eventually when a representative from HCR knocked on my door. It was motivation to initiate the educational process to learn about gutter materials, sizes and prices. A meeting was arranged for the following evening. Kai was the account associate who was knowledgeable and patient and provided a brief presentation. I was convinced to forgo estimates from other companies due to fair price negotiations and the willingness of HCR to customize the gutter and downspouts to the larger 5” and 3” x 4” options, respectively. The 50 year umbrella warranty was a further attractive feature. Andy was easy to work with to arrange with accommodating crew manager, Jerson, to install the final two sections of gutter guards and to provide the final two payments to Ryan.

Robert Sellers Avatar
Robert Sellers
7/21/2019

All around great experience from beginning to end. HCR made recommendations based on my actual needs without trying to upsell me. They performed excellent work and properly cleaned up without leaving a speck of trash on my property. HCR communicated throughout the process and were able to receive materials earlier than promised. They followed up with me during and after the work was performed to ensure my satisfaction. Top notch company and will definitely hire them for future projects.

B Ha Avatar
B Ha
7/19/2019

I just had some windows replaced by HCR and I am thrilled! The whole experience from my first meeting with Kristina to the final install was professional, responsive and very pleasant. The communication all the along the process kept me informed so I never had to wonder what was going on or when were things going to happen. Kristina said in our initial meeting that HCR is really concerned that they leave their customers happy and completely satisfied. Turns out , they really do care and they deliver. I highly recommend them and will be referring my friends and will look to them for my next big project.

Lora Loftis Avatar
Lora Loftis
7/18/2019

My husband and I hired HCR for a full home remodel --- siding, windows, storm doors, roofing, trim, and gutters. It all started when we met with Kristina Kelly for a consultation, who was friendly, communicative, professional, and patient with us. She is an extreme asset to your company. After install began, there were a few hiccups with the window/door crew clean up but it was addressed promptly and professionally. The siding crew was simply amazing and stayed late to make sure the job was completed on time, and despite being busy working they also helped me bring my groceries in!! The roofing crew was equally great, working hard and long and keeping us informed of what needed to be replaced as far as bad wood.We had to have the service tech, Kyle come out and adjust some things with the storm doors, but he was kind and professional, working in the heat to get the job done and make sure we were happy. The project manager, Ben Schwartz, was also kind and professional. He came out and performed a final site check to make sure everything was taken care of and helped me make sure everything was in proper order.Overall I would highly recommend HCR to anyone and everyone. The famous saying is you get what you pay for, and this experience has proven that to a T. My experience has been extremely positive and we are both very happy!

Candace Baker Avatar
Candace Baker
7/17/2019

We had a great experience with HCR. They gave us a fair price that was lower than some competitors, but with excellent quality work. Come time for window installation day, it went very smoothly and they finished 12 windows in one day. The workers were courteous, professional, and did great work. The windows look absolutely fantastic and we can now open our windows!! Before, they were painted shut, which we thought was a fire hazard. I also didn’t realize they’d replace the window borders on the outside, which replaced a lot of rotted material causing leaks. Lastly, these windows are so much easier to handle and clean. Looks soooo much better now with added functionality. One minor suggestion - after closing the deal and signing the papers, deal with the installation/billing office for payment. We initially dealt with the consultant for payment, who didn’t pick up payment after the first check was lost in the mail. The installation/billing office quickly processed this.

J M Avatar
J M
7/16/2019

We had a great experience with HCR. They gave us a fair price that was lower than some competitors, but with excellent quality work. Come time for window installation day, it went very smoothly and they finished 12 windows in one day. The workers were courteous, professional, and did great work. The windows look absolutely fantastic and we can now open our windows!! Before, they were painted shut, which we thought was a fire hazard. I also didn’t realize they’d replace the window borders on the outside, which replaced a lot of rotted material causing leaks. Lastly, these windows are so much easier to handle and clean. Looks soooo much better now with added functionality. One minor suggestion - after closing the deal and signing the papers, deal with the installation/billing office for payment. We initially dealt with the consultant for payment, who didn’t pick up payment after the first check was lost in the mail. The installation/billing office quickly processed this.

J M Avatar
J M
7/15/2019

Exceptional work in replacing my roof. New roof is just beautiful.

Michael Kurman Avatar
Michael Kurman
7/08/2019

I was very pleased with the work done by Homefix Custom Remodeling. They said it would be between 3 and 8 weeks to get scheduled and it was scheduled after only 1 week! I was not home during some of the work but when I got home, it looked great and you would hardly know they were there. A few small things needed touching up and they were there very quickly to fix them. Everyone that I worked with was very professional and pleasant. Would definitely recommend them!

Jane Turner Avatar
Jane Turner
7/01/2019

Danny was very pleasant and helpful. Everything was timely and professional. I am using HCR for my next project now. The value is unbeatable. Danny made it very easy and educational. I know I am in good hands with Danny and HCR.

Daniel Kelly Avatar
Daniel Kelly
7/01/2019

I have had a wonderful experience with HCR. Ben Wagner gave a very pleasant and thorough description of the company and its services. The company gave thorough descriptions of what to expect and followed through. The work was done in a timely manner and the workers made sure that my property was protected and clean when the job was finished. I love my new roof.

Carol Coleman Avatar
Carol Coleman
7/01/2019

I was very pleased with the work done by Homefix Custom Remodeling. They said it would be between 3 and 8 weeks to get scheduled and it was scheduled after only 1 week! I was not home during some of the work but when I got home, it looked great and you would hardly know they were there. A few small things needed touching up and they were there very quickly to fix them. Everyone that I worked with was very professional and pleasant. Would definitely recommend them!

Jane Turner Avatar
Jane Turner
6/29/2019

We are satisfied! Homefix Custom Remodeling put in a sliding glass door for us. They seemed to know what they were doing. They had one gentleman who helped us decide to do the job, and then pick out the door. Then another man came out to do the actual measurements. Finally, they installed it for us. They all showed up on time, and were friendly and polite people. So far, we are quite satisfied with their services!

John M. Avatar
John M.
6/24/2019

I Would Highly Recommend Them To Friends, Family & Everyone Homefix Custom Remodeling Vienna did a fantastic job for me! This was my first time using them. I went online, filled out an email to get information and Homefix was one of several companies that reached out to me. I went with Homefix because their rep was the most informative and friendly. I had them demo some old windows and install new ones for me. The installers were prompt, polite and professional. They were respectful of my property. Their pricing was reasonable and the installers were very courteous. They took the time to explain some of the features to me and answered my questions. I would highly recommend Homefix Custom Remodeling Vienna!

Elizabeth G. Avatar
Elizabeth G.
6/21/2019

I appreciate the quality of the work and the kindness and thoughtfulness of the team in working with each other and the finished work is excellent. The Hardy Board look magnificent on my house. Excellent!

Alice Hertzler Avatar
Alice Hertzler
6/21/2019

On the expensive side, but did great job.

Michael K. Avatar
Michael K.
6/20/2019

The company representative Chesley Kennedy went above and beyond to make sure that all of my needs and wants were met and exceeded. He is truly a value to your company! Can’t wait for my house to be transformed!!!

Phyllis Bridges Avatar
Phyllis Bridges
6/20/2019

Loved the knowledge and professionalism. Waiting to incorporate proposed work into our budget but will once we can due to the value of such a quality product. Kerry Dobson is the main reason for our review - she was excellent.

Samuel Thomsen Avatar
Samuel Thomsen
6/20/2019

Chesley came to my home and was so personal but also very informative. When he left I felt so aware of the process of this home improvement. During The entire visit I was comfortable and it was very relaxing and i felt like he was honest and trustworthy because he gave me options and did not try to lock me into one situation. Loved this rep!!!

Gaming Fever Avatar
Gaming Fever
6/20/2019

Chesley Kennedy did a smash up job explaining the company and their products. So much so that I couldn't resist purchasing windows for the entire house. I felt very comfortable making this decision.

Jane Gauntz Avatar
Jane Gauntz
6/20/2019

{No Comment Provided}

Kamilah A. Avatar
Kamilah A.
6/19/2019

Best roofing experience This was the first time I've used Homefix Custom Remodeling Raleigh. They replaced my roof with Timberline shingles. It was very beautifully done. There were no problems. And I had great communications with Sarah, the Regional Manager, using texting, email and the phone. She was very efficient. The representative who presented the product to me answered all my questions and explained everything carefully. He was very pleasant. Making an appointment was easy too. They informed me of a date. But when that date didn't work for me, they presented another date. And we finally made it work. They were very professional as well as friendly. They were very informative and very responsive. I would absolutely recommend Homefix Custom Remodeling Raleigh to my family and friends.

Cathy E. Avatar
Cathy E.
6/19/2019

They did a good job! Very satisfied! Homefix Custom Remodeling came out and replaced some windows for me. Their workers showed up on time, and they were nice people - easy to get along with. They did a good job on the windows, and did exactly what they said they would do! Very satisfied!

George C. Avatar
George C.
6/17/2019

Did what was expected and no mess left.

Marion D. Avatar
Marion D.
6/14/2019

Exhilarating experience with good results! I hired Homefix Custom Remodeling for two projects. Initially, I contracted them to do window replacement. I was extremely pleased with that project and had a great experience with a great team and a great project manager. So when the project manager offered to facilitate a second phase, I was willing to amend the contract and added gutters and trim work. He and I agreed that it would be the same great process with a similarly great team. Unfortunately, the second team surprised me when they showed up without establishing a schedule or detailing the scope of the work. I was caught unaware and had trouble communicating my expectations with them because they seemed to only speak Spanish. The project manager was also caught off-guard but he quickly mitigated the problem and made sure to catch up all the scheduling details to guarantee that I was content. This threw off the workflow of the contract a little bit, but the project manager demonstrated a willingness to work through everything and put it back on an even keel. I ended up very happy with the work that was done. In summary, I was extremely satisfied with the first team. I didn't observe the work of the second team but ended up happy with the results. I am pretty sure this was just an anomaly on the part of Homefix Custom Remodeling and recommend them highly to others.

Ausin G. Avatar
Ausin G.
6/14/2019

Very impressed with the company . Ben came out and did the estimate and said the job would be scheduled about the first week in July. The job was expedited and they got it done the first week in June . The crew arrived early and jumped right in and the job was done the same day . No mess left around all the materials that were not used on the job were stacked neatly and out of the way to be picked up by the Project Manager who also was very professional answered any and all questions I had . I will suggest them to anyone looking to have work done and done correctly .

al whitmer Avatar
al whitmer
6/14/2019

the roof and gutters turned out amazing! perfect match to the house. great clean up afterwards. the crew did a great job 👍 👍 thanks again

stephanie stancil Avatar
stephanie stancil
6/13/2019

I met with Chesley Kennedy today.I must say Chesley is a very good representative for your company.I was very pleased with his representation.Very friendly and knowledgeable answered questions thoroughly.

Bettie Dunn Avatar
Bettie Dunn
6/13/2019

Chesley Kennedy was my sales associate and he was amazing. He had to actually come back twice and both times was very professional and patient. He made the entire process easier by how knowledgeable he was. I would recommend him to anyone.

MrsPrettyLady Avatar
MrsPrettyLady
6/13/2019

The representative Chesley was very professional and did everything he could to help us with our hail damaged roof. We look forward to getting approval from our insurance so we can get the roof replaced by HCR.

Cynthia Wilcox Avatar
Cynthia Wilcox
6/13/2019

Very professional. Thoroughly presented the process with no sales pressure.

George Higgins Avatar
George Higgins
6/13/2019

It has been a pleasure working with the people from Homefix Custom Remodeling. I started out having 2 windows replaced, and the job done by Bob Walker was top-notch. Afterwards, I worked with Jim McMullin and had my roof replaced. I have seen other new roofs, but I believe that I have the best looking roof in the neighborhood. I would say that the people who work for Homefix make the company look good!!

Jennifer Bonner Avatar
Jennifer Bonner
6/12/2019

Could not have been more pleased with the professionalism of the entire staff. The installation of my new windows and sliding glass doors went very well and the installers did an excellent job!

Carolyn McGhee Avatar
Carolyn McGhee
6/12/2019

After a home visit from Emily Rinaldo, sales representative for Homefix Custom Remodeling in Richmond, my wife and I decided to hire the company to replace the roof on our home. Emily took the time to listen to our concerns about what we were looking for in a new roof and presented options for the new roofing shingles and underlying materials. She answered all our questions about the company and the installation process. She even made notes in the final contract about what areas of our landscaping would require extra protection during the removing of the old roof. After the contact was signed, numerous people within the company contacted us to ensure that the project would be started and completed in a proper manner. Sara, roofing install manager, kept us informed when the materials were ordered and to be delivered, along with an installation date.The installation crew, led by Edgar, did a fantastic job with the roof installation and daily cleanup of the job site. The crew worked long hours under the hot sun and communicated well as the demolition and installation of the new roof progressed. They were courteous and gracious.Jim McMullin, Project Manager for Homefix Custom Remodeling, made a final site visit along with Emily to making sure we were happy with the job and asked if we had any additional questions or concerns. Jim reminded me about the extended roof warranty and that if any issues arise that I call him directly.Overall, our decision we made to hire Homefix Custom Remodeling exceeded our expectations. Thank you for a job well done. We would highly recommend this company.

Ed Socha Avatar
Ed Socha
6/08/2019

After a home visit from Emily R******, sales representative for Homefix Custom Remodeling in Richmond, my wife and I decided to hire the company to replace the roof on our home. Emily took the time to listen to our concerns about what we were looking for in a new roof and presented options for the new roofing shingles and underlying materials. She answered all our questions about the company and the installation process. She even made notes in the final contract about what areas of our landscaping would require extra protection during the removing of the old roof. After the contact was signed, numerous people within the company contacted us to ensure that the project would be started and completed in a proper manner. Sara, roofing install manager, kept us informed when the materials were ordered and to be delivered, along with an installation date. The installation crew, led by Edgar, did a fantastic job with the roof installation and daily cleanup of the job site. The crew worked long hours under the hot sun and communicated well as the demolition and installation of the new roof progressed. They were courteous and gracious. Jim M*******, Project Manager for Homefix Custom Remodeling, made a final site visit along with Emily to making sure we were happy with the job and asked if we had any additional questions or concerns. Jim reminded me about the extended roof warranty and that if any issues arise that I call him directly. Overall, our decision we made to hire Homefix Custom Remodeling exceeded our expectations. Thank you for a job well done. We would highly recommend this company.

Edward S Avatar
Edward S
6/07/2019

Thomas was excellent and eased us through what we felt was a daunting task. We look forward to the finished product and have high expectations!

Kyle Rosch Avatar
Kyle Rosch
6/07/2019

We bought a replacement sliding door. The price was competitive for the high quality product we bought. The installation was very fast and we are completely satisfied with HCR.

Dave Rice Avatar
Dave Rice
6/06/2019

The sale representative was courteous and knowledgeable about all the products they offer. All scheduled appointments were timely and employees were professional, friendly and consciences about bring mud or dirt into the house. I could be more please with the product and the staff.

Paul T. Cutter Avatar
Paul T. Cutter
6/06/2019

Great experience, Bob was great, feedback from HCR management to employee to customer was great!!! Highly recommend

Jose Marquez Avatar
Jose Marquez
6/06/2019

The removal and installation went very well. There were no issues that weren't addressed and resolved quick. The crew left my house broom clean and the windows fit and look Great ! I would recommend this company to all people looking to have their house windows updated or other renovations. Matter of fact I already have. Great Job HCR. Thank you.

kevin waitt Avatar
kevin waitt
6/06/2019

Very Happy With My Roof! Tremendous Professionalism! I am very pleased with the new roof that Homefix Custom Remodeling Vienna did for my home. The salesman that came out helped me tremendously with the decision to go with them. He was very informative and really thorough in providing me with all the information I needed to make this big decision.

The roof installation was initially scheduled for a later time but they had an unexpected opening and were able to get to me sooner than expected which was fine with me.

There was only one mix up with the delivery which took place when I wasn't at home and did not catch it until the following day. They delivered white drip edging instead of the brown which I had ordered and the manager took care of that and the correct edging arrived the exact day of installation. They really were on the ball with everything! It only took one day for the entire job to be completed.

Clean up was great and I only found one nail in the yard about 20' from the house itself and probably made it's way there by accident. It was impressive to me that they used a magnet to get every nail out of my yard!

I would recommend their services to anyone, from the salesman to the installation crew they truly were very efficient and very skilled at what they do. I am looking forward to my roof lasting for the next 50 years!

Wayne F. Avatar
Wayne F.
6/06/2019

Excellent job on the replacing the shingles on our house.It worked out very good for us . Thanks to the sales rep for giving us the needed info to not put off the replacement. Also thanks to the work crew and others involved in the project.

Wayne F Avatar
Wayne F
6/04/2019

Did a great job start to finish. Would recommend and will use again in the future.

Robert N. Avatar
Robert N.
6/01/2019

Everyone from Mike H. the sales rep, Josh the project manager to the crew were fantastic. The crew arrived on time and worked so hard!! I have have dogs and a toddler and they made sure to clean up everything for the safety of our family. The end result is fantastic!! Love the roof. I love working with honest people that do what they say they are going to do. Thank you everyone for this piece of mind for many years to come!!

Michelle LeBlanc Avatar
Michelle LeBlanc
5/30/2019

The roof looks beautiful and I would recommend HCR to others. The only concern we have (and have voiced to HCR) is the lack of communication during the install of our roof as well as the after math of the process. Though the roof looks fantastic we don't know if it was installed correctly as there did not seem to be a supervisor on site or any updates on the progress. The process in our situation included an estimate, an agreement, the work, and that's it. It has been a couple of weeks since the roof has been completed and we still haven't had someone at our home review the project for proper install/completion...or at least non which have made themselves known to us. The gentleman who provided our estimate has reached out and one of the project coordinators as well but my concerns still stand. I believe the roof was installed properly, however, reassurance from a roof expert would be nice.

norma richardson Avatar
norma richardson
5/30/2019

Thanks to Yohana,Chris, Justin and all the guys who replaced my windows and gutters. They were there to answer questions I may have had, very professional and didn't hesitate to return my calls in a timely manner. I look forward to seeing the decrease in my energy bills as a result of the changes that were made.

Teresa Mcnair Avatar
Teresa Mcnair
5/30/2019

Very Satisfied! We needed a new roof and wanted to install new windows. We went to a home trade show and we decided on Homefix Custom Remodeling Vienna for our project. They put on the new roof and installed thermopane windows. They showed up on time, and they got right to work. They worked diligently. They got the roof job done in one day, and they did the windows the next day. The workmen did a good job of cleaning up. They were very professional. I would recommend Homefix Custom Remodeling Vienna.

Ed P. Avatar
Ed P.
5/29/2019

I worked with Danilo to set everything up with HCR on pricing and materials. Danilo was very professional and easy to work with and all other communications with HCR were also professional. The quality of work was excellent and with two crews to make sure the job was done on schedule.

Mark C. Avatar
Mark C.
5/29/2019

Great Job! Great Price! We used Homefix Custom Remodeling Virginia Beach to install insulated vinyl siding on the exterior of our home. We were quite pleased. We shopped around for over a year before choosing them. We liked that their price was competitive. The price was the biggest mitigating factor in why we chose them, in fact. I think it took them three or four days total to complete the job. The crew was very professional, and they addressed all my concerns. The whole experience from sales to follow-up was good. Even after the guys left, Homefix Custom Remodeling Virginia Beach called to make sure we were pleased.

Chris B. Avatar
Chris B.
5/28/2019

After shopping for ~year, we contracted with Homefix Custom Home Remodeling. Their salesman was knowledge and was easy to work with. After signing work was to take place ~8 weeks out however the installation crew arrived to perform the task a couple of weeks early. Their work was done in professional manner, the site was left clean after every day's work and any/all concerns we may have had were addressed. In the end we are quite pleased with our choice to go with HomeFix Custom Remodeling.

chris b Avatar
chris b
5/28/2019

When you want your roof done with quality this is the company to choose. Thank you Homefix Customer Remodeling for a job well done.

ERIC ROSE Avatar
ERIC ROSE
5/27/2019

Homefix offered us a great deal on custom-fitted windows and a sliding door. Over the course of several weeks, the windows and door spaces were measured, and the custom built units assembled and shipped. On installation day, a team of Homefix employees showed up with all the pieces, removed the old windows and door, and installed the new ones, finishing and sealing them in place. Since then, we've had a massive reduction in drafts in the house. Sound from traffic and airplanes has dropped significantly, too. We were so happy with it that we added attic insulation to the deal; the financing and contract work were painless and arranged to allow us to pursue our own financing while still ensuring that the work was done on schedule. Everyone we've dealt with has been professional, capable, and friendly, and questions were quickly answered. The entire process was painless and we are very happy with the results. Thank you to everyone at the HCR team that helped us out.

James Pipes Avatar
James Pipes
5/27/2019

I was pleased to have used Homefix. They worked on my friends kitchen and fell in love with the design they did. I wanted them to custom make me a kitchen and they were able too. They sketched it out and showed me a 3D version as well. It was pretty dope. Good pricing and good quality work. Recommended

Тanya Lemon Avatar
Тanya Lemon
5/27/2019

Everything said within all of these reviews are true. They are experienced, polite, friendly, caring and HONEST. I put honest in bold because that’s what everyone should look for in a company. I had one company come in before I had found Homefix Custom Remodeling Construction and they gave me a ridiculous quote followed by quoting extra random things that i didn’t even need. I explained the quote to Homefix Custom Remodeling and they were confused/in shock of how high of a price they gave me for a pretty reasonable job. There’s a difference between a company looking at their job as a source of money and a company that loves what they do. I think Homefix Custom Remodeling loves what they do. This is why i chose these contractors to remodel my home.

vlady garb Avatar
vlady garb
5/27/2019

Homefix construction has been a great company overall. They were so attentive and helped me figure everything out. They were always willing to help and answer all the questions I always had. From our first interaction, I would say I knew I wanted to collaborate with them. They had such great prices, they weren’t exactly low, but they were worth it per the job. We ended up giving them a couple more jobs after our interaction and they all enjoyed them as well.We went ahead and used them for a full kitchen remodel. Will use them sometime in the future when we want to fix up our living room area!

Lina Freeman Avatar
Lina Freeman
5/27/2019

Had windows, patio door, gutters done. The company is very professional and intelligent to the work they do. As for the customer service and warranty issue they are above and beyond their words. Their words are honest and they stand behind all they say and do. It’s been about a year since the install and it all still up to par. I am now getting my roof replaced by them within a month just waiting for them to get all the materials. In the future they will be doing my siding also. HCR quality is superb and the warrant is outstanding. When all said and done HCR will done my entire home exterior l. Thank you HCR!

John Nowland Avatar
John Nowland
5/27/2019

I had attic insulation installed, the workers were polite and courteous. They informed me of what they had to do and they made sure they didn’t make a mess and cleaned up once the job was complete.

Mark Champ Avatar
Mark Champ
5/27/2019

My first interaction with HCR was with Nabil. He's a wonderful advisor. After having other companies come out to give me estimates, I feel Nabil with HCR has incredible integrity and knowledge of the company & its products! No hard sell, no taking advantage because I'm a woman, no changing the price if I purchase on the spot. The workers showed up as scheduled. Respected my property and cleaned up everything, even what had gone into my neighbors yards. I can't say enough about this company and its people.

Donna P. Avatar
Donna P.
5/27/2019

Very experienced work crews. I met with Ben Schwartz and ended up getting my roof done first. I was so impressed that I called Ben back and signed up to have my siding and trim done. After all was said and done, my house looks completely different and it is absolutely beautiful! HCR is not the cheapest, but I received everything I paid for and more.

franklin asmithallen24 Avatar
franklin asmithallen24
5/24/2019

The experience I had with HCR was very satisfactory in every way. Starting with their representative, Kristina Kelly. She was very professional and knowledgeable about the business. Her calm demeanor and willingness to answer all my questions were very helpful. Her reassurance that Customer Satisfaction was their top priority was sincere and she has followed through by checking on the project each step of the way. The men who actually did the roof repair were equally professional and did a great job. They, too answered all my questions and cleaned the site thoroughly after they were done. Great job and I would recommend HCR to anyone needing work on their home.

Linda W. Avatar
Linda W.
5/24/2019

gentleman that installed windows was american and did a high quality installl

Wanda E. Avatar
Wanda E.
5/24/2019

Job Well Done! I accepted Homefix Custom Remodeling Virginia Beach bid for installing eleven windows in my home. I had several other bids from other companies and some were more expensive and some were less expensive. I chose Homefix Custom Remodeling Virginia Beach because of they represented service and product. I got the feeling from them at the time of the bid that they really took great pride in service and also really believed in the product that they were selling.

When they arrived to remove the old windows and install the new ones they started right off getting the job done. Everything was going excellent! One of the crew got a phone call and had an emergency with a family member and the crew had to leave. At first I was upset because I was like a new kid with a present thinking about my new windows. After some thought and reflection about how I would want to be treated if I had the same circumstance I was absolutely ok with the decision that they made to stop working that day.

Surprisingly all of the workers showed up on Sunday, Mothers day to finish installation. I was so pleased to see them and very surprised that they came out on such a special day! They finished up that day and returned the following day to seal the windows. They absolutely honored what they said they would do, even in times of emergency they kept their word! The whole group was tremendous in their work, their work ethic and were absolutely amazing in the work they did.

When I drive up to my home I get a big smile on my face and I am very happy! My windows look terrific and I could not have asked for better service or product!

James W. Avatar
James W.
5/23/2019

Reasonably Priced Compared To Others! Homefix Custom Remodeling Vienna did a great job of insulating my attic. They arrived on time and had the whole thing finished in just over three hours. I couldn't even tell that they had been there when they were finished, absolutely nothing to clean up after them. They did this job at a reasonable price compared to other companies that I had contacted. Since the job has been completed they have called me several times to follow-up. They ask me if I have any questions or any issues with the job thus far and if so they would be happy to come back out and take a look! They did a great job and I really like the follow-up! It shows that they care about me and they care about the work they are doing!

Malisa K. Avatar
Malisa K.
5/23/2019

Very Professional. Very Efficient. Very Customer-Oriented. We were interested in replacing the windows in our home, so we went to a home and garden show. Homefix Custom Remodeling had a booth set up there. We had two or three vendors come out to our home to give us pricing. We went with Homefix Custom Remodeling because they offered the best pricing and the best product. The installers arrived right on time, and it only took them about half a day. They installed the windows and they had the inspection done before they even left. The product is very good and we are very satisfied with Homefix Custom Remodeling.

Paul B. Avatar
Paul B.
5/23/2019

Very professional - they stand by their product - all phone calls were returned within 24 hours. Extremely pleased with the project they did for me.

Malisa w. K. Avatar
Malisa w. K.
5/22/2019

Great job! Windows look great and didn't take too long to install. Any questions I had were answered right away.

Chrysta L Avatar
Chrysta L
5/19/2019

I Had An Excellent Experience The workers from Homefix Custom Remodeling Raleigh were excellent. They did a good job in providing me prompt and quality work. I needed my roof, flashing, and gutters replaced, and I hired them after learning about the company through a local home show. I would consider them again.

Mary M. Avatar
Mary M.
5/17/2019

The crew came in and did a wonderful job i would recommend them to anyone who need any work done on there home windows and so much more i just love my new windows

Joyce Camp Avatar
Joyce Camp
5/17/2019

My experience with HCR has been very positive overall. Ben was our representative for the project and was very knowledgeable as well as professional throughout the whole experience. He gave us his cell number with the urging to contact him any time with questions and every time I called or texted him I received a follow up within the hour if not immediately. Our installation was quick, they had a great crew who banged it out in one day. When they were done they actually left my property looking nicer than it was before they started, and the roof looks beautiful too. When I was contacted by their dispatcher about how the project went I told her I had a few things I wanted to ask the project manager. To my surprise they sent out the project manager to my house the same day and Ben showed up as well just to walk me through all of the details and answer all my questions. I would highly recommend HCR to anyone looking for a quality product and excellent service. If you're after a bargain then they wont be the cheapest in town, but you wont regret having the piece of mind that they offer from start to finish and beyond.

Steven Green Avatar
Steven Green
5/17/2019

A little pricy,but explains&does what is needed..Cleanup all work,a little busy to get appt.

George W. Avatar
George W.
5/16/2019

Great service!!!

Richmond Tolode Avatar
Richmond Tolode
5/16/2019

They did a very good job! I recently asked Homefix Custom Remodeling Raleigh to come out and put some new windows in for me. They arrived right on schedule, and they were very friendly and polite people. They did their job, and put the windows in, and they look really nice. They were also very careful to clean up behind themselves, and I appreciated that. They gave me a written estimate up front, and they stuck to it. Overall, they did a very good job, and I am very satisfied with them!

Elizabeth B. Avatar
Elizabeth B.
5/16/2019

We just had our roof replaced with HCR and we are very happy with the whole experience. Ben helped us through the entire process and was very professional and knowledgeable. He gave us his cell number and was very quick to respond to all of my questions. The crew they sent out was great, they were very efficient and got our project knocked out in a single day. When they left they cleaned up and actually left my yard looking nicer than it was before they started. After the project was completed the project manager and Ben made a special trip back out to my house just to answer all of my questions and make sure the job was to my satisfaction. I highly recommend HCR if you're in the market for a great product and excellent service.

Steven G Avatar
Steven G
5/16/2019

Tremendously Happy With Everything! I hired Homefix Custom Remodeling to replace my roof. They showed up early in the morning and worked non-stop the entire day. They may have taken a brief 15 minute break, but I think it was more like 10 minutes. They were extremely informative and very nice. Anytime they ran into anything they thought I needed to see they showed me and explained why they wanted me to see it. They were above respectful in their mannerisms and language. The clean up that they did all while doing this job was tremendous! They were perfect in keeping everything clean right down to the very last nail! They did a great job and if I ever need them again I will not hesitate to call them! Very satisfied with the roof and the hard working staff!

Moyeland S. Avatar
Moyeland S.
5/15/2019

Home fix replaced our roof in April. The team was very professional, left our yard as it was before they started, and the 2 minor issues that came up were addressed much to our satisfaction and in a very timely manner.

Michael Bexten Avatar
Michael Bexten
5/14/2019

We decided to go with Homefix Custom Remodeling for window replacement after speaking with MIchael Anthony of HCR. He took a considerable amount of time detailing their company and product line. We went with their Xtreme 3 Windows which were custom made about 6 weeks earlier than promised. Scheduling installation was easy; the hardest part was obtaining HOA approval. The installation team was professional, courteous, and faster than anticipated. Our new windows look and function fantastically. We love them so much that we haven’t put blinds back up to cover them -- only using curtains. Since only a few weeks have passed since install, it’s too soon to tell how much energy savings we’ll see. We only had 10 windows replaced, but plan on doing more with HCR. They make a top quality product backed by a solid warranty. I highly recommend Michael Anthony and HCR!

Andrew Phillips Avatar
Andrew Phillips
5/14/2019

HomeFix Made Us Happy! Homefix Custom Remodeling replaced all the windows and a glass sliding door in our home. Everything looks beautiful. We got thermal double-paned windows and the window replacement cut down on the noise and drafts. We don't get those anymore. The sliding door is very nice. They reinsulated the attic as well. The workers were great. The entire project took basically a day. The workers work for the company and are not contractors, so you know that Homefix is responsible and you can pick up the phone and get an answer, and I really like that about Homefix Custom Remodeling.

David P. Avatar
David P.
5/14/2019

We decided to go with Homefix Custom Remodeling for window replacement after speaking with MIchael A****** of HCR. He took a considerable amount of time detailing their company and product line. We went with their Xtreme 3 Windows which were custom made about 6 weeks earlier than promised. Scheduling installation was easy; the hardest part was obtaining HOA approval. The installation team was professional, courteous, and faster than anticipated. Our new windows look and function fantastically. We love them so much that we haven't put blinds back up to cover them -- only using curtains. Since only a few weeks have passed since install, it's too soon to tell how much energy savings we'll see. We only had 10 windows replaced, but plan on doing more with HCR. They make a top quality product backed by a solid warranty. I highly recommend Michael A****** and HCR!

Andrew P Avatar
Andrew P
5/13/2019

We have had Ben Wagner with Home Fix out to our house twice for two different jobs. He has a great personality and definitely had our interests in mind. He showed us our options and helped us make an informed decision on what to go with for windows in our sunroom. We then had him back for windows in our basement and he was very helpful then too. It is very good for Home Fix to have such a good salesmen because it makes the first impression pleasant. The installation side was good also and they are always calling to make sure your happy with everything. We will be calling Ben Wagner back to have more work done down the road!

Brandon Bolton Avatar
Brandon Bolton
5/09/2019

I would like to say that this is hands down one of the best companies to go through for any home exterior remodeling! Our sales representative, Michael Anthony was so thorough and responsive to our every need. As new home owners, Michael assured us we we're in good hands and would make sure to provide only the top of the line materials installed by professionals who work for HCFR. The company's reputation and years of service alone made it extremely easy to trust Mike with this significant investment in our home. After our roof installation, there were a few shingles that we're not positioned correctly and the Installation representative, Josh made sure to send the crew back out the next day to fix the minor mistake. Talk about A+ customer service! Not to mention we we're so happy with the turnaround from the initial contract signing to the installation. It only took 3 business days, unheard of in the Northern Virginia Area! I have nothing but nice things to say about Michael and this company and wish that everyone would take advantage of the great deals and premium products that can be installed in any home remodeling projects.

Matthew Bechtel Avatar
Matthew Bechtel
5/09/2019

I would like to say that this is hands down one of the best companies to go through for any home exterior remodeling! Our sales representative, Michael A****** was so thorough and responsive to our every need. As new home owners, Michael assured us we we're in good hands and would make sure to provide only the top of the line materials installed by professionals who work for HCFR. The company's reputation and years of service alone made it extremely easy to trust Mike with this significant investment in our home. After our roof installation, there were a few shingles that we're not positioned correctly and the Installation representative, Josh made sure to send the crew back out the next day to fix the minor mistake. Talk about A+ customer service! Not to mention we we're so happy with the turnaround from the initial contract signing to the installation. It only took 3 business days, unheard of in the Northern Virginia Area! I have nothing but nice things to say about Michael and this company and wish that everyone would take advantage of the great deals and premium products that can be installed in any home remodeling projects.

Matthew B Avatar
Matthew B
5/07/2019

Price Is Fantastic! I needed new windows and contacted Homefix Custom Remodeling. They really did a professional job. They cleaned up everything after themselves and the windows look great! The price of this service was "fantastic?" I will be recommending them to anyone looking for improvements. I would also like to use them to finish the windows in the rest of the house but currently, need to save up more money. Great job and I look forward to seeing Homefix Custom Remodeling again in the future.

Joe K. Avatar
Joe K.
5/06/2019

They installed windows, cleaned up and left. Just like they said they would.

Robert B. Avatar
Robert B.
5/06/2019

They did a wonderful job! They sent a very knowledgeable salesman who answered all of our questions without hesitation. Got us the best price for the new roof. When the crew showed up at 7 am and were finished by 1 pm had everything cleaned up we were amazed. Jim H***** was our salesman and when we need the next home repair we will contact him again.

Anthony F Avatar
Anthony F
5/04/2019

After researching several companies to install siding, I am extremely proud and excited that I chose HCR. Their customer service is excellent. The project manager, sale reps and installers are professional and reliable. They communicated with me throughout the entire process. Want perfection!Hire HCR for your next home improvement project.

Charmaine Brooks Avatar
Charmaine Brooks
5/02/2019

Very happy with our purchase, they were fast and promptly answer any questions I had, I would recommend their business.

Rosa Bustillos Avatar
Rosa Bustillos
5/02/2019

They did a good job and finished in one day. Didn't know the window would move in and less windowsill

A Brown Avatar
A Brown
5/02/2019

My windows are awesome!!! Looking good and the personnel were incredible!!! Professional and efficient!!!!

Gail Worrell Avatar
Gail Worrell
4/29/2019

Homefix recently applied a new roof to my home. Everyone I worked with wasprofessional, friendly, well -organized, and very helpful. They answered all my questions! The roofers did a great job and cleaned up everything before they left. A very pleasant experience!D. Hamilton

Debbie Hamilton Avatar
Debbie Hamilton
4/28/2019

HCR came out this week to replace an exterior door at our home. The new door (which we were able to customize completely) is beautiful and the installation went smoothly. The work crew was very polite and did a great job, and I especially appreciated their timely arrival and quick completion of the work. We will definitely call HCR in the future!

Melissa Simulcik Avatar
Melissa Simulcik
4/27/2019

Emily Rinaldo and the installation crew could not have been nicer. I had 8 windows replace in my 50 year old home. The whole process was smooth and the crew were courteous and tidy. They arrived at 8:30 sharp and was done installing lifetime windows by lunch.The price was higher, but you get what you pay for and I couldn't be more happy and I just added lifetime gutters to my order.

Barbara Harvell Avatar
Barbara Harvell
4/27/2019

Homefix is legit! We were a little skeptical at first... you know how it is... everyone is an expert on what your roof should cost, right. Well Mykle Nixon the rep that came and spoke to us was the reason we decided to use Homefix. He took the time to explain things, never rushed us. Let us think about the quote. Not to mention the installation crew was unbelievable. One day, in and out, and we couldn’t tell they had been here once they left that evening. I honestly don’t know if they even took a lunch. We could have gone with some random guys and half a** warranty, but you get what you pay for, and we are very pleased. This is an investment in our home.Thanks Mykle!!

Michael Austin Avatar
Michael Austin
4/27/2019

FROM Barbara HopkinsHomeFixCustom Remodeling did an excellent job installing my windows. In addition to being focused on doing the job, the installation crew paid attention to details by covering the furnishings to ensure no damage / residue remained on our furniture. The leader and team were all courteous, efficient and effective ......they exceeded our expectations.My salesperson, Ben, worked with me to obtain financing for this project over several months. He continued to be persistent and showed a determination for getting the window treatments my home needed. I benefitted by being one of the first recipients of the new financing program, Pure Finance. The CEO, Adam, embraced me as a customer and ensured I got everything that I needed.When I first met Ben, I felt his sincerity. He demonstrated an authentic spirit in wanting to help me get the windows installed. He remained patient and focused. Ben is an asset to your company. He partners with homeowners to get the job accomplished. He also gets to know his customers, which helps him to better advocate on their behalf.

Patricia Perry Avatar
Patricia Perry
4/27/2019

I've hired many different remodeling companies in the past for my house. I have not had any satisfactory experience until I had hired Homefix. I had replaced all the windows in my house plus the french door to the deck in the backyard. The sales person, James was very thorough. He explained how places like Home Depot or Lowes just buy the brand name to sell certain product without meeting the product qualifications. He gaurenteed thay we will hear less noise and notice difference in temporature fructuation.When they came to actually do the replacement, they showed up on time, gave us estimated time of completion and did their best to meet their timeline. They were professional and they cleaned up any mess made as a result of their work. Once the windows were replaced, I did notice my house stayed quieter in general. I also noticed that house temporature stayed almost cosistant ever since as I don't feel draft coming in from the windows as I used to.I did pay a slight bit more than average for these windows but I feel that every dime was well spent. If I have any other work that needs to be done in house and Homefix can do it, they would be my first pick going forward.

Minjung Lewis Avatar
Minjung Lewis
4/26/2019

Our roof had water damage back in September 2018. We got lost in the system due to circumstances outside of everyone’s control. Even though we have used the company for a door and windows, I was ready to throw in the towel and move on. That was until Emma came in the picture. Her professionalism and personality combined hooked me from the first moment! When she said she would do something, it was done. Within a week, I knew we were in good hands and my faith had been restored!!! Emma and the team she works with are incredible. The team that installed our roof was friendly and efficient and our roof was completed within a day! After waiting months, we finally had a roof! We plan on continuing to our relationship with the company in the future based on the treatment we received from Emma and will happily refer family and friends to her as well.

Lee Downing Avatar
Lee Downing
4/25/2019

I recently had 10 windows replaced by Homefix. The salesman, Mick Powers, was very professional and knowledgeable. From the sales meeting to the installation, they provided excellent customer service and professional installation. The installation was done in 4 hours including cleanup and hauling away the old windows. The windows are high quality and installation was 3 1/2 weeks sooner than expected. I highly recommend this company.

Luan L. Avatar
Luan L.
4/23/2019

Quick, friendly, and professional! I recently asked Homefix Custom Remodeling to come out and put some insulation in my attic for me. They showed up right when scheduled and they did a really good job for me. They were friendly people, and very easy to work with. They were very professional, and they did the job quickly and efficiently. Just what I expected, and just what I got, so I am a satisfied customer.

Laura B. Avatar
Laura B.
4/22/2019

Homefix and the salesman (John Bangs) were great to work with. We had them replace our roof, shutters, front entry and screen door. The roof was removed and replaced in one day. The entry, screen door and shutters were replaced in about 5 hours. That took longer than expected because the threshold was rotted-out and totally replaced without additional charges. The front door instillation crew were meticulous in every way. The quality of the product and instillation was exceptional. I would recommend Homefix to anyone that is looking for a quality product and workmanship!

Mark Blische Avatar
Mark Blische
4/22/2019

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasnâ t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

Tina Lawson Avatar
Tina Lawson
4/22/2019

Thank you guys for our new kitchen! We love it

lora wind Avatar
lora wind
4/22/2019

Home Fix Remodeling dd a great job on our bathroom

Tom Kuni Avatar
Tom Kuni
4/22/2019

HCR did a fantatsic job replacing all my windows!

John Kleczewski Avatar
John Kleczewski
4/22/2019

5 star ratingHomefix and the salesman (John Bangs) were great to work with. We had them replace our roof, shutters, front entry and screen door. The roof was removed and replaced in one day. The entry, screen door and shutters were replaced in about 5 hours. That took longer than expected because the threshold was rotted-out and totally replaced without additional charges. The front door instillation crew were meticulous in every way. The quality of the product and instillation was exceptional. I would recommend Homefix to anyone that is looking for a quality product and workmanship!

Mark B. Avatar
Mark B.
4/18/2019

Had the best experience. Homefix crew were so professional and did a really great job. They cleaned up the work area very well. This company is a great value for a roof replacement or roof repair work...

Charles Edwards Avatar
Charles Edwards
4/15/2019

Homefix was great! They did all the work in a single day. Everything was clean and efficient. It was a custom made door because of odd measurements created by the previous builders. Homefix knew what to do without a hitch. The door looks great. The air flow is significantly better. The door isn't leaking cold air like it used to. The workers were kind, respectful, and easy to communicate with. I would highly recommend them!

Nicole Pradas Avatar
Nicole Pradas
4/15/2019

They measured, ordered, and a few weeks later, the shower door came. they installed, its super smooth, and super clean, and they got rid of the old door too. Learned they do windows too, and will look to this business to see if they can help me with that in the future too.

Nigel Brown Avatar
Nigel Brown
4/15/2019

Professional, honest, very competent. Complete roofing finished some repair work around the flashing, which was resulting in some leakage. They quickly found the spots, also conducted a thorough inspection of the roof. Their pricing is very fair and competitive, they take pride in their work, and they communicate what is being done every step of the way. When I need the roof replaced in the coming years, I'll be using Homefix Custom Remodeling.

Ronald Davis Avatar
Ronald Davis
4/15/2019

Affordable contractors Homefix crew has been very efficient as we redid our front roof. They gave us a fair price, delivered in two days when many companies had planned to do the work in 4 days. They are responsive, would come back if there is anything to check. They sent somebody to work on some details a few days ago which was very much appreciated. I will recommend to my neighbors and glad we picked that company and crew. I really appreciate the easy communication and commitment along the way! Thanks Homefix Custom Remodeling!

Gavin S. Avatar
Gavin S.
4/11/2019

Homefix Custom Remodeling went above and beyond! We had our roof replaced. Homefix team was fast, finished on time, they cleaned up all the site before leaving !!! Great quality work for very fair price !!!! I highly recommend Homefix Custom Remodeling.

Bryan Son Avatar
Bryan Son
4/11/2019

A Job Well Done My roof needed replacement and I contracted with Homefix Custom Remodeling Vienna to do it. They've done a very good job. They took good care of my property. They finished in a timely manner, and they cleaned the yard of all the roof debris. Next, I am going to have them replace the siding with new vinyl siding. Homefix Custom Remodeling Vienna delivered exactly what I expected.

Frank S. Avatar
Frank S.
4/11/2019

Homefix was great! They did all the work in a single day. Everything was clean and efficient. It was a custom made door because of odd measurements created by the previous builders. Homefix knew what to do without a hitch. The door looks great. The air flow is significantly better. The door isn't leaking cold air like it used to. The workers were kind, respectful, and easy to communicate with. I would highly recommend them!

Nicole Pradas Avatar
Nicole Pradas
4/10/2019

Excellent customer service and a good product! We had been thinking about replacing the windows in our house because they were about forty years old and starting to look foggy. So, when Homefix Custom Remodeling knocked on our door, we already had a price in mind that we would be willing to spend. Their quote was significantly lower so we did some quick research with other companies and decided to hire Homefix. My fiance and I are both scientists, so we can evaluate window quality pretty well and these windows ranked high with us. The installation was easily scheduled and completed. Due to circumstances beyond our control, we had a job-related move shortly after the windows were installed. After we left for California, one of the windows cracked (no one is exactly sure how) but Homefix was happy to replace it. They coordinated with our Realtor for access to the house the very next day and quickly got the broken window replaced. The house is now being rented, but we are sure that the eventual buyers will appreciate the new windows installed by Homefix Custom Remodeling. Great job!

Bri M. Avatar
Bri M.
4/10/2019

Very professional! Responsive! Did the work in a timely manner! We met Homefix Custom Remodeling Raleigh for the first time when they knocked on our door. We liked what they had to say but did a little research into other companies before hiring them. Homefix replaced the backdoor and all the windows in the house. They were extremely professional and did a good job. The first crew came out to measure and a second crew came for the installation. Both teams were really good. It was easy to schedule their visits and the installers did a nice job cleaning up all the debris and taking away the old windows. We really like our new door and windows. We are excited to see how well they'll insulate the house during the hot months of the summer and cold months of the winter. Homefix Custom Remodeling Raleigh is a good company and we give them a four-star rating.

Lorrin F. Avatar
Lorrin F.
4/10/2019

We used Homefix Custom Remodeling to repair several areas where shingles had been blown off our roof. They came quickly to complete the estimate and communicated frequently about when they could complete the job. They had a reasonable price, cleaned everything up and completed the job quickly.

Bruce Clark Avatar
Bruce Clark
4/10/2019

Great Service! Gave New Life to My Home! I hired Homefix Custom Remodeling Raleigh to replace the roof on my house. My roof was 27 years old and it was time to replace it. I picked out a colonial blue for the roof, but it has a little red in it, so it's not all one color. Homefix Custom Remodeling Raleigh got to me sooner than expected, which is great. The job took a little longer than expected, but overall I'm pleased with the outcome. The roofers cleaned up the yard afterward. Homefix Custom Remodeling Raleigh gave new life to a house that's 30 years old.

Jennifer H. Avatar
Jennifer H.
4/09/2019

Homefix was great! They did all the work in a single day. Everything was clean and efficient. It was a custom made door because of odd measurements created by the previous builders. Homefix knew what to do without a hitch. The door looks great. The air flow is significantly better. The door is not leaking cold air like it used to. The workers were kind, respectful, and easy to communicate with. I would highly recommend them!

Nicole P. Avatar
Nicole P.
4/09/2019

I am very impressed with HCR. The customer service is stellar. I met with Mr. Michael Anthony on a Monday and Bruce was there that Friday to measure my 29 windows and 5 doors. Delivery and installation was 1-2 weeks sooner than expected and I had several managers checking in that day to check on progress and my satisfaction. Mine is an older home and opening are not always square, but the installation crew took their time and did it right. It was a long day for them. I want to add that the installation crew was very professional and courteous. I highly recommend HCR and Mr. Anthony in particular.

Liz Colorado Avatar
Liz Colorado
4/08/2019

Homefix Custom Remodeling was exceptional. Very reliable and affordable. No other roofing company can compare. We had issues with other companies even coming out to give us an estimate. One company came to give us an estimate but took three weeks to actually send us a preliminary cost. Meanwhile, we had water leaking into our bedroom. Thank you Homefix crew for such professional and prompt service!

roger miller Avatar
roger miller
4/08/2019

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasn’t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

Pamela Graham Avatar
Pamela Graham
4/08/2019

We worked with Homefix Custom Remodeling at Baltimore. I'm replacing our roof and siding, they were always responsive, showed up on time and completed the job on time. We were very happy with their work and would recommend them. Kept the work-site clean and picked-up everything before they left. which was a big deal for us as we have young kids at home. The estimate was comprehensive, no surprises which were also great.

macy mcryan Avatar
macy mcryan
4/08/2019

Homefix Custom Remodeling was exceptional. Very reliable and affordable. No other roofing company can compare. We had issues with other companies even coming out to give us an estimate. One company came to give us an estimate but took three weeks to actually send us a preliminary cost. Meanwhile, we had water leaking into our bedroom. Thank you Homefix crew for such professional and prompt service!

roger miller Avatar
roger miller
4/05/2019

Excellent contractor Homefix Custom Remodeling is an excellent contractor for siding. They listened carefully to what we needed and offered a very competitive price. The workers were efficient, thorough and professional. Our house looks great. Would definitely recommend this company anytime.

Ronnie P. Avatar
Ronnie P.
4/05/2019

Great Workmanship! Homefix Custom Remodeling Vienna did three jobs for us. The first job was replacing our front door and adding a storm door. The job turned out perfectly. The guy that did it was on time and very professional. I even had my small son running around and he was very careful not to leave the door open. The second job they did for me was to replace our roof. They replaced it when we were out of town and were very good at calling to let us know when they were starting and called when they finished. My roof looks great. They recommended we replace the gutters, so we decided to make that the third job they did. They were going to start around the end of November, but they didn't. They did not return my phone calls or emails. When I finally made contact with them, they said they had problems with the company doing the financing. They made an appointment to get started and didn't show up and didn't call. They made another appointment with us and were three hours late. They were going to start the job in late November, it was finally completed in March. The first two jobs were great. I don't know what happened to them on the last job. I would be a little hesitant to recommend them and I'm not sure I will use them again.

Andrew H. Avatar
Andrew H.
4/03/2019

Homefix Custom Remodeling had great, imaginative ideas for making our new space into what we desired, and they were more than ready to make adjustments to the strategies when we had spontaneous ideas, even after work started. In a lot of cases, they didn't charge us more for the non-major things (put in a recessed alcove, change the window sills, produce shelving, and so on). Our project was a total remodeling of our second floor, and it took a while. However, when it was done, we loved everything.

Kirk More Avatar
Kirk More
4/02/2019

Outstanding My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasn’t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

Pamela G. Avatar
Pamela G.
4/02/2019

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasnâ t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

Pamela G. Avatar
Pamela G.
4/02/2019

18 windows installed perfectly, in one day! I also had gutters and downspouts replaced - I highly recommend this company.

Debra Anglin Avatar
Debra Anglin
4/01/2019

I utilized Homefix Custom Remodeling for My kitchen area remodel in Baltimore and they did a fantastic task. They have a nice display room that helped a lot to see the materials that we liked. The style develops a procedure that they utilized was the way to go. All products, crews, and owners were g...

Tomas Tyler Avatar
Tomas Tyler
4/01/2019

I contracted with HCR to replace my windows, and their service was great from start to finish. My salesman Michael Anthony did a great job of explaining the different product options. More importantly, when my HOA rejected the original color I chose, he was able to find a solution that gave me the windows I wanted while still keeping my HOA happy. The installation team and the follow through overall from start to finish was wonderful. I was dealing with friendly people every step of the way. And in the end, my house had an amazing face lift both inside and out with my new windows. If you are looking for a quality window product and good, friendly service, I cannot recommend HCR enough.

Selena H Avatar
Selena H
4/01/2019

I am very pleased with the new roof that HCR did for me. The whole experience was great actually! Everything from the sales team (thank you, Yohana T*********) to the phone call to make my payment-- this company is great. They did a great job with the roof. I will definitely recommend them to other people and consider using them in the future.

Amy P Avatar
Amy P
3/31/2019

I have actually had Homefix Custom Remodeling total 3 tasks for me for many years: one bathroom remodel; one complete brand-new bathroom addition; and one-second flooring kids playroom addition. All 3 were wonderful. On time, on a budget plan and quality craftsmanship. Friendly, handy personnel makes the experience easy. I highly suggest them for any job.

Angela Rose Avatar
Angela Rose
3/29/2019

Great company and very professional. Job was completed to our satisfaction and in timely manner. Very trustworthy people and excellent communication. I would highly recommend this company.

Philip Miles Avatar
Philip Miles
3/29/2019

They did an amazing job! The customer service was flawless. No matter how many times we called them & they were patient and quick to respond and were extremely helpful in the decision making process. The installers were fast and professional and did an outstanding job on the installation. We will not hesitate to call Homefix Custom Remodeling for our next project!

renata minina Avatar
renata minina
3/29/2019

Great communication and fast service. They did an excellent job with clean up and they are very knowledgeable and keeps process high level. Will use again for future projects.

Philip Gonzales Avatar
Philip Gonzales
3/29/2019

We had our roof replaced. The work was done really fast and it looks great!

yuriy kolavko Avatar
yuriy kolavko
3/29/2019

I needed two windows fixed and Homefix was fantastic. Their prices were reasonable and even though it wasn't the largest job, they were still willing to come out. Would definitely use them again.

Caitlin Chalmers Avatar
Caitlin Chalmers
3/29/2019

Great company to work with. Homefix Custom Remodeling was very professional, clean, punctual, and did a fantastic job. I would definitely recommend Homefix Custom Remodeling.

Johnny K Avatar
Johnny K
3/29/2019

I have had a wonderful experience with HRC! They put a new roof on my house. I come from a family of carpenters so I knew what I was looking for. Their willingness to answer all my questions and listen to my potential concerns was helpful. I did not feel pressure to go with them at all. Their customer service has been great and the 2 men who worked on my roof were excellent. They did a fantastic job. The roof looks great and they did not cut any corners. I will be referring my friends to HRC for future home repairs and I will definitely consider using them in the future. Thank you, HRC.

Amy Phillips Avatar
Amy Phillips
3/29/2019

I hired Homefix to replace my 25-year old windows. The install crew showed up on time and worked hard all day removing the old windows and putting in the new ones. I didn't realize they would remove the shutters to install the windows so asked if they would put new ones up if I ran out to Lowe's to get then. That was no problem. The new windows are awesome!!! I get full sun most of the day and the old windows would heat up the house in the afternoon. I am amazed at how much cooler these new windows keep the house. They look really nice too. I don't have to draw the shades in the afternoon anymore. All in all a very good experience and I'm a happy customer.

lisa crawfort Avatar
lisa crawfort
3/29/2019

I had the pleasure of ordering new windows and a beautiful new front door with Homefix Custom Remodeling Raleigh. They were extremely attentive to all aspects of the order. The installation was seamless and the communication from and within the company were the absolute best I've ever received from any contractor/company working on my home. I was really under the impression that there isn't anyone out there who really cares about the customer anymore because of all the hassles and ripoffs I've dealt with. Their products are far superior to other windows I have had installed and my beautiful new front door has a transferable Lifetime Warranty not to chip, peel, or scratch. Yohanna, Justin and Mark all made the experience fun and worry free. My next order with them will be my gutters and I'm looking forward to working with them all again! The picture shows the before pics on the left and after on the right. Couldn't be happier!

Michelle Brotman Avatar
Michelle Brotman
3/29/2019

The installers had the work done by 12:30pm. They were emoloyees of the company, not contractors. I liked that. It was fun to watch them. They cleaned up. After they left I noticed three little issues and called the company right away. They scheduled a day to come back and all went well. I don't if that would have happened with a contractor. They are a little pricey, but they are custom and the company is easy to deal with via text. I used the zero percent financing for 12 months.

Linda Schmidt Avatar
Linda Schmidt
3/29/2019

Ben Schwartz was thorough in explaining all the details and expectations. He walked through all of my options for materials, etc. as well as financing to find the best fit for me. I had a "fake" slate roof which was made from pressed asbestos, so it required extra effort and Ben passed on my concerns for the team to use extra care in removal. The team was efficient and responsive. They did my 47+square roof in 1.5 days, the clean-up was phenomenal. Any concerns I had were dealt with immediately and personably by Jim, Sarah and Ben. They have followed up with me to ensure my satisfaction. I'm more than satisfied with the quality, care and service I've received.

V Lutz Avatar
V Lutz
3/27/2019

Helpful

rex chic Avatar
rex chic
3/27/2019

Kristina did a fantastic and thorough job explaining the product, stages of installation and warranty. She was very knowledgeable and answered all questions we had. She contacted us multiple times during the process to see how things were going which was great! She did also contact us afterwards to make sure there were no further questions. Jim did a great job answering all questions I had as we walked through reviewing the final product. He checked in multiple times before and after install to make sure all was in good order. During the 2 days of roof install both Jim and Kristina kept in contact with me as things progressed which was awesome since a roof install is a big project for your home. During install, pictures were sent to me showing some rotten decking board spots that needed replacing. It was great to see the evidence via pictures since I could not be home to see the damage in person. During Kristina’s product explanation she had already warned me that some decking boards may have issues so there was no surprise on my end when some decking boards showed up as being rotten and one board even had a hole straight to the soffit! Josh helped me quickly price out the new decking boards so there was no question on what it would add to the final roofing cost. Lastly, when Jim visited during the roof install he looked over our finances and roof cost and with our good credit was able to add the gutter guard system while lowering our overall interest rate. The white gutters look great with dark bronze gutter guards paired with the oyster gray architectural 50 year warranty shingles! Gutters were installed in just one afternoon! Oh and the new skylight, it is so clear, it’s fantastic! My wife, son and me all thought they left the skylight out and would get to it later, but nope, it was there the whole time, it was just so transparent it looked like an open hole to the sky, but it indeed had been installed. My son even tried yelling “Hello!?” out of it thinking it was missing. Kristina, Jim, Josh and install crew were all fantastic and made for a wonderful experience, I highly recommend their products and services!!!!

Phillip Brinkley Avatar
Phillip Brinkley
3/27/2019

We had a fifty year roof installed from Homefix in Richmond VA. We were initially contacted by Justin Ray at our residence. Justin was very personable and courteous, a knowledgeable representative of GAF roofing systems. He answered all of our questions and showed us research backing up the information that was presented during our meeting. Well done Justin! We then met with Emily Rinaldo who filled us in on warranty information and finance options. Emily was very friendly and an excellent representative of Homefix Custom Remodeling in Richmond. She was very patient with all of our questions. She was a great help in getting financing for our roofing project. Good job Emily! Sara Scander was very understanding about our scheduling difficulties and went out of her way to make sure we had the best start date possible. Thank you Sara! Then we met some of the workers at our house. They always stopped what they were doing to answer any questions or concerns that we had. They did an excellent job on the roof install. Thank you all! We met Jim who was the site manager for our install. What an amazing person! He took a lot of time to address ALL the issues or concerns we had about the install and patiently walked us around the house to make extra sure that we didn't have any issues about the finished project. Thank you Jim for being patient and understanding of our concerns during this install. We definitely are recommending Homefix for quality, value and warranty on roof installations. We look forward to hearing about other products that they offer. Thank you all for an excellent experience having our roof replaced! The Crandalls.

Sharon Crandall Avatar
Sharon Crandall
3/27/2019

My experience with Homefix Custom Remodeling Richmond was great from start to finish. Myke Nixon was my first contact with the company and he had the knowledge, expertise and patience to make the decision to choose this company for my new roof easy. On the day of installation, Josh, the overseer of the job, was in contact with me throughout the day. And the roof looks great! Everyone who worked with me was friendly and available to answer any questions and guide me through the process. They made the daunting task of getting a new roof simple.

Debbie Clabo Avatar
Debbie Clabo
3/27/2019

Ben was very informative at our first meeting. He answered all of our questions, covered all different options, and provided a great price for the quality receiveded. Communication was kept up throughout entire project. The crew who installed our roof was great. Very efficient, very clean when they left, and made sure everything was to our satisfaction. Very very good company, will use them again!

Kelly K Avatar
Kelly K
3/27/2019

Overall, a decent company and I am happy. What did not meet my expectations is that despite sending two guys out specifically to measure window openings, they still got two windows wrong, thus delaying completion by two weeks. Not a huge deal, except for the fact that I am selling this house so potential buyers are seeing an incomplete job.

Marie H. Avatar
Marie H.
3/23/2019

Wonderful experience highly recommended. Ryan and the team provided us with one of the best customer service experiences we have ever had. They understand the importance of roofing issues and the disruption it can cause to a family's life. Customer satisfaction and customer peace of mind are chief among this company's priorities, and you feel that as you work with them. We experienced a mystery leak, and Ryan and his team patiently worked with us to identify the issue and deal with weather setbacks along the way. They were very responsive, including on weekends, and quite literally went above and beyond when they fixed small chimney issue for no extra cost. These guys take pride in their work, and do things the right way. As a result, we will be using HCR for any future roofing issues.

Neal W. Avatar
Neal W.
3/22/2019

Homefix Custom Remodeling are a professional team who certainly cares about their customer's requirements.They pertained to our house to provide us a quote. The very first time they in fact visited, I totally forgot my visit. They helped set up an additional appointment. They were wonderful at provi...

Jose Thomas Avatar
Jose Thomas
3/19/2019

Excellent installation fast courteous good cleanup

Earl L. Avatar
Earl L.
3/16/2019

Incredible style and professional services. We've had several remodeling jobs done on our house and our experience with Homefix Custom Remodeling was without a doubt the smoothest. The quality of their work was exceptional and the costs very reasonable. Great people to deal with. Extremely recommend...

Morris Lawn Avatar
Morris Lawn
3/14/2019

I have actually had Homefix Custom Remodeling total 3 tasks for me for many years: one bathroom remodel; one complete brand-new bathroom addition; and one-second flooring kids playroom addition. All 3 were wonderful. On time, on a budget plan and quality craftsmanship. Friendly, handy personnel makes the experience easy. I highly suggest them for any job.

Angela Rose Avatar
Angela Rose
3/11/2019

I am totally satisfied with the finished work. The bay window looks fantastic and is an eye catcher in the neighborhood. Kudos to my sales representative, Mr. Dorian J****** who was extremely kind and professional. He gave his undivided attention as I explained my reasons for wanting a new roof approximately 6 months ago and just recently the new bay window. Mr. J****** gave so much time and energy to both projects. A quote that I learned years ago "Men become attached to us not by reason of the services we render them, but by reason of the services they render us". I am very appreciative of Mr. J******'s explaining every detail of the projects and comforting my heart as he listened to my concerns in the midst of my fears and doubts. He genuinely cares about others and but never loses his sense of professionalism. Mr. J****** has allowed my personal concerns alleviated concerning good work ethics and not being taken advantage of by his kind and sincere sense of integrity. I feel blessed to have been served by Mr. J****** and Homefix Custom Remodeling and will certainly recommend other people for their job needs. May God Bless you with His kindness in return. I am a very satisfied customer. Great service rendered.

Charlotte M Avatar
Charlotte M
3/09/2019

Very Happy with Homefix Custom Remodeling... Thank you Homefix Custom Remodeling!! I wanted to have my kitchen remodeled,and I couldn't be happier!! It looks amazing! Thanks to great consulting and design they helped me remodel my dream kitchen! Thank you!! Highly recommended!!

Hugo G. Avatar
Hugo G.
3/07/2019

Homefix Custom Remodeling provided exceptional workmanship. The pricing was very competitive, as I sought pricing and designs from 4 different vendors. I'd recommend & use American Remodeling for future projects.

Eddy Agnel Avatar
Eddy Agnel
3/06/2019

Awesome Experience ..! The process from beginning to end went really well with Homefix Custom Remodeling . The crew that was on site was incredibly careful, cleaned up each day, and were very courteous in each interaction. The work was completed on the timeline that was originally outlined and we are incredibly happy with the end result.

Philip M. Avatar
Philip M.
3/05/2019

Professional beyond words! Despite a very complex and steep roof, the UCR team were precise and thorough. They effectively and efficiently constructed a beautiful tile canopy over our three-story colonial home. The neighbors were wowed by the new look and my wife and I are now secure for the rest of our lives no matter the inevitable fierce storms conjured up by Mother Nature.

William M Avatar
William M
3/05/2019

Really happy with the work they did. Great prices, great service, amazing results....had 3 glass panels replaced in our house and from start to finish, they were great. Super happy with our experience!

Sandra N. Avatar
Sandra N.
3/01/2019

Quality Work and Great Customer Service

Jennifer Kott Avatar
Jennifer Kott
2/28/2019

Homefix responds to my call quickly, came to check out the roof while I was at work, offered a reasonable quote with a fast turn-around time, and within a week my gutters were repaired. I was particularly happy that Homefix Custom Remodeling proactively fixed other issues that he discovered during the gutter replacement. Two thumbs up, great service.

Philip Goodwin Avatar
Philip Goodwin
2/28/2019

I could not be more happy with this company. From the very start when they came out to determine how much power we required, to the designers, to the people who came out to inspect my roof, and finally the installers it couldn't have been better. All in all a great experience. I highly recommend these guys.

Harper Sears Avatar
Harper Sears
2/28/2019

Quick efficient, and a pleasure to deal with.

Ricky Triplett Avatar
Ricky Triplett
2/28/2019

Had them come out to spec the job. They measured, ordered, and a few weeks later, the shower door came. they installed, its super smooth, and super clean, and they got rid of the old door too. Learned they do windows too, and will look to this small business to see if they can help me with that in the future too.

Joshua Carter Avatar
Joshua Carter
2/28/2019

Do not pass up this company. Too many overpriced companies out there ripping you off. These guys are true to their word. I love my windows and my front door is everything I envisioned. And Homefix Custom Remodeling are a pleasure to work with.

denara room Avatar
denara room
2/28/2019

They have quality products, wonderful staff and customer service. We replaced all the windows and doors in our home and have experienced an amazing difference in utility costs. These windows have significantly reduced the amount of outside noise. We would recommend Homefix to everyone!

Eddie Summers Avatar
Eddie Summers
2/28/2019

Exceeded my expectations We had a 70 year old front entry door replaced. The quality and efficiency of the crew was very impressive. The really knew what they were doing and had no issues at all in completing the job in a short period of time. It looks beautiful and adds so much to the curb appeal of our home. Thanks to you all!

Paula S. Avatar
Paula S.
2/28/2019

I will definitely be doing business with this company in the future. Very trustworthy and reliable. The team that installed our doors kept us informed as to what needed to be done and the time that it would take. What I really appreciated about the company is when there was an issue that would not have been noticeable by a customer's eye, the worker brought it to our attention and guarantee it would be fixed. UPDATE SINCE THE ORIGINAL POST..I had Home Fix replaced windows throughout my home in December. From beginning to end I have received top notch service. I trust them and their work has not let me down thus far.

Rosa Lee Avatar
Rosa Lee
2/28/2019

I had major water damage at my house after my roof collapsed following a heavy rain storm. The Homefix Custom Remodeling crew was great. professional, on time, and very nice workmanship. I would definitely hire them again for any and all general contractor needs.

Melanie Fernandino Avatar
Melanie Fernandino
2/28/2019

His crew was respectful of the need to keep gates closed to keep my dogs in the back yard, and they did a good job of cleaning up the work site afterward. This was a much better experience than I had anticipated after talking to other roofing companies, and I attribute the difference to Homefix attitude and professionalism coupled with their knowledge and skill. Great job!

David Carter Avatar
David Carter
2/28/2019

Awesome

Michael Athey Avatar
Michael Athey
2/28/2019

I will ALWAYS use them from this point forward. They are professional from top to bottom, from the principals to the workers. I found each person I spoke to to be an excellent communicator. They kept us informed about what they were doing and any changes in the project flow. Our roofing project was fairly complicated but they executed it very well. I would have no hesitation recommending these folks to any of my clients or anyone else looking for a good, honest, and dependable roofer.

James D. Avatar
James D.
2/27/2019

These folks drove a long way to my home and were just excellent and very knowledgeable. I highly recommend them!

Dean V. Avatar
Dean V.
2/25/2019

They were extremely professional and efficient! Their crew came out and worked really hard all day to do the repair. Fortunately they did not find any structural damage from the leak. They sealed it, added new gutters and it looked great. They cleaned up every single piece of dust from the work area. We had a nice solid monsoon this last weekend and boy not a drop came in. I felt ready that the house was ready for this upcoming Winter. I Personally recommend them to everyone!

Candice W. Avatar
Candice W.
2/21/2019

5 star ratingHomefix Custom Remodeling did a fantastic job! All the windows were installed the same day and installed correctly. They brought their own drop cloths for the floor and vacuumed everything as they went along. The three workers were on time, professional and very thorough.Steve Madore was our salesman and couldn't have given us a better price. We our very happy with the treatment we received and absolutely would recommend them to anyone!

Brett T. Avatar
Brett T.
2/21/2019

We had someone out to our home within 45 minutes and they quickly identified the problem and fixed it! We are thankful for their professionalism and expertise. I called them because of all their positive reviews and I had a very positive experience. Highly recommend them!

Seth Sears Avatar
Seth Sears
2/20/2019

I love my new countertop. The entire process of installing new countertops was amazing and the final results--just beautiful. I should have had these countertops installed years ago. From signing the contract to installation it did not take long. I am very pleased.

PATRICIA T. Avatar
PATRICIA T.
2/18/2019

I wholeheartedly can recommend him! They have always been professional, on time and flexible towards fixing my roofing problems. These guys are highly detailed oriented and take the time to explain all the options available in any given situation. They are pricier than competitors but worth it in this case.

Steve D. Avatar
Steve D.
2/18/2019

The team came and immediately started working. Very professional, HIGHLY RECOMMENDED!! Thank You HCR!!!

Jean M. Avatar
Jean M.
2/16/2019

When they came out to measure, they anticipated all concerns a homeowner can imagine: swing-in, swing-out, swing both ways, hitting other fixtures or not, shower curb not sloping the right way. They were on time on their installation appointment and finished within the estimated time frame. They did...

Joshua Carter Avatar
Joshua Carter
2/14/2019

Great customer service

Patrick D. Avatar
Patrick D.
2/13/2019

knowledgeable and skilful!! Homefix Custom Remodeling did an excellent job on replacing my flat roof. They started quickly and used quality materials. The workmanship was great. He worked with me to make changes so the HOA was happy. I can not praise the job he did enough.

Henry C. Avatar
Henry C.
2/06/2019

Great job to the entire office, especially Gloria who was so nice and easy to work with over the phone. They even installed a NEST thermostat which is included in the estimate. They are the most affordable and provide the best service. Thank you homefix custom remodeling! We will be using you again!...

Eddie Summers Avatar
Eddie Summers
2/05/2019

n/a

Paul S. Avatar
Paul S.
2/04/2019

The work hasnâ  t been done yet, they are working on getting everything ready for the project, which will take place in a few weeks. Iâ m having all new windows installed..I canâ t wait for the finished results.

Mary R. Avatar
Mary R.
2/02/2019

They have great ideas! They provide excellent service, are quick and efficient, and thoroughly clean up their job site. The windows are manufactured here in town and they have always kept to the schedule we set. More importantly, if there is a problem, and they are rare, they get it fixed, promptly. A quality organisation from the bottom to the top.

Tyson H. Avatar
Tyson H.
1/31/2019

Thanks to HCR scheduling staff and installation crew for a GREAT job. The windows are beautiful. The windows were custom built for each one.Total of 10 windows.

Edward W Avatar
Edward W
1/30/2019

I can't speak highly enough about their professionalism and the quality of work. The process starts with the sales person and the quote right through to the on-site crew, project manager and office staff. Every question is answered and ever concern addressed up front. The materials used are high quality. I would highly recommend this company.

Naomi Landers Avatar
Naomi Landers
1/29/2019

My experience with HCR was wonderful. Every employee I spoke with was knowledgeable and assisted me with my questions in a quick manner. They made the process easy and non-pressured. I highly recommend HCR and will use them for future projects.

Sharon Stephens Avatar
Sharon Stephens
1/29/2019

The owner was courteous, friendly, professional and knowledgeable. The work of replacing my roof was fast and efficient. The work crew was professional and very good. They provided information and were very careful with my home and surrounding yard. They left my property clean!!! Follow up by the owner was meticulous and he went beyond the expected, helping me with things I could not do after the fact. I highly recommend this company if you need work done.

pamella gordon Avatar
pamella gordon
1/29/2019

I was impressed with the whole process..the crew that came to install was great they we're fast and efficient and did a great job of cleaning everything up and they helped move some furniture around .. I had one broken window from shipping they installed and they iimediatly started the process for a new one

Randy Paulson Avatar
Randy Paulson
1/29/2019

The doors were not square, had open-close issues and air gaps. Homefix Custom Remodelling knew exactly what to do, had the right tools and expertise, and was professional and courteous in his communications and face-to-face dealings. The work was fully priced but fair. I wouldn't hesitate to recommend them to friends and neighbours.

Jennifer Gabbie Avatar
Jennifer Gabbie
1/29/2019

Great service! A representative came to our door to ask if we wanted to get an estimate. He happened to be starting the process to look for a place to get new windows, so we said yes and decided to go ahead and hear about roofing and siding that we knew we would need soon as well. The quote representative came to our house and was very nice. The speal took a longer than we expected but we decided to go with them. They have great products and a warranty that you can not beat anywhere. The guy was super up front and didn’t sugar coat anything. We loved that he showed us the comparison to other local companies and their cost. We decided to get all three things done with them. We had our roof done first and they came at 7am and were done by the time we came home. The roof looks amazing and still does.We got our windows next and the crew was so nice, I was home with my newborn and they were worried about the noise level and her comfort. They did a great job and showed me how to use them and made sure that I looked around the whole house and was happy. We even had a little issue with a window that was special that we were changing and they were great about getting it correct very quickly.Lastly we got our siding. This is the crew we were less happy with. We had some special requests and the crew had no idea about any of it, but to be fair they asked and did the extras no problem. I think the siding high ups and the crews just need some better communication. We did have an issue where they put the shutters back up when we did not want them back up and they did not clean up around the house very well. We called our rep and complained and they sent out someone within the week to take down the shutters and replace the siding from those places and do a thourough walk around the property. And the siding looks great. Overall, we were very happy with the whole process. They were great at listening to us and very responsive when we said something was not done right and fixed it right away. I would just be very clear in your contract if you get siding and be there when the crew is there to make sure, especially if you are doing anything different than a straight redo.Would totally recommend to anyone.

Meghan Yost Avatar
Meghan Yost
1/29/2019

I just wanted to let you know, how pleased we are with our windows, the installers, and customer service. the job was finished very quickly. All of the people who came were polite, clean, and easy to have in your home. We are 100% satisfied and would not mind telling prospective customers that we would recommend HCR.

pat conrad Avatar
pat conrad
1/29/2019

The absolute best customer services

Shani Bee Avatar
Shani Bee
1/29/2019

Project completed exactly as sold. Quick too. Very pleased!

Jim Harrah Avatar
Jim Harrah
1/29/2019

They were very professional. I would recommend them to anybody having any roof work done. My whole roof was replaced in two days. Great company from the beginning to the end of the project.

Alex Grey Avatar
Alex Grey
1/29/2019

After contacting a number of window and door contractors for quotes we decided to go with Homefix Custom Remodeling. They did an outstanding job. We had all of our patio doors, windows and front door replaced. They went above and beyond to take care of my mom. They made sure the job was completed on time and 100% complete. If I could give more stars I would.

Scott Perez Avatar
Scott Perez
1/29/2019

The manager worked diligently with me and helped me get affordable rates in order to get the job done. The workers and service were great and the administration.

Jennifer Ogunde Avatar
Jennifer Ogunde
1/29/2019

We recently had the siding on our home in Columbia, MD replaced by Homefix. I believe we received a good price for very good quality siding product. The team that performed the work were very diligent in their work and did a great job over 3-4 days. They did a good job of cleaning up afterward as well. In general, we're very pleased with the results.

rick hatfield Avatar
rick hatfield
1/29/2019

Workers were professional and knowledgeable concerning their area of expertise...would definitely recommend them again for gutter issues and pricing was reasonable.

GJ H Avatar
GJ H
1/29/2019

He went above and beyond to get us on his schedule, and the work that his company provides is second to none. We needed a lot of work: major tear off, all new plywood, fascia repair, rain gutters...you get the idea. Home fix Custom Remodelling did it all! We wouldn't hesitate to recommend them to anyone in need of a roofer!

Lauren Dan Avatar
Lauren Dan
1/29/2019

So far we've had a great experience. We met with a sales rep (Paul S.) and got a great deal on really good custom windows. We made an appointment for the windows to be measured accurately for our order. They showed up on time and answered all my questions. I've had nothing but a smooth and great experience so far. Update: the windows were installed in a day and what a difference. The quality of the windows are great. I do recommend using HCR. I know there's some negative reviews here but my experience was great start to finish.

Diana Woodall Avatar
Diana Woodall
1/29/2019

They showed up on time, introduce themselves in a professional manner, and explained the problem to me in detail. They were able to resolve the issue with my roof the same day. I feel so grateful to have such an honest and dependable business servicing the Homefix Custom Remodeling.

Sean Jones Avatar
Sean Jones
1/29/2019

Company communicated very well throughout the entire process. They did a fantastic job and great quality windows and doors were installed. Would recommend to everyone, great experience and will be using them for future projects.

Brandon Arena Avatar
Brandon Arena
1/27/2019

From the first visit through installation of my roof they communicated throughout. The installers showed up a little late but worked very hard, finished my roof in a single day and did a great job and everything went smooth from start to finish.

Stephen Donner Avatar
Stephen Donner
1/27/2019

I am really pleased with the final result. He walked all over the roof to check everything and told us, other than the one spot that leaked, our roof should last us 10 years. I love hear that because I didn't want a new roof or to be lied to for more business. The job was done in about a week and we didn't even have to be home. And compared to other estimates, Tadlock was very reasonable.

Edward T. Avatar
Edward T.
1/25/2019

We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep. gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been trained by HCR and were not day-laborers or sub-contractors. They returned early the next morning and completed their work in a couple hours. No unpleasant surprises here! The price below includes guttering and fascia. Financing is available.

Karen M. Avatar
Karen M.
1/25/2019

Recently my roof suffered some minor damage, mostly missing shingles. I called Homefix Custom Remodeling and they responded promptly. They are obviously reliable but also efficient, professional, reasonably priced, and above all very friendly. Thank you for a job well done! I will not hesitate to r...

Rajat Landers Avatar
Rajat Landers
1/23/2019

Excellent Service I recently got my roof replaced and HCR made my experience easy and wonderful from the beginning in receiving my free estimate to the end in seeing my brand new roof. I highly recommend HCR and will be using them for future projects.

Sharon S. Avatar
Sharon S.
1/22/2019

The price is reasonable! I highly recommend them! Homefix did a very thorough assessment of my issues, worked with me on a high quality but affordable resolution and then did everything they said they were going to do over the next 3 days. Great crew and great results. I'll be using them for all of my future jobs.

Donald C. Avatar
Donald C.
1/21/2019

The owner was courteous, friendly, professional and knowledgeable. The work of replacing my roof was fast and efficient. The work crew was professional and very good. They provided information and were very careful with my home and surrounding yard. They left my property clean!!! Follow up by the owner was meticulous and he went beyond the expected, helping me with things I could not do after the fact. I highly recommend this company if you need work done.

pamella gordon Avatar
pamella gordon
1/17/2019

They're outstanding! I'm very happy with the quality and look of the windows. And my experience working with Homefix was excellent. They were extremely helpful when I was selecting options and was very reliable and responsive throughout the process.

Macky L. Avatar
Macky L.
1/15/2019

Great hardworking guys! The best deal all the way around, including quality, price, durability, looks, timing and guaranty. All the windows came out beautiful, I'm a very picky buyer and they took care of all the details I asked in a very professional and reliable way. I highly recommend Homefix Custom Remodeling.

David N. Avatar
David N.
1/09/2019

We got 7 of our windows done today and they look awesome! They were super fast as well which is another plus. Showed up right on time and were very friendly. I'd highly recommend them! The price is great as well! What more could you ask for

Jennifer Gabbie Avatar
Jennifer Gabbie
1/07/2019

They made sure to explain everything they werw doing! Homefix Custom Remodelling were great! We were especially impressed with how quickly they responded when it started to rain (unexpectedly) over the weekend - they rushed to our home and covered our roof with a tarp right away - all on their own, without a call from us. Very happy with the end results. We would definitely work with them again!

Brian M. Avatar
Brian M.
1/03/2019

Wow! I will only go toHomefix Custom Remodeling for all things above from now on. They really put time into doing the job right. The knowledge and diligence put into doing a good job is more than worth it. Highly recommended!

Macky L Avatar
Macky L
1/03/2019

We had a window break during some of the worst air quality days ever and needed it fixed stat. They had our window replaced in 24 hours and his pricing was better than anywhere else I called. Fast and cheap and high quality... I high recommend these guys and would use them again in a heartbeat!

Louis Noel Avatar
Louis Noel
12/29/2018

They were timely, the other manager I interacted with was also great, and everyone just had good vibes. Workers seemed happy too. They did a great job, left my place clean and the roof looks solid with two new skylights. Highly recommend their services.

Anna Levskay Avatar
Anna Levskay
12/29/2018

I had them replace some wood-rotted siding, replace window trim, and replace 7 windows, among some smaller projects. It was great to see them install the new windows correctly by flush mounting them (rather than installing them in old window frames), installing drip caps, caulk correctly, etc. I recommend Homefix Custom Remodeling without hesitation for any siding or window replacement.

Isabella Taylor Avatar
Isabella Taylor
12/29/2018

Homefix Custom Remodeling replaced the windows on our historic Edwardian home. They were able to answer all of our questions re: the coding and permitting process. His quote was extremely competitive and his crew was very professional. The windows look great!

Larry Turner Avatar
Larry Turner
12/29/2018

We just had all of our windows replaced by Homefix Custom Remodeling. Everyone we talked to was so helpful and friendly. We were working with a city grant program and had to have some extra paperwork completed, but that didn't phase them. They were more willing to do the extra work. The installers were great. We would recommend them to anyone.

rebeca dolton Avatar
rebeca dolton
12/29/2018

He even took the time to help me troubleshoot & find a creative & very affordable DIY solution to hold me over until I decided to fully commit to the renovation. The impression I got from this experience is that They knows their stuff & takes pride in his work & knowledge. On the day of, the work wa...

Philip Gatee Avatar
Philip Gatee
12/28/2018

Thanks a million times for the quick response, quality installation, and professional communications from start to finish. It made my worries fade away. I am very grateful.

J. Tuszynski Avatar
J. Tuszynski
12/27/2018

Professional from start to finish. Excellent communications and quick responses! Really care about costumer service and all matters of roof installation.

Jody T. Avatar
Jody T.
12/27/2018

They are Excellent! They carry most of the major quality brands and have good relationships with their manufacturers. Their one-on-one, no pressure approach to finding the best solutions have been extremely helpful and have created excellent outcomes. I can strongly recommend them to anybody.

Chris S. Avatar
Chris S.
12/26/2018

Excellent! They have highly professional, thorough, thoughtful, and personable representatives that explained everything in great detail. They’re easy to work with — great communication and very responsive. We never once felt pressured or pushed into the sale. Our project was a little higher cost than originally anticipated, but you are paying for the quality of product, work performed, and guarantee that it was done right the first time. They made financing easy as well. We will definitely recommend to anyone and look forward to working with them in the future.

Cole B. Avatar
Cole B.
12/24/2018

Overpriced and Unprofessional I also tried to post 1 star review and it didn't publish. I will try to post the same review with 5 stars.
Contacted them for a roof quote and set a face to face meeting. The salesman was fine but I immediately got a few red flags. The first one was the fact that the salesman did not actually ever set foot on my roof. All the measurements were done with a satellite view on his iPad so not only were they not accurate, he had no idea what condition any of the flashing was in or even bothered to ask what was under the roof (we have an older home with 1x6 instead of plywood). The second red flag was the quoted price which was just over $34,000. The next highest quote I received from another GAF certified roofer was $18,000 less at $16,000 (we ended up paying $13,300 from our chosen company). Moral of the story is never ever get less than 3 estimates. In fact I wouldn’t even waste my time calling this company on anything else.

Jared F. Avatar
Jared F.
12/22/2018

Smart Company I can only leave a 5 star review for some reason?
If you are smart, DO NOT USE
This company needs major work in several areas of operation. I had pieces of siding start falling off not even a year after install. I put in a claim in late August and was told a repairman would be out, and that he would call before he showed up. Instead, he showed up when I was not home, without calling first, and therefore could not do any work. I was told he would call back, but he never did. I had to go out of town for work and my wedding, and revisited the issue in mid-October because more pieces were coming off. I was scheduled for repair on October 25th. Again, the repairman never showed and I never received a call from HCR. I called them that afternoon and was told I had been bumped to October 30th. They couldn’t tell me why and said it “might have been an error” on their part.

The repairman was supposed to be here between 9 and 11 this morning. At 11:35, I called HCR because he had not shown up. I was told he had been held up on another job and was on his way. At 12:35, I AGAIN called HCR because he STILL had not arrived. No one from the service department could be reached, so they sent out a mass email about the issue. I received a call shortly after that the repairman would be here between 2:45 and 3:30 in the afternoon. I was shocked when he arrived early.

Why did I, the customer, have to repeatedly call HCR to get updates and alert them that THEIR repairman wasn’t here? Why was I never called and told he wouldn’t be on time? Why did I take a day off work just to wait around? Why was I bumped to a later date and never informed? Why was I told the repairman was on the way when he absolutely wasn’t? Why was I told “thank you” and “have a nice day” on every phone call instead of “we apologize and we will work to ensure this never happens again”?

I hope after today’s repair, I never have to deal with HCR again. HCR = Huge Clown Rodeo

Tyler B. Avatar
Tyler B.
12/22/2018

They are unreal and it's not just another contractor, it's an Home fix Custom Remodelling experience. My roof is top notch and my contractor matches in every way. I have not had any disappointments with this company, they were perfect at every stage.

Garry Ken Avatar
Garry Ken
12/21/2018

Estimated the job. Showed dedication to doing a good job. Set a time that agreed with our busy schedule.

Ed V. Avatar
Ed V.
12/21/2018

Beautyful work done! He was also very patient and checked with me multiple times while I was exploring options out there. The technicians were also skillful and efficient, replaced 18 windows and 2 storm doors in a single day. Will definately recommend them to anyone.

Dave G. Avatar
Dave G.
12/19/2018

He gave us more than a fair price to replace all the windows plus 2 doors in our home and we're very happy with results. The finished product looks better than we had imagined and we will definitely recommend them to anyone we know who needs this work done. Thanks!

Luis C Avatar
Luis C
12/19/2018

What a fun bunch I can’t speak to the quality of their work, but their tactics for getting business are dishonest and rude. They rang my doorbell at 8pm, when my front lights were all off. A younger man came to my door first and I have doorbell camera footage of him using a flashlight to read my no soliciting sign and walk away. Minutes later an older man (Josh) approached, rang the doorbell, and knocked while the young man stood behind him. He gave me my neighbors names saying that he was “doing some work for them this week”. Despite being told he had just woken my baby and that we do not do business after dark, and after being told that we were very close with our neighbors and would get information from them if needed

Frankie C. Avatar
Frankie C.
12/18/2018

A Great Product I used Homefix Custom Remodeling in Newport News. They came out to put on a new roof. The price was a little high. $28000 for a house only 1800 sq/ft but they worked quickly and efficiently. I have used them before for windows. They replaced 5 windows for only $5700. I went to a box store to compare and saw much cheaper windows but they looked cheap. You definitely get what you pay for. In the future I would definitely use Homefix for other projects.

Ron F. Avatar
Ron F.
12/18/2018

They even painted everything to match, whereas other companies said they would only apply primer. I highly recommend Homefix Custom Remodeling! Very friendly, great service, great communication, excellent prices...really a pleasure to deal with.

Nigel Brown Avatar
Nigel Brown
12/13/2018

Everything Turned Out Great! Homefix Custom Remodeling Vienna is a company we just tried out for the first time. They came out to replace all of our windows. Everything turned out great! So far, so good. It was very easy to get an appointment and their work was completed in a timely and efficient manner according to schedule. They explained the process very well. I would definitely recommend using Homefix Custom Remodeling Vienna.

Michael B. Avatar
Michael B.
12/13/2018

Great company & beautiful work. They were speedy, professional and a pleasure to work with. We have had numerous neighbors comment on how good the house looks and even gave his number to a couple of them that were looking for similar work. Homefix Custom Remodeling will be our first contact when we add an addition or do any other work!

Philip G. Avatar
Philip G.
12/11/2018

They communicated well explaining the cost and timeline with me and were very clear about dates. I wish there were more contractors that worked like this! I am so pleased with the work and they gave me a fantastic price too. I plan to have a few more windows replaced and will definately. work with ...

Isabella Taylor Avatar
Isabella Taylor
12/07/2018

Excelent company go with them! Every time it rained it got worse and worse. The previous owner had patched it and painted it to look nice, but did not use the correct wood. Homefix Custom Remodeling removed all the old rotting, wood, replaced and painted it. It looks great and the workers did an excellent job cleaning up all the old wood that was removed. Now the house is protected from varmints and the elements. Would definitely use them again!

Henry J. Avatar
Henry J.
12/05/2018

Glad to get it done! Homefix Custom Remodeling replaced my entire roof. They stripped off the old roof, closed off the old box vents and installed new architectural shingles with a roof vent. They were eager to schedule the job and the materials arrived very quickly. The whole job was done in one day from beginning to end. They cleaned up behind themselves and the new roof looks great. The installers were professional and didn't do any damage to my existing gutters. The shingles are a little darker than I had originally desired, but the salesperson convinced me that the dark color would be a good choice and he was right. I like it after all!

Larry B. Avatar
Larry B.
12/04/2018

Homefix Custom Remodeling did an excellent job replacing the very large living room window at the front of my house. They were very professional, quick to respond and a nice guy to deal with. Highly recommend him for any window job.

Larry Turner Avatar
Larry Turner
12/03/2018

Communication was poor and price was pretty high. Also a bit of a high pressure sale as they expect you to sign with them when they give their estimate or you will end up paying a lot more. They do negotiate but we brought the down 33% and still probably paid too much. Then the crew showed up with no instructions and would have messed up the job if I wasn't home to stop them. I doubt I would consider them for any future work. Wish Home Advisor had better reviews on what to expect!

Brian K. Avatar
Brian K.
12/01/2018

GREAT JOB! They gave me the quickest quote Ive ever received (literally 15 minutes after I left a message). Really wonderful to deal with. Very professional, honest and friendly. Thank you. Good contractors are hard to find!

Henry Clark Avatar
Henry Clark
11/29/2018

I had HCR do my upper floor windows two years ago and they proved to be very good windows. They still look like new. a few months ago we had HCR do our lower windows and two sliding glass doors. We now have all matching vinyl windows. These are great windows and doors. I would highly recommend. Thanks Chris D.

Andrew Hopkins Avatar
Andrew Hopkins
11/29/2018

I asked how much I owed him for his time to come out, his reply was "No Problem, just remember me if you have any other problems in the future" I would suggest him to my friends & colleague!

melinda bendorff Avatar
melinda bendorff
11/29/2018

The team handling the gutters did an A+ job as well. Now when we get home we are so excited to walk around & admire their work... feels like a brand new house! Highly recommend them.

Levy Lott Avatar
Levy Lott
11/29/2018

Their entire crew was very professional and worked like clockwork. No mess, no damage to plants or trees, and everything was cleaned up before they left so you never knew they were there. Do not waste your time with other roofers, go with the best.

Sara Holt Avatar
Sara Holt
11/29/2018

The windows took significantly longer to arrive than many other companies' windows, but came within the timeframe I was given from the start. One window arrived with the wrong grid pattern, but they replaced the glass with no issues. We put in 14 windows and I love them all! Highly recommend them in future for any kind of window or gutter service.

Laura Nerd Avatar
Laura Nerd
11/29/2018

Michael Anthony you rock!!! My new roof looks fabulous, thank you. Michael was upfront and answered some tough questions with finesse. He delivered what he promised and gave me an offer I could not refuse. I was excited that the crew arrived about 15 minutes early. They were pleasant and professional and completed the job sooner than I thought. HCR provides the customer first Experience!

Kim Aikens Avatar
Kim Aikens
11/29/2018

There employees show up on time, start exactly on time, take lunch on time, are back to work on the minute and pick up and end on time as well. They work very well together and work fast. I will recommend this company to everyone and anyone needing roof work!

David Poll Avatar
David Poll
11/29/2018

We will continue to use them! I was really tired of paying ridiculous energy bills all year long. My house was very inefficient. Now, my home stays cool and I will begin reaping the benefits of the solar panels. Wished I would have done this years ago. Homefix Custom Remodeling are terrific.

Robin M. Avatar
Robin M.
11/29/2018

Very professional, prompt and knowledgeable. No pressure sales approach, which I found refreshing!

Mary Hagood Avatar
Mary Hagood
11/29/2018

They did a fantastic job moving fast and efficiently, my home looks amazing. They were very easy to work with and communicated every aspect of my job in ful detail with me leaving this a very easy going stress free remodel. I will be contacting Homefix Custom Remodeling again for future projects!

Owen Poole Avatar
Owen Poole
11/29/2018

The window installers were fast and efficient. They demoed the existing window, installed the new 15' x 5' double pane window and hauled all the debris away in two days. I would recommend them to anyone I know how needs window replacements:-)

Edward Thomas Avatar
Edward Thomas
11/29/2018

Great service and windows quality! Extremely timely and through with their work- came on time, installed quickly and cleaned everything after the installation.The price is great too 🙂

Kevin Hill Avatar
Kevin Hill
11/29/2018

They were speedy, professional and a pleasure to work with. We have had numerous neighbors comment on how good the house looks and even gave his number to a couple of them that were looking for similar work. Highly recommend!

Reese B Avatar
Reese B
11/29/2018

They came as scheduled for installation. They went over maintenance and care of the window film.Great service and great product. I would highly recommend Homefix Custom Remodeling for large or small projects!

ariella garcia Avatar
ariella garcia
11/29/2018

This was extremely convenient for our busy schedule. We wanted to write this review to thank Homefix Custom Remodeling for such a beautyful work & smooth business transaction from A to Z. Five stars well deserved!

Susan c Avatar
Susan c
11/29/2018

The entire process from initial phone call to installation took 9 days. Thats it, 9 days! My husband and I are very happy with the service we received, thank you Homefix Custom Remodeling!

Alexandra Vidal Avatar
Alexandra Vidal
11/29/2018

Fantastic, quick, professional. Homefix came right over, gave a fair estimate, and had our roof replaced so efficiently I wasn't even sure if they had come and gone. I'd happily recommend them.

Kyle R. Avatar
Kyle R.
11/29/2018

Excellent job all the way way around! They did an outstanding job all the way around. I had them replace a front door and storm door. They removed the old one and removed all the trash. Everything got carried away and cleaned up. You can't even tell they were here except for the new front door! The insulation is excellent. I am very happy with this project and would highly recommend Homefix Custom Remodeling to others. I've had other companies do unsatisfactory work on my home but Custom Remodeling was excellent!

Thomas A. Avatar
Thomas A.
11/28/2018

Detailed work done! They focus on details. When they come to install windows, they always arrive on time, cover the furnitures and working area, clean and vacuum before they leave. They also provide responsible customer service.

Eddie S. Avatar
Eddie S.
11/23/2018

Great service and professional workmanship. On time and kept my wife informed about what they needed to do to get the job done. Would refer them to freinds and will use them in the future.

Henry Clark Avatar
Henry Clark
11/21/2018

Fantastic team work, great company! They finished in about 5 hours and cleaned up everything. My doors look awesome and I would recommend Homefix Custom Remodeling to anyone. You won't find better quality or price anywhere.

Eric H. Avatar
Eric H.
11/19/2018

He was very responsive and the cheapest of all the quotes I received. He replaced 14 windows for me, some were very large windows. The windows were of great quality (Milguard), they arrived on time and installation was prompt. I would recommend this company to everyone inneed if their service!

melinda bendorff Avatar
melinda bendorff
11/16/2018

Just got our new windows done, and I couldn't be happier. True, we had some install issues because of the weather and such, but our account consultant Chris D***** couldn't have been more on the ball! He was responsive, resilient, and never left us hanging. That's some great service! The windows themselves are a wonderful product! Our house was built in 1974, and the windows we had were the originals. The difference between our old, drafty, not insulated windows and our new ones is night and day! Our new windows look terrific, and the noise reduction is notable, which is critical for someone like me who works nights.

Irene K Avatar
Irene K
11/15/2018

Amazing outcome! They communicated well explaining the cost and timeline with me and were very clear about dates. I wish there were more contractors that worked like this! I am so pleased with the work and .... they gave me a fantastic price too. Will definately recommend them to anyone in need of their service!

David S. Avatar
David S.
11/14/2018

They focus on details. When they come to install windows, they always arrive on time, cover the furnitures and working area, clean and vacuum before they leave. Highly recommeded!

Isabel Grant Avatar
Isabel Grant
11/13/2018

So easy to work with! They came out, initially, and did a great job of explaining the benefits and helped us to pick the proper tints.
Appreciation for the whole team!

Brian G. Avatar
Brian G.
11/12/2018

After completing the job quickly, they explained what I could expect, the do's and don'ts and how to care for the windows. Overall, the kind of job you hope for and rarely get these days.

Mathiew G Avatar
Mathiew G
11/12/2018

Good Work, But Needs to Improve Communication Homefix Custom Remodeling did a good job on the work itself. They replaced the windows and also worked on the roof and siding. The work they did was okay. They came in and got the work done. They also had to work around the weather and was accommodating of that. However, after the work was completed, there was a lack of communication. There were a few things that needed to be fixed and they didn't follow up as soon as they had promised me. Then, there was also an issue with the payments. It took them a while to set that up and nobody followed up with me to let me know when the payment was starting or where to send it. So the first contact I have with them is that I'm delinquent.

Paul G. Avatar
Paul G.
11/09/2018

They did an amazing job! They finished in about 5 hours and cleaned up everything. My doors look awesome and I would recommend Homefix Custom Remodeling to anyone. You won't find better quality or price anywhere.

Eric R. Avatar
Eric R.
11/08/2018

The windows were installed and we couldn't be happier. Homefix Custom Remodeling were timely, professional and their work is excellent. Not a single complaint. We would work with them in a heartbeat!

Ashley Wells Avatar
Ashley Wells
11/08/2018

Very professional

John E. Avatar
John E.
11/07/2018

Amazing work! They were very nice to deal with, the price was on par with other estimates, and we have a beautiful and well-installed new shower door now. Highly recommended!

Reed B. Avatar
Reed B.
11/07/2018

He kindly protect our floor and carpet with cover. I thought it will take at least a day, and I am happy that all windows were installed within 3 hours. The wall and the window trims get scratched. I have to re-touch the trims and re-paint the walls. During the whole process, the owner kept constant...

Levy Lott Avatar
Levy Lott
11/06/2018

The window replacement process and installation was great.

Jo-anne Q. Avatar
Jo-anne Q.
11/05/2018

Expensive but it needed to get done. The crew is wonderful that installed the gutters. I didn�t know they were coming because nobody called me and told me which is important and that�s why customer service was not the best.

Nancy W. Avatar
Nancy W.
11/02/2018

Great quality, price, and service! I was very satisfied with the quality of their work, and the windows have held up through both the wet winter months and the cold foggy months as well. I'd recommend their work to anyone looking for a solid window replacement.

James F. Avatar
James F.
11/01/2018

They are knowledgeable and responsive, and I was especially impressed with the attention to careful detail during installation. I highly recommend!

Mark F Avatar
Mark F
11/01/2018

Seems like a fine company but will know more after installation

Gerald L. Avatar
Gerald L.
10/31/2018

The windows were removed one at a time and replaced. No mess in house or yard. No pieces of glass or metal anywhere. The windows fit perfectly and the the workmanship is flawless. I cannot recommend this company enough. We are so pleased!

Laura N Avatar
Laura N
10/31/2018

Well Trained and Efficient Homefix Custom Remodeling Vienna hs replaced two roofs for us. Pretty much any time I called back with any kind of issue they came and took care of it promptly. The price was high, but I thought the value was good for my dollar. Their work crew was very well trained and efficient.

Michael A. Avatar
Michael A.
10/31/2018

Highly Recommend to everyone! watched the quality of work that his crew did and it was truly better that others crews I have seen in the past. They pays more attention to detail. Give them a chance to quote you, I guarantee you cant beat their price and quality.

William p. Avatar
William p.
10/30/2018

He gave me a quote which included more work he was going to complete than any other company. Work was complete on the day he guaranteed. Everything he promised was completed. Exceptional work. I would recommend them to my friends & family for sure!

Ton P Avatar
Ton P
10/30/2018

The guys that did the roof work did an excellent job and went above and beyond in the quality of their work. They also emailed me photos of the completed work. I am very satisfied with Homefix Custom Remodeling, would use them again and would recommend them to anybody that needs work done.

Sharon Cole Avatar
Sharon Cole
10/29/2018

Got a great deal redoing my roof. Homefix Remodeling did a quick and clean job. Couldn't have asked for more! I will recommend Them to friends and family & also advice you all to give them a try!

Rosa Pollard Avatar
Rosa Pollard
10/29/2018

Excellent. Mike MacCormack made a suitable offer as part of a standard bidding procedure of minimum 3 responsive bids (criteria: quality and price). The HCR team did an excellent job installing the PMVIA door. I watched them doing the job, and they were very professional and courteous.

John Vanderpoorten Schwartz Avatar
John Vanderpoorten Schwartz
10/29/2018

They were speedy, professional and a pleasure to work with. We have had numerous neighbors comment on how good the house looks and even gave his number to a couple of them that were looking for similar work. We highly recommend them to anyone!

Daniel Smith Avatar
Daniel Smith
10/29/2018

Excellent work, very professional builders. Final result looks outstanding, everything was cleaned up after the project was finished on time. Would definately recommend them!

Adam Jones Avatar
Adam Jones
10/29/2018

From start to finish the process was positive. The timeline from signing to completion was just as they said. James Taylor made a great introduction and he stayed in contact through the whole process making sure things were going as expected. He's remained available for questions after the install as well. Carlos and his install team were very professional - installation was fast and they cleaned up after themselves. We're excited about the X5 windows and have definitely noticed a difference in the climate and comfort of the house.

Nathaniel Scott Avatar
Nathaniel Scott
10/29/2018

They were responsible on time and their installations are impeccable. The windows were installed perfectly and their communications and service was excellent as well. I highly recommend them.

Anthony Poll Avatar
Anthony Poll
10/29/2018

A fabulous, friendly and professional job done by the crew at Homefix Custom Remodeling. The work exceeded my expectations. The clean up afterward was amazing.

Jeremy Flint Avatar
Jeremy Flint
10/29/2018

Amazing job on installing my windows everything came out perfect! Awesome job on my cabinets too!! Can't beat the prices especially for the quality!

Emily John Avatar
Emily John
10/29/2018

Homefix Custom Remodeling was prompt on time, polite and very informative! They got to work right away and fixed three issues we had been dealing with for quite some time, and all for a reasonable price, would highly recommend!

Marisa jefferso Avatar
Marisa jefferso
10/29/2018

They were able to send a second crew out and finish the repair. Our PM was receptive to our concerns and actively helped us make sure we were satisfied with the work. Highly recommend Homefix Custom Remodeling!

Roberta mindelsin Avatar
Roberta mindelsin
10/29/2018

A+ rating from the BBB

Jason Jurkowski Avatar
Jason Jurkowski
10/29/2018

Very professional and thorough job with competitive pricing. Homefix Custom Remodeling team removed our 25 year old roof in one day. Then installed a brand new roof in 1.5 days. Highly recommended.

Harper P Avatar
Harper P
10/29/2018

From beginning to end the work was professional, the team was careful and the workmanship was top-notch. I recommend Homefix Custom Remodeling without hesitation for any siding or window replacement.

Frank Dzouza Avatar
Frank Dzouza
10/29/2018

His entire team was courteous upon arrival, and once the window came in, they were in and out within 2 hours with a beautiful job well done.

Erin Powers Avatar
Erin Powers
10/29/2018

The installation was on time, quick, and very professional. I could not recommend HCR more highly -- the quality, price, and service were exceptional and the people very friendly and professional. I would hire them again any time!

Chris Mokes Avatar
Chris Mokes
10/29/2018

They did a solid job. I would recommend them. Looks good on the roof, no leaks, and all employee interactions were solid. We are quite happy with our solar installation, and recommend Homefix Custom Remodeling to anyone else who wants to do this.

Mike Callie Avatar
Mike Callie
10/29/2018

I had these guys do a couple of window replacements for me, and I'm super happy! From quoting to completion they were really nice & gentle, gave a great price, communicated as needed, and did great work!

Chris dell Avatar
Chris dell
10/29/2018

Excellent job, quick, professional installation. The soundproof windows have made a huge difference. Great company. Would definitely recommend!

Chris Samuel Avatar
Chris Samuel
10/29/2018

Everything was installed in a timely matter. The guys cleaned up after themselves. The new gutters look fantastic and really are seamless. And he also reminded me that come with a 5 year warranty (5 YEARS!!!). I would not hesitate to do business with these folks. I highly recommend Homefix remodeling to everyone!

Edward Thomas Avatar
Edward Thomas
10/29/2018

Very friendly and perfect on-time service. The Guys were very professional and got the window changed very quickly and it was a job well done. At no point of time was he misleading or scamming. Highly recommend Homefix Custom Remodeling!

Sophia 62528 Avatar
Sophia 62528
10/29/2018

They have all been knowledgeable, helpful, professional, patient & kind. So if you're looking for a roofer you can have confidence in, call Homefix Custom Remodeling. They're who I'm calling next time I need a roof! Thanks guys!

Patrick Nettles Avatar
Patrick Nettles
10/29/2018

Great customer service and everyone was very friendly. Installation crew were very professional and courteous. Work was done on time as promised and everything was left cleaned.

Jose R Gonzalez Avatar
Jose R Gonzalez
10/29/2018

They came and gave very reasonable prices for repairs and replacement. Then showed up and did the repairs within the week! Super nice guy, great work.

Daniel Poll Avatar
Daniel Poll
10/29/2018

They did a high quality job! The install went smoothly...the workers were professional, courteous and cleaned up after themselves.
If I need windows replaced in the future...I wouldn't hesitate to call Homefix Custom Remodeling.

Paul P. Avatar
Paul P.
10/25/2018

Got my brownstone decade old window pane replaced by this company. Super responsive, excellent service and very reasonable price. Price and service beat all other companies I spoke with previously

Carly E Avatar
Carly E
10/25/2018

They did a great job, the home looks great and they did it in a timely fashion and cleaned up all debris afterward.

Craig M. Avatar
Craig M.
10/24/2018

The communication throughout the project was quick, easy, and professional. Everyone we have been in contact with, including the personnel installing the windows, has been very helpful and knowledgeable.

Alex Callie Avatar
Alex Callie
10/24/2018

From start to finish the process was positive. James Taylor made a great introduction and he stayed in contact through the whole process making sure things were going as expected. He's remained available for questions after the install as well. Carlos and his install team were very professional - installation was fast and they cleaned up after themselves. We're excited about the X5 windows and have definitely noticed a difference in the climate and comfort of the house.

Nathaniel S. Avatar
Nathaniel S.
10/23/2018

HCR Met All Expectations From start to finish the process was positive. James Taylor made a great introduction and he stayed in contact through the whole process making sure things were going as expected. He's remained available for questions after the install as well. Carlos and his install team were very professional - installation was fast and they cleaned up after themselves. We're excited about the X5 windows and have definitely noticed a difference in the climate and comfort of the house.

Nathaniel S. Avatar
Nathaniel S.
10/23/2018

Highly recommend Chris D***** from Homefix Custom Remodeling (HCR) if considering home renovations. After six months of research, and receiving several quotes for improvement in the Alexandria, VA area, I confidently selected Chris and HCR because of Chris' customer service, HCR's Better Business Bureau's rating of A+, and the products available. Additionally, the installation teams were outstanding, which involved one installation team for widows and a patio door and a different installation team for siding. The installation teams left the installation areas clean as well as thoroughly explained the new products and ensured there were no questions. Although there was one small glitch involving a window insert/sash, the entire operations team and Chris D***** immediately sought resolution on the items in an extraordinarily attentive way. In fact, I plan to contact Chris D***** and HCR with more home improvements in 2019.

Gina P Avatar
Gina P
10/23/2018

HCR really understands the words "Customer Service ". First person I spoke with was Jenny and right from the start I felt like I was working with the right company. She treated me the way I felt she would have wanted to be treated if our roles had been reversed. The Golden Rule. Her Manager Miguel was equally respectful of me and my needs and worked with me to provide the best deal he could. Installers were on time, efficient and answered all my questions. It was obvious they knew what they were doing. I would HIGHLY recommend this company. I may go to them for my roofing job in the Spring as well.

Lorna W. Avatar
Lorna W.
10/22/2018

Amazing company! I needed two shower guards installed as part of a renovation project, and Homefix Custom Remodeling responded very promptly to my request for a quote. The price was very competitive. Vitaliy came to measure several days later, and in about a week they were ready to install.

Cane M. Avatar
Cane M.
10/22/2018

Amazing service, they work with you and your schedule. Excellent job and the owner is very nice, I renovated my bathroom and they came very quickly.

Cole M Avatar
Cole M
10/22/2018

I called Homefix Custom Remodeling to get a quote do my windows. The sales person Micheael Anthony come the same day on time. He is very professional and patient person, i had great experience with them. He answered all my questions and gave me a detail information with all the options i have. He is wonderful and stayed within my budget. Very happy with this company. I can't wait to get my Windows soon. HCR is a great company to work with and I highly recommend them.

Merikokeb Wondfrash Avatar
Merikokeb Wondfrash
10/22/2018

First class !!! You guys are the absolute BEST! You gave me a great price, started the job way before the scheduled start date. Kept me informed of any issues during the roof repair, and gave me sound advice and recommendations. I highly recommend Homefix Custom Remodeling to everyone!

Brian L. Avatar
Brian L.
10/18/2018

It was easy to get an appointment. The estimate process was smooth. The gutter cleaning work I needed was done easily and expertly and affordably. I highly recommend.

Christina Soans Avatar
Christina Soans
10/17/2018

Satisfied Job done! Very responsive and professional - knowledge of Homefix Custom Remodeling discount programs made even a larger system reasonably affordable. I would highly recommend Homefix Custom Remodeling.

Kiwi C. Avatar
Kiwi C.
10/16/2018

Very responsive and professional - knowledge of Homefix Custom Remodeling discount programs made even a larger system reasonably affordable. I would highly recommend Homefix Custom Remodeling.

David C Avatar
David C
10/16/2018

The thing that impresses me is the service, professionalism and straight-up honesty from these guys. I sincerely hope that we don't need them again, but if we do, I won't hesitate to call Homefix Custom Remodeling.

Kali John Avatar
Kali John
10/15/2018

The customer service I received was amazing and they offered an amazing product at an outstanding price. I�d recommend this company to anyone.

Christopher T. Avatar
Christopher T.
10/14/2018

Excellent Work! An Easy and Organized Process! Homefix Custom Remodeling definitely did a really excellent job when I hired them to replace my roof, for me. They were professional and polite and the whole process was well organized. Everything happened perfectly on schedule, and the roof looks great, now. I'm very pleased with their work and very glad to have hired them, definitely. I appreciated how orderly and professional everything was, working with them, and I'd be happy to recommend them to others looking to get work done on their homes. Thank you, HCR! Well done!

Mike F. Avatar
Mike F.
10/12/2018

Am loving the job done by them! I'm ridiculously happy with my windows as they keep my bedrooms warm and quiet. Even my cats have planted themselves upstairs with my Windows. I Highly recommend Homefix Custom Remodeling to everyone!

Thomas G. Avatar
Thomas G.
10/11/2018

The workers were so considerate of my sleeping baby and asked what room should work on first and also kept everything super clean afterward! Very pleased. Thank you!

Tommy Craig Avatar
Tommy Craig
10/10/2018

Great Work! I normally do all my own work around the house, but for my recent roof repair (which is above the house), I hired Homefix Custom Remodeling to help me out. It definitely looks really good, and I didn't have any trouble arranging the work, so I'm definitely happy to have hired them. They were professional and polite and they seem to have done a fantastic job. Thank you, HCR! Five stars and a cheery recommendation to others!

Robert M. Avatar
Robert M.
10/10/2018

Fantastic working crew! They are great guys to work with and VERY knowledgeable about their craft. I highly recommend them, and I would use them again without question.

Patti H. Avatar
Patti H.
10/09/2018

They did a good job. I was happy with Homefix Custom Remodeling Newport News. They put new windows my house and I think my utility bills have gone down already!

Daniel R. Avatar
Daniel R.
10/09/2018

Very professional and thorough job with competitive pricing. Homefix Custom Remodeling team removed our 25 year old roof in one day. Then installed a brand new roof in 1.5 days. Highly recommended.

Harper P Avatar
Harper P
10/08/2018

Really hard working, polite, and accommodating crew. After they finished, you could not tell they had been here unless you looked up! All mess was carried away, to include "vacuuming" the grass for nails. Highly recommend this company and especially the crew

Heidi J. Avatar
Heidi J.
10/06/2018

Fabulous company!! Very friendly and perfect on-time service. The Guys were very professional and got the window changed very quickly and it was a job well done. At no point of time was he misleading or scamming. Highly recommend Homefix Custom Remodeling!

Sophia S. Avatar
Sophia S.
10/05/2018

The guys that did the roof work did an excellent job and went above and beyond in the quality of their work. They also emailed me photos of the completed work. I am very satisfied with Homefix Custom Remodeling, would use them again and would recommend them to anybody that needs work done.

Sharon Cole Avatar
Sharon Cole
10/04/2018

Amazing Custom Remodelers!! The guys that did the roof work did an excellent job and went above and beyond in the quality of their work. They also emailed me photos of the completed work. I am very satisfied with Homefix Custom Remodeling, would use them again and would recommend them to anybody that needs work done.

Sharon C. Avatar
Sharon C.
10/04/2018

There were no surprises. We discussed the work, price, timeline, etc., and they completed the work as agreed. I will definitely use them again.

Peter N. Avatar
Peter N.
10/03/2018

Professionals in their work! They have all been knowledgeable, helpful, professional, patient & kind. So if you're looking for a roofer you can have confidence in, call Homefix Custom Remodeling. They're who I'm calling next time I need a roof! Thanks guys!

Patrick N. Avatar
Patrick N.
10/03/2018

They have all been knowledgeable, helpful, professional, patient & kind. So if you're looking for a roofer you can have confidence in, call Homefix Custom Remodeling. They're who I'm calling next time I need a roof! Thanks guys!

Patrick N Avatar
Patrick N
10/03/2018

Got a great deal redoing my roof. Homefix Remodeling did a quick and clean job. Couldn't have asked for more! I will recommend Them to friends and family & also advice you all to give them a try!

Rosa Pollard Avatar
Rosa Pollard
10/02/2018

Amazing work done by them! Got a great deal redoing my roof. Homefix Remodeling did a quick and clean job. Couldn't have asked for more! I will recommend Them to friends and family & also advice you all to give them a try!

Rosa p. Avatar
Rosa p.
10/02/2018

Amazing remodelers! They were incredibly professional, knowledgeable, and trustworthy. Always on time and kept to the proposed schedule. I would absolutely use them again. They've inspired me to redesign my kitchen! It couldn't have turned out better thanks to Homefix Custom Remodeling.

Amelia G. Avatar
Amelia G.
10/01/2018

I would highly recommend this company.

Cathy P. Avatar
Cathy P.
9/29/2018

They were very responsive and reliable - quick to answer phone calls, emails and even texts; prompt to show up to work every day. Workmen were polite, hard-working, and meticulous with their work and clean-up. I felt from the beginning that I could trust Homefix Remodeling to take care of my mother-in-law and I was right. Thank you Homefix Custom Remodeling, your team is great!!

Tausif Shaikh Avatar
Tausif Shaikh
9/29/2018

The quality of work was impeccable. During the process the lines of communication were always open and the crew cleaned up when they were done for the day. They finished the job early and on budget which was an added bonus. I would highly recommend Homefix Custom Remodeling.

Chris Marley Avatar
Chris Marley
9/29/2018

My townhouse is over 25 years old and still had the original builder roof. I started thinking about replacing it since a few of my neighbors had their roofs replaced mainly due to a recent storm that blew shingles off their homes. Being a super busy homeowner, I haven't had the time to even think of it so I put it on the back burner until...Michael Anthony arrived at my house to talk to me about replacing my old worn out roof. Our discussion detailed HCR ‘s roof replacement system - an education for me since all I thought was the old shingles were taken off the roof and new ones stapled on. Let me tell you roof replacement with HCR is not like that at all. Michael explained each step of the system to me. First, the old shingles are scraped off the roof. Then a 2mm barrier shield Is layed over the plywood sub roof to keep out moisture, and then the shingles are nailed on - three nails per shingle. This, he told me, would anchor the shingles so that in case of high winds they would not blow off. Did I tell you about the warranty? My new roof will not give me any worries for at least 25 years and it is transferable to a new owner of my townhouse should I ever decide to sell it. Oh yeah, if a shingle does blow off, they will come and repair it. Peace of mind! The HCR crew was very professional. They started scraping the old shingles off just as soon as they arrived at my job site. After all the old worn out shingles were off the roof, the fun began. It was amazing to me to watch a crew member swiftly carry each package of shingles up a very tall ladder to the roof. By the time all the packages were on top of the roof, the barrier shield was laid out. Then each single shingle was laid down and nailed. After all shingles were in place, the crew cleaned up the debris in my yard and in my neighbors’ yards.My new roof looks amazing! Michael contacted me on the day of the install to check on the progress. All went well! I now have a very beautiful roof that I don't have to worry about replacing for at least 25 years. When you see an HCR representative in your neighborhood, talk to him. You will be glad you did!!

Karen abrams Avatar
Karen abrams
9/29/2018

We had the best experience in remodeling our bar, kitchen and toilets! These guys are best advisors on picking colours and cost savings, most punctual and caring, We love our new home :)Highly recommend Homefix Custom Remodeling.

Lisa Nichols Avatar
Lisa Nichols
9/29/2018

Madison with Homefix just left our home. She was punctual, thorough and provided us with many options for a project at our home. I would definitely recommend her for your remodeling needs.

senoritaorisa Avatar
senoritaorisa
9/29/2018

Our roof was leaking so we called HCR and I was very impressed at how fast their scheduler got back to us with a date for service. The crew showed up bright and early, ready to examine the issue. They were friendly, professional and prepared to solve our problem. I would definitely use them again.

Ellen Virden Avatar
Ellen Virden
9/29/2018

These guys really helped turn my house completely around! Got a couple of things redone around my house and it looks really amazing. Hard group of workers and very professional. Everything was done accordingly and they catered to my specific needs. Thanks a lot, i highly recommend Homefix Custom Remodeling.

Elijah Davis Avatar
Elijah Davis
9/29/2018

The new windows really breathe new life in to the exterior of our house, and let so much more light in to our home. This is one home improvement that is well worth the cost. It makes the house look years younger, and infinitely more energy efficient. I am so thrilled to be rid of my drafty old 1970's windows! Thanks Homefix Remodeling!

Mike Debbion Avatar
Mike Debbion
9/29/2018

Superb products, services and staff

Steve Avatar
Steve
9/29/2018

They did an excellent job on everything, and were very professional and efficient. They completed everything as scheduled in the time frame they provided. They always cleaned up at the end of the day, and were very responsive whenever we have questions. Thank you Homefix Custom Remodeling! Highly r...

atlanta brenda Avatar
atlanta brenda
9/28/2018

Very Friendly Crew They did an excellent job on everything, and were very professional and efficient. They completed everything as scheduled in the time frame they provided. They always cleaned up at the end of the day, and were very responsive whenever we have questions. Thank you Homefix Custom Remodeling! Highly recommended!

atlanta b. Avatar
atlanta b.
9/28/2018

Highly recommend! We had the best experience in remodeling our bar, kitchen and toilets! These guys are best advisors on picking colours and cost savings, most punctual and caring, We love our new home 🙂
Highly recommend Homefix Custom Remodeling.

Lisa N. Avatar
Lisa N.
9/27/2018

We had the best experience in remodeling our bar, kitchen and toilets! These guys are best advisors on picking colours and cost savings, most punctual and caring, We love our new home 🙂 Highly recommend Homefix Custom Remodeling.

Lisa N Avatar
Lisa N
9/27/2018

They were very responsive and reliable - quick to answer phone calls, emails and even texts; prompt to show up to work every day. Workmen were polite, hard-working, and meticulous with their work and clean-up. I felt from the beginning that I could trust Homefix Remodeling to take care of my mother-...

Tausif Shaikh Avatar
Tausif Shaikh
9/26/2018

Responsive and Reliable They were very responsive and reliable - quick to answer phone calls, emails and even texts; prompt to show up to work every day. Workmen were polite, hard-working, and meticulous with their work and clean-up. I felt from the beginning that I could trust Homefix Remodeling to take care of my mother-in-law and I was right. Thank you Homefix Custom Remodeling, your team is great!!

Tausif S. Avatar
Tausif S.
9/26/2018

Great work done! They are very honest and seems to have lots of experience with plumbing and electrical, and I will certainly be calling them again for any problems I have moving forward. We'd definitely hire Homefix custom remodeling again!

Nick P. Avatar
Nick P.
9/25/2018

They are very honest and seems to have lots of experience with plumbing and electrical, and I will certainly be calling them again for any problems I have moving forward. We'd definitely hire Homefix custom remodeling again!

Nick P Avatar
Nick P
9/25/2018

They are straight forward and takes pride in team and their work. They remodeled our kitchen, which had an awkward layout, and tiled our bathroom. Both came out better than I could have imagined. Thanks Homefix Custom Remodeling! I would highly recommend them!

Margaret Parker Avatar
Margaret Parker
9/24/2018

Very fast & Amazing! They are straight forward and takes pride in team and their work. They remodeled our kitchen, which had an awkward layout, and tiled our bathroom. Both came out better than I could have imagined. Thanks Homefix Custom Remodeling! I would highly recommend them!

Margaret P. Avatar
Margaret P.
9/24/2018

All Good! I hired Homefix Custom Remodeling for the first time to install windows for me, and they did a wonderful job. The windows seem to be excellent quality, and working with HCR was very pleasant. They were organized and professional, and they were very well-prepared and efficient in the installations. They're a little pricey, but there were definitely no problems at all and I was happy with their work. Easily recommended to others! Thank you, HCR!

Scott M. Avatar
Scott M.
9/21/2018

Best remodelers in Vienna!! These guys really helped turn my house completely around! Got a couple of things redone around my house and it looks really amazing. Hard group of workers and very professional. Everything was done accordingly and they catered to my specific needs. Thanks a lot, i highly recommend Homefix Custom Remodeling.

Elijah D. Avatar
Elijah D.
9/21/2018

These guys really helped turn my house completely around! Got a couple of things redone around my house and it looks really amazing. Hard group of workers and very professional. Everything was done accordingly and they catered to my specific needs. Thanks a lot, i highly recommend Homefix Custom Remodeling.

Elijah D Avatar
Elijah D
9/21/2018

The team finished the job on time and according to the budget we agreed on. I couldn't be happier with the quality of their work or the overall experience. Homefix Custom Remodeling is awesome and you'll be very happy working with them!

Richie Fosnea Avatar
Richie Fosnea
9/20/2018

Exelent movers What can I say I recommend Homefix Custom Remodeling to everyone remodeling and want to have a professional company help them thru this stressful process. My new kitchen and looks awesome and now remodeling my bathrooms.

Jon C. Avatar
Jon C.
9/19/2018

Fantastic Job! Homefix Custom Remodeling Vienna was a fantastic company to work with! I hired them for the very first time to do my roof installation, and the gutters, as well, and they were just perfect. They explained everything really well and were very neat and efficient in their work. With absolutely no problems at all, I wouldn't hesitate to recommend them to others. They're a bit expensive, but well worth the price because their service was fantastic. Thank you, HCR!

Fran R. Avatar
Fran R.
9/19/2018

Great price, excellent quality, installation earlier than predicted and in less time. A Home Advisor home run!

Jim P. Avatar
Jim P.
9/18/2018

The quality of work was impeccable. During the process the lines of communication were always open and the crew cleaned up when they were done for the day. They finished the job early and on budget which was an added bonus. I would highly recommend Homefix Custom Remodeling.

Chris M Avatar
Chris M
9/18/2018

Amazing remodelers The quality of work was impeccable. During the process the lines of communication were always open and the crew cleaned up when they were done for the day. They finished the job early and on budget which was an added bonus. I would highly recommend Homefix Custom Remodeling.

Chris M. Avatar
Chris M.
9/18/2018

professional movers! The whole team at Homefix Remodeling was a pleasure to do business with! We couldn't be more pleased with our windows and it was worth the investment! I highly recommend Homefix Custom Remodeling and would defiantly do business with them again!!

Triana W. Avatar
Triana W.
9/17/2018

Great worksmanship, good quality, bad service, lack of communication

Bonnie W. Avatar
Bonnie W.
9/16/2018

Thanks to Chris D*****, the HCR scheduling staff and the installation crew for a wonderful job. The service was excellent.

Betty K. Avatar
Betty K.
9/14/2018

The guys that did the roof work did an excellent job and went above and beyond in the quality of their work. They also emailed me photos of the completed work. I am very satisfied with Homefix Custom Remodeling, would use them again and would recommend them to anybody that needs work done.

Oliver Robinson Avatar
Oliver Robinson
9/14/2018

Best remodeling company The guys that did the roof work did an excellent job and went above and beyond in the quality of their work. They also emailed me photos of the completed work. I am very satisfied with Homefix Custom Remodeling, would use them again and would recommend them to anybody that needs work done.

Oliver R. Avatar
Oliver R.
9/14/2018

Best Remodeling company The new windows really breathe new life in to the exterior of our house, and let so much more light in to our home. This is one home improvement that is well worth the cost. It makes the house look years younger, and infinitely more energy efficient. I am so thrilled to be rid of my drafty old 1970's windows! Thanks Homefix Remodeling!

Mike D. Avatar
Mike D.
9/13/2018

Very impressed. We had a great experience. Selection was good as was the pricing. Service was excellent. I highly recommend Homefix Custom Remodeling!

James Thomas Avatar
James Thomas
9/12/2018

Job - completely new roof Vince, person who came to do the estimate was great. He under promised & over preformed. My roof was done in 1 day! The yard was completely cleaned up. You would never know anyone was there! Now I’m ready for the hurricane!

Martha P. Avatar
Martha P.
9/12/2018

Great service! They were fast professional and did I great job . We love our new door!

Lester S. Avatar
Lester S.
9/11/2018

Fantastic remodlers! This is the best construction company we have ever used. They are very talented, fair priced, clean and on time and budget. They did our master bathroom, a lot of complex tile work, painting, staining and our back deck. We are very pleased with their workmanship and highly recommend Homefix Custom Remodeling.

Taylor R. Avatar
Taylor R.
9/11/2018

Excellent work crew and performance. Did a thorough job without wasting time. Highly recommend HCR.

Bill L. Avatar
Bill L.
9/10/2018

Fast, Easy and worry free. Came when they said they would and got the job done in one day. And Cleaned up after themselves.

Bill B. Avatar
Bill B.
9/06/2018

Working with the homefix crew was easy and pleasant. The salesman was honest and did not pressure us into buying anything right away. Luckily we already had a few other quotes so he did his best to beat them all - and he did! I definitely recommend doing your research and getting quotes before choosing a vendor. Will use these guys again for our remaining 4 windows. Though they beat all of our existing offers, they still were not super cheap.

Neha S. Avatar
Neha S.
9/04/2018

Very Very Pleased! My experience with Homefix Custom Remodeling was very, very pleasant, definitely. They're an organized, professional company and everything was very well taken care of and well-prepared. The technician really knew what he doing and I was very happy to have called HCR. I do, of course, wish they were cheaper, but the world can't be perfect, I suppose, and I'm glad, at least, that the door looks great and there were really never any problems at all. Thank you for such a fantastic, seamless experience, HCR. Five stars!

Ivan F. Avatar
Ivan F.
8/31/2018

My townhouse is over 25 years old and still had the original builder roof. I started thinking about replacing it since a few of my neighbors had their roofs replaced mainly due to a recent storm that blew shingles off their homes. Being a super busy homeowner, I haven't had the time to even think of it so I put it on the back burner until... Michael A****** arrived at my house to talk to me about replacing my old worn out roof. Our discussion detailed HCR 's roof replacement system - an education for me since all I thought was the old shingles were taken off the roof and new ones stapled on. Let me tell you roof replacement with HCR is not like that at all. Michael explained each step of the system to me. First, the old shingles are scraped off the roof. Then a 2mm barrier shield Is layed over the plywood sub roof to keep out moisture, and then the shingles are nailed on - three nails per shingle. This, he told me, would anchor the shingles so that in case of high winds they would not blow off. Did I tell you about the warranty? My new roof will not give me any worries for at least 25 years and it is transferable to a new owner of my townhouse should I ever decide to sell it. Oh yeah, if a shingle does blow off, they will come and repair it. Peace of mind! The HCR crew was very professional. They started scraping the old shingles off just as soon as they arrived at my job site. After all the old worn out shingles were off the roof, the fun began. It was amazing to me to watch a crew member swiftly carry each package of shingles up a very tall ladder to the roof. By the time all the packages were on top of the roof, the barrier shield was laid out. Then each single shingle was laid down and nailed. After all shingles were in place, the crew cleaned up the debris in my yard and in my neighbors' yards. My new roof looks amazing! Michael contacted me on the day of the install to check on the progress. All went well! I now have a very beautiful roof that I don't have to worry about replacing for at least 25 years. When you see an HCR representative in your neighborhood, talk to him. You will be glad you did!!