HCR Customers Review Their Completed Home Remodeling Projects

I hired HCR to replace 40 year old windows in my home. This is the second job that HCR did at my home, the first being a new exterior door for my deck. Like the first job, HCR did a truly outstanding job and I couldn t be happier with the quality of the product, the installation, price, and full-coverage lifetime warranty. I didn t have to comprise a thing with HCR, and they even came in at thousands less than competitor s quotes, while offering a better window with the best possible lifetime warranty. HCR will be at the top of my list for my next project.

Sajid A. Avatar
Sajid A.
11/08/2019

Very professional. Team was efficient and friendly through the process.

Alan S. Avatar
Alan S.
11/07/2019

Very professional guys who took care of everything and answered all of our questions. They really cared about the work they were doing and wanted to make sure I was happy.

Dawn P. Avatar
Dawn P.
11/05/2019

I Would Hire Them For Future Projects! A local warehouse recommended Homefix Custom Remodeling Vienna to me. This was my first time using their services. I had them install a new roof and gutters. Everything turned out well. The installers were prompt, polite and professional. They were respectful of my property and they were courteous. They kept the yard neat and they were careful of the plants, trees, and shrubs while they were working and they did a good job of removing the nails from the yard. I would definitely use Homefix Custom Remodeling Vienna again.

James S. Avatar
James S.
11/05/2019

A good, professional team! Homefix Custom Remodeling Raleigh installed new windows throughout my entire house. This was my first experience with them. Their installation crew arrived in a timely manner, and they were really friendly, and easy to get along with. And, I mean very much so. As far as their work, it was great! They were very efficient in the way they did they performed the job, and a very good, professional team overall. I was really impressed with them!

Keith K. Avatar
Keith K.
11/05/2019

They came as soon as my Hoa approved the shingles on my house and finished in a day. (7am arrival and finished around 5) The roof looks good and I have a good warranty.

Cassie Calton Avatar
Cassie Calton
11/03/2019

Homefix Custom Remodeling replaced our gutters and windows. We had an excellent experience and so far are pleased with the product and workmanship.

Nicole Burris Avatar
Nicole Burris
11/03/2019

First I’d like the say, our roof does look great just as they promised. But other than that I was not satisfied at all with the management. I called 3 different times asking for them to drop off an extra pack of shingles for me to have in the basement in case of anything. They finally dropped some off after a month of calling and they weren’t even in a bundle, just loose shingles. And on top of that I asked for a receipt or a breakdown of what I paid for. They mailed me a piece of paper stating how much I paid for the roof. Not very happy about that. The guys who installed my roof didn’t even speak English and worked until after 9pm (after dark) to finish the roof in one day when I was told earlier that day it would be 2 days to finish. The salesman who we spoke with said how wonderful and how great this process would be and it honestly hasn’t been very great. I feel like he was definitely pulling the classic salesman act of just talking to make the sale. Edit: the project manager over our project called me and was very helpful and got me everything I needed and them some when it came to paperwork.

Dan Cassidy Avatar
Dan Cassidy
10/31/2019

My experience has been a great one thanks we will pass the word on about your service.

Nathaniel Smith Jr Avatar
Nathaniel Smith Jr
10/30/2019

We had 23 windows replaced and they look great. We could tell on day one the difference they make! The crew was awesome. They were professional and very clean. Great experience overall and would highly recommend the product and the work crew.

Rosanna Hampton Avatar
Rosanna Hampton
10/30/2019

They Did A Great Job, I Would Hire Them Again! Homefix Custom Remodeling Norfolk did a fantastic job for us. They were super professional and friendly. We had a problem in the new house with termites in the mantle and when the exterminator tore the wall apart we needed to get a new wall built. They recommended Homefix Custom Remodeling Norfolk. Their team was prompt, polite and professional. They explained what they could do for us and took the time to answer our questions. They were respectful of our home and courteous. They kept everything clean while they were working. They were very patient with us and put me at ease. Their pricing was fair and most importantly I finally have a wall again! I definitely recommend using Homefix Custom Remodeling Norfolk!

Amanda V. Avatar
Amanda V.
10/30/2019

Professional people, and they showed up on time! Homefix Custom Remodeling Norfolk recently installed some gutters and a downspout for me. They were friendly people, and they did a good job. This was my first experience with them. One thing that I really liked about them, and this may seem like a small thing, but they showed up on time. I deal with a lot of contractors and you would be surprised how many of them simply do not show up when they say they will. But Homefix did arrive on schedule, and I really appreciated that!

John M. Avatar
John M.
10/30/2019

Great Job and no High Pressure Sales! This was my first time using Homefix Custom Remodeling Norfolk and they did a great job. They installed gutters on my home, and they are working fine and look terrific. The installers were professional and friendly. When they came out to do the quote, they did not pressure me, which I really liked. I can easily recommend Homefix Custom Remodeling Norfolk to anyone wanting to use a company that does a great job and is not pushy.

Freda H. Avatar
Freda H.
10/30/2019

They Were Courteous, Efficient & Provided Excellent Customer Service Homefix Custom Remodeling Raleigh installed some doors and windows for me and everything turned out very well. The installers arrived on time and were respectful of my home. They explained what they would be doing, answered my questions and addressed my concerns. They were knowledgeable and professional. Their pricing was reasonable and they worked quickly. I would use Homefix Custom Remodeling Raleigh again.

Cassandra R. Avatar
Cassandra R.
10/30/2019

Excellent I had Homefix Custom Remodeling Norfolk come out to install windows on this last visit. This was not my first time using their services. I had them do my roof before too. The installer who came out for the windows arrived on time and got to work right away. I was impressed that it was only one installer and he got all the windows done. There was only a slight glitch if you can call it that but it isn't a problem as they are going to take care of it for me. The house has a security system and it was hard-wired into the windows so the installation shorted out a few of the sensors. However, they are going to take care of that so it isn't an issue. Although there isn't a lot of questions when it comes to installing windows he did take the time to explain what he was doing and answering any of the questions I had. He was respectful of my home, professional, knowledgeable and courteous. I would recommend Homefix Custom Remodeling Norfolk.

Criszon C. Avatar
Criszon C.
10/29/2019

Excellent! I've already recommended Homefix Custom Remodeling! They replaced my roof and front door. The work looks great and I'm very happy with the results. Homefix was easy to reach and schedule for the job. They cleaned up behind themselves very nicely. While they were here, they were polite and respectful of me and my home. I'm very happy with the services of Homefix Custom Remodeling!

Zaida C. Avatar
Zaida C.
10/28/2019

Hard Working & Professional! Homefix Custom Remodeling Raleigh did a really good job of installing siding and roofing on a garage unit that is separate from my house. They did a very professional job and it was done very well and turned out really really good. I would recommend them and I would hire them again. As a first time user, they hit the mark splendidly! I appreciate their hard work and professionalism!

Matthew H. Avatar
Matthew H.
10/28/2019

Top to bottom quality products and Installation!Stefan D.

Installation Service & Repair Avatar
Installation Service & Repair
10/23/2019

My experience from the salesman to the installation was great. I got all new windows for my townhouse and the installers were very professional, fast , and cleaned up amazing. I got numerous emails and phone calls along the way keeping me posted of when the windows would arrive. I would highly recommend this company for new windows!! Thank you to everyone for a great job, especially the installers.

Lea Vasiliou Avatar
Lea Vasiliou
10/23/2019

Professional. Courteous. Works well with seniors. Discounts for military families. Willing to answer any and all questions. Have had lots of compliments on the finished work. Cleaned up after themselves. Would call again for other work.

Lois Ann Gallagher Avatar
Lois Ann Gallagher
10/23/2019

Someone from HCR came and knocked on our door a few months back and introduced us to HCR and mentioned the Client asset Program that Yohana ran for the company. They set up an appointment for us for the same day at 7pm to accommodate our schedules. Yohana came and we talked about windows which was our number one priority, do to the conditions and age of all of them; they were about 45 years old windows. Yohana was very knowledgeable about the products but also helped us inspect our roof as well as doors and advised us on what needed more attention. She advised us that the problems we were having with our new roof were only going to get progressively worse. We decided to contract with Yohana and HCR on our windows and doors same day.We then met with Yohana a few days after to add the garage doors as well as the roof at her office; The price we got for the windows was way more affordable than we thought. She came in on her day off and gave us a tour of the office as well as attached warehouse to show us the windows in person as well as doors. She also called Adam S******** the CEO of the company and introduced us.He picked up the phone in the middle of his sons birthday party!! We got 78 windows,8ft SGD , 4 exterior doors& 4 garage doors replaced. We also had a new roof installed which was shingled as well as flat part installed with membrane. Everything looks good and is beautiful and it gave the house a lot of pop because we chose to go with white casement windows, white garage doors and blue entry doors and it also increased the value of our house and added a HUGE curb appeal. AND THEY ARE ALL FUNCTIONAL! 🙂 The original windows were singe pane with storm windows on them and were not functional, mechanisms were broken and only 2 windows in the house actually worked; the rest were very drafty. The doors were also very drafty. Our energy bills went from an ave $695/month to now being $333/month! The last two months since our windows and doors were installed we saw over 50% in energy saving! And we have 5500sq ft of heated and cool area. We can not wait to see how much the heating bill is going to be in the coming months. Our AC units have not been working as hard as they were before. They were new units when our bills were averaging $695/month. Our roof was replaced about 8 months before we met with Yohana and HCR, and it started leaking around 3 months after it was originally replaced. Yohana went into the Attic space and showed us where the previous roofers left the rotten wood and never replaced it. Our ceiling was sweating to say the least because they also didn't ventilate the roof properly and moisture was being trapped inside creating mold and mildew. HCR came and replaced our roof and did it properly with the Master Elite roofing system and the sweating stopped and we haven't had any problems since. We had tried to contact the previous company that did our roof before we replaced it again with HCR, however she denied that it was her fault and we realized that she wasn't properly licensed and split the contract between the flat roof and the shingled portion so that it does not exceed the max amount to have to be licensed in state of NC(which we found out after). We also found out that we have to give them the option of fixing it, and we didn't want to do that because we saw what they did before and clearly they didn't know what they were doing! All in all it cost us over $45,000 with the company that did our roof initially and we had to get it done again less than a year later. At least now we have a full 50 year all inclusive warranty and a huge peace of mind! Also we watched how HCR installed this new roof and they got it done efficiently and did it so well (finished Installing within 2 days), previous company took a week to install and STILL didn't get it done right. It also only took HCR about 2 days to install all 78 windows, 8ft SGD and entry doors. Garage doors also took about a total of a days work. All crews were different as promised by Yohana, they were all specialist in their own field. They were all polite and professionals AND THEY WERE ALL CAPABLE AND WELLING AND KNOWLEDGEABLE TO ANSWER ANY QUESTIONS I HAD. They didn't question as to why I was asking those questions(Onnolee) and they were so happy to answer the questions and help me in anything I needed. They definitely helped me understand the process as they were doing it. We were part of Yohana's Client Asset Program and it definitely helped us get a lot more work done that was on our punch list then we initially thought we could get done at that moment. And they did it so quickly we only had to wait a couple months for all of our custom sized 78 windows, 8ft Sliding glass door, 4 entry doors, and 4 garage doors to come in. Yohana didn't mind me calling and texting her constantly.Even when she was on vacation in Hawaii she answered her phone! ! Overall wed call them anytime we need work done! We highly recommend HCR to anyone!

David & Onnolle  C Avatar
David & Onnolle C
10/22/2019

The technicians did a fine job replacing my doors. Homefix Custom Remodeling Vienna just did a job for me. I had them come out for the first time to my home to replace two doors with new ones. The two technicians that they sent out were both nice young men who showed up on time and were very professional. They did a fine job handling the installation. I would recommend the company, although I felt that the company was very pricey. Homefix Custom Remodeling Vienna did do good work though and I might use them again if I needed to.

Shawntelle N. Avatar
Shawntelle N.
10/17/2019

Very professional, and very respectful of our home! Homefix Custom Remodeling Vienna did a window replacement job for us. This was our first experience with them. They were very professional, and they did an excellent job! Their employees were very nice people, and they were very respectful of our home. For example, they took their shoes off when working inside the house. They were careful before, during, and after the work to make sure everything was in good order, and clean. We really appreciated that! We definitely recommend them!

Bobbie G. Avatar
Bobbie G.
10/17/2019

Professional great customer service

Mary H. Avatar
Mary H.
10/13/2019

They were professional. They answered all my questions. There was a section that I thought looked odd. I called them about it and they fixed it and even checked over my roof to make sure everything looked good. They kept me update on status from start to finish. Was very pleased. They were clean and professional. The only thing is they need to have a person on site who speaks English.

Sandy Smith Avatar
Sandy Smith
10/09/2019

We had our gutters redone by Homefix. The quality of the product is excellent. The job was done in half a day and our yard was left clean and tidy. We are very happy.

Erin Ross Avatar
Erin Ross
10/09/2019

Professional salesmen, numerous quality checks along the way, and a great product with a terrific warranty.

Phil Ramis Avatar
Phil Ramis
10/09/2019

Very Knowledgeable Crew! This was my first time using Homefix Custom Remodeling and I'm glad I chose them. They replaced six windows in my home and the windows are working very well. The servicemen who did the window replacements were courteous and professional. They also seemed to be very knowledgeable about the job they were doing. I would recommend them to do your window replacement since they did a good job on mine. I had a good experience with them.

Darin H. Avatar
Darin H.
10/09/2019

Highly Recommend! Homefix Custom Remodeling Raleigh installed 11 windows in my home. The window installer was very good at what he did and he did the job very well. This was my first contact with Homefix Custom Remodeling Raleigh and I ain't kidding they did an excellent job and I just could not be happier with the way the windows turned out! I highly recommend them and the window installer that did mine! Great job!

Richard W. Avatar
Richard W.
10/07/2019

In January 2017, I had HomeFix Custom Remodeling (HCR) replace my roof. I went with their Master Elite Roof. I was very impressed by the quality and durability of materials as described by their sales representative. The extra water proofing and special shingles sold me, plus it was rated to last 50 years vs 25 for a normal roof. I am still very happy with my choice. In August of 2019, after a storm, I noticed that one of the roof shingles at the rear edge of my house was lifted up. I called HCR and they were extremely helpful. They had an inspector out within a week. He verified the damage and set forth the process to get it fixed (order replacement shingles, etc.).In August of 2019, they contacted me to see if there were any additional work that I needed done. My house was in need of siding and gutters. Their sale representative did a great job explaining both their offerings in siding and in gutters. In particular, the gutters were impressive as they work together with the roof to form an overall water removal system. The gutter system was much better than what I currently had. My current gutter system had failed in one section and had caused some water damage. HCR took care of the issue completely; fascia board, vented soffit and related materials.I am extremely happy with HCR. Their professionalism and knowledge sold me. I would consider using them again in the future for any related home improvement project.

sean mulhern Avatar
sean mulhern
10/06/2019

They were wonderful to work with and fixed our door in less than a day when they started the job. For a custom door it took a while. About a month or so, but it was well worth the wait!

Matthew F. Avatar
Matthew F.
10/06/2019

Very professional and terrific communication. However, have not heard back from HCR after documenting and requesting some assistance regarding some faults in work. Hope to hear from HCR soon, regarding these fixes.

Scott Mckeag Avatar
Scott Mckeag
10/06/2019

Had a door replaced and they made a beautiful piece and it fits perfectly!

Matthew French Avatar
Matthew French
10/06/2019

I guess the best thing I can say is that I don't have much to say! HCR showed up when they said they would, did a great job, then left our yard nice and clean. Replacing a roof can be traumatic, but HCR made everything go smoothly.

Scott Reston Avatar
Scott Reston
10/06/2019

In January 2017, I had HomeFix Custom Remodeling (HCR) replace my roof. I went with their Master Elite Roof. I was very impressed by the quality and durability of materials as described by their sales representative. The extra water proofing and special shingles sold me, plus it was rated to last 50 years vs 25 for a normal roof. I am still very happy with my choice.

In August of 2019, after a storm, I noticed that one of the roof shingles at the rear edge of my house was lifted up. I called HCR and they were extremely helpful. They had an inspector out within a week. He verified the damage and set forth the process to get it fixed (order replacement shingles, etc.).

In August of 2019, they contacted me to see if there were any additional work that I needed done. My house was in need of siding and gutters. Their sale representative did a great job explaining both their offerings in siding and in gutters. In particular, the gutters were impressive as they work together with the roof to form an overall water removal system. The gutter system was much better than what I currently had. My current gutter system had failed in one section and had caused some water damage. HCR took care of the issue completely; fascia board, vented soffit and related materials.

I am extremely happy with HCR. Their professionalism and knowledge sold me. I would consider using them again in the future for any related home improvement project.

sean mulhern Avatar
sean mulhern
10/05/2019

Five stars across the board! Homefix Custom Remodeling Norfolk did a fantastic job for me. My new gutters and downspouts look very nice. They replaced ten-year-old gutters with a stylish and new look. It really enhances the appearance of the house. I had just installed a new patio and needed to change the route of the gutters and downspouts. Everything Homefix did was fantastic and they were neat and clean throughout the project. Of course, it hasn't rained in the four weeks since the gutters were installed, so they haven't been put to use, but the rain can't stay away forever. Ironically, the job was delayed initially because of hurricane damage in the area. Homefix was swamped with extra work right when they were scheduled to start my job. My only complaint with them was that they didn't notify me of the delay, I had to contact them to find out why they hadn't shown up. However, Homefix Custom Remodeling Norfolk did such a good job, I'm eager to use them again for another project.

Robert H. Avatar
Robert H.
10/04/2019

Highly Recommend! Homefix Custom Remodeling Vienna installed two patio doors for me. One upstairs and one downstairs. Four installation technicians arrived with two working together on each door. Before installing the doors they were terrific about letting me know what the process was and what they would be doing or not doing based on any repairs to the frame's etc. that they may have to make. They were very courteous and nice and worked very well together which was refreshing and almost unheard of in today's market. The installation went terrific and my patio doors turned out beautiful! My wife loves them very much! This was a really great experience and the workmanship was exceptional! I highly recommend them!

Mike J. Avatar
Mike J.
10/03/2019

No surprises and no hidden fees! They did a great job! Homefix Custom Remodeling definitely did a "Five Star" job for me! It was a roofing job and they were very professional completing it. They were on time, and they were easy to work with. They made it a point to do a good job cleaning up the yard before they left. Best of all, there were no surprises, and no hidden fees. They just did what they said they would do, and for the price they quoted! I was very satisfied!

Nana B. Avatar
Nana B.
9/30/2019

The installation team were all W-2 employees of HCR; the quality of there work was a 10+. Best warranty - lifetime for labor windows/materials!!

Derrell H. Avatar
Derrell H.
9/27/2019

Very Professional, They Exude Confidence, They Will Be There If There Are Any Issues Homefix Custom Remodeling Vienna came to my home offering their services. The timing just happened to be right and from their presentation, it seemed as if I could trust them so I hired them on to do a few jobs here at the house. I had them do an entire roof replacement, install new gutters and replace a door. The work crews that came out here were wonderful. Each work crew was on time, they started their work as soon as they arrived, they worked quickly and efficiently and they were very professional. They were respectful of my property and they were courteous. The roof replacement took two days and they were very good about cleaning up all the debris and nails from both the roof and yard. The following day the next team installed the gutters and they did a great job. The last crew came the following day to replace the door. All of the workers were very knowledgeable and professional. They were a great company to work with and I would absolutely use Homefix Custom Remodeling Vienna again.

Patrick G. Avatar
Patrick G.
9/26/2019

Good Job! Homefix Custom Remodeling has done several projects for me. This last job was to install insulation. They did a good job and I will know how well the insulation works out when winter comes around!

Michael K. Avatar
Michael K.
9/26/2019

Very Good Experience I had looked on the internet about windows and filled out some sort of form to get a callback. Homefix Custom Remodeling Norfolk was the first company to reach out to me. They brought out a sample and went over what they would do and explained things. They were knowledgeable and professional and seemed trustworthy so I went with them. The windows turned out good and their pricing was fair. They took the time not only to explain features about the windows and the expected life span of them but also to answer any of the questions I had for them. They were neat and cleaned up after themselves. They arrived on time and went to work quickly. I am very pleased with the company, the technicians and how everything turned out. I would use Homefix Custom Remodeling Norfolk again.

Glenn R. Avatar
Glenn R.
9/26/2019

They Did A Good Job Homefix Custom Remodeling Vienna is a good company. I had them come out to do my windows. The tech did a good job and he was respectful of my home. I would use Homefix Custom Remodeling Vienna again.

Chad A. Avatar
Chad A.
9/25/2019

Awesome Experience! Excellent Workmanship! Homefix Custom Remodeling Norfolk are terrific to work with. I had them install a new roof for me in the past and that turned out very well. When it was time for new windows I gave them a call and scheduled with them to have them install. Initially they were not going to get to me for a while due to them being booked up but they were able to do the job sooner which was fine with me. I financially had not planned for them to install as quickly as they were and they were great about working with me so that I could move some money around and get them paid. Just truly the most fantastic customer service.

The installation of the windows went great and the installation crew were quick and very thorough and professional! The windows turned out awesome and we absolutely love them!

I would like to thank them for their wonderful customer service and wonderful installation crew! Keep up the great work!

Parker B. Avatar
Parker B.
9/25/2019

Very professional people and very nice to deal with! My shingles on the roof were about 22 years old, so I asked Homefix Custom Remodeling Raleigh to come out and re-shingle my roof for me, and replace a few shingles in spots. It was a 12 by 12 pitch roof which is pretty steep. But, they got up there and got to work, and they had the whole thing, including prep work, done within one day. Plus, they painted my skylights for me! I was expecting it to take two or three days, but they really knew what they were doing! They were very nice people to deal with, and very professional!

Kenneth G. Avatar
Kenneth G.
9/24/2019

I'd hire them again! Homefix Custom Remodeling installed a walk-in tub for me. The whole experience was very good. I watched them and they explained every step to me. They were very nice and informative. I'm very happy with my new tub. Five stars for Homefix Custom Remodeling!

Janet M. Avatar
Janet M.
9/24/2019

I love my new windows! I was pleased with Homefix Custom Remodeling Vienna as a company, and with everybody I met there except for the salesman. He came out to my house and gave me a big presentation. After he gave me the estimate, I called him back having second thoughts about the project, and he referred me to the contract, and told me to contact the legal department there. But, there was no phone number there. I asked him for the name of his supervisor, and got no response. All in all, I thought he was a sexist $@!#%. So, I called the company, and Glen, in the quality assurance department was wonderful. He talked to me like I was a real human being, and answered all my questions. I ended up having more new windows installed than I had planned. The installation crew was great, and they did a fantastic job. I can already tell a difference in the temperature with the new windows. I love them!

Jamie S. Avatar
Jamie S.
9/24/2019

Everything Looks Perfect! This was my first time using Homefix Custom Remodeling Norfolk. They did a great job. I hired them to install gutters and downspouts on my home. Everything turned out perfect. The servicemen that did the job were respectful, courteous, and friendly. They arrived on time and they were finished quickly. I highly recommend them. They cleaned up after they finished the job and we are very happy with the work they did.

Elaine L. Avatar
Elaine L.
9/24/2019

It feels like one large family!

Rumble Reviews Avatar
Rumble Reviews
9/21/2019

The salesman was wonderful. They damaged my mailbox and driveway but promptly paid to have repairs done.

Jan R. Avatar
Jan R.
9/19/2019

We had HCR come out to replace all of the windows on our house, and overall I've been very satisfied. Yohana spent awhile with us going over the windows they recommend, the energy efficiency ratings, the install process, etc. What I found most compelling was the fact that Yohana brought a heat lamp and a sample window, showed us the amount of heat that penetrated HCR's windows, then compared it to the old windows on our house. The difference was astounding. The installation process itself was a little rocky, hence the 4 stars not 5. The contractors they hired to come out didn't do the best job. We pointed out a few things to them day of, which they did fix, but we still weren't completely satisfied after they left. However, HCR called us shortly after the installation to check in, and I've been very pleased with how they handled our complaints. They sent another HCR employee out to inspect the final product, he agreed with our complaints, and promised he'd resolve them. He came back with a crew pretty quickly, and spent a good amount of time addressing everything we mentioned. Now everything looks great, and we are very very happy with the final result. Due to how they handled our complaints, the fact that they quickly and effectively addressed every single problem, and the quality of the windows we received, we are definitely going to be calling Homefix Custom Remodeling whenever we have projects around the house.

Alexa G Avatar
Alexa G
9/19/2019

The crew was very professional and cleaned up everything after the job was performed. The insulation of the attic is working well. I would recommend HCR for any insulation job.

Juan Jose Neyra Avatar
Juan Jose Neyra
9/18/2019

Everybody was great! I asked Homefix Custom Remodeling Raleigh to redo the windows in my home. There were 28 windows in all, counting two new windows I had installed. I was very impressed with Homefix, all the way from the people who set up the appointment, to the salesman who came out to do the estimating, to the installers. They all presented themselves in a very professional manner, and I was very comfortable dealing with them. They had great personalities! Their workers showed up on schedule, and were easy to work with. They knew their jobs well, and were very competent. I can already tell a difference with the two new windows, and the increased air flow. I expect that winter will see a much warmer home at a lower energy cost. Overall, my experience was - Homefix is a great company to do business with!

Frank B. Avatar
Frank B.
9/17/2019

The crew was very professional and cleaned up everything after the job was performed. The insulation of the attic is working well. I would recommend HCR for any insulation job.

Juan Jose Neyra Avatar
Juan Jose Neyra
9/16/2019

excellent services

NJ Lee Avatar
NJ Lee
9/11/2019

I have already recommended their excellent work! Homefix Custom Remodeling Vienna did a great job installing a new roof for me. I have already recommended them to some of my friends, I would not recommend them if I were not impressed with their work. They did a fine job and the installers were very nice, wonderful people. They treated me with respect and were professionals in every way. I also have a warranty on my new roof which makes me feel confident in the job they did. They cleaned up after themselves very nicely, I did not have to do any cleanup. They are very honest, hard-working people.

Yvonne B. Avatar
Yvonne B.
9/06/2019

I just contracted to do my windows and sliding glass door, I had 3 other estimate lined up but I am going to cancel them because of the price and quality of the windows I’m getting from Homefix. Kyle came on time was very thorough and answered all my questions. I can’t wait to see the finished job.

Lina Parra Avatar
Lina Parra
9/06/2019

Kyle Lewis was great explaining everything to me about the job and cost.

Elizabeth Lawson Avatar
Elizabeth Lawson
9/04/2019

Overall, a good experience. I'm a tradesman myself, so I recognize good work, and Homefix Custom Remodeling did real good work. Their guys were professional and skilled. I am happy with the workmanship. They installed gutters for me. The only problem was with the scheduling. We had worked out a whole scheduling plan which unfortunately got delayed. In the meantime, a storm came through which caused my basement to flood a little bit. Luckily, I was home when the flooding started so I was able to handle it. But I feel like the delay was responsible for some damage to my basement. Otherwise, the job itself was done very well.

Mike B. Avatar
Mike B.
9/03/2019

On time, and they did a good job! Homefix Custom Remodeling Norfolk recently came out and added some insulation to my attic. This was the first time I had used them. They showed up right on schedule and were very nice people. They seemed to have done a good job for me, and I am happy to recommend them to others

Michael D. Avatar
Michael D.
9/03/2019

Professional and timely service.

Barbara L. Avatar
Barbara L.
8/31/2019

I had a major issue with a few personnel of the company, but when the owner got involved and that was quick, he not only resolved the issue with his pervasive charge that he pursued tirelessly. l am a believer, weather we end up doing business or not, l personally want to assure anyone looking to do business with this company, that you will never look over your shoulder.
The owner will never let you down, l am happy to have come across a professional business man, who is a person of integrity and can be trusted.

Waqar Malik Avatar
Waqar Malik
8/30/2019

Okay Homefix Custom Remodeling installed a new roof. During the installation, some of my landscaping was damaged. I was promised a gift card in compensation, and I still haven't gotten it. I also was told my payments wouldn't start until October and then my bill says the payment is due September 7th. Just to get the sale, they'll tell you whatever, I think. The roof does look beautiful, though. That part of the promise they did keep. They said we would be a showcase home, and they haven't done anything with that either. They haven't done anything they said they would do except the roof. I just feel the salesman was really disingenuous. I would not do business with Homefix Custom Remodeling again.

Tracy A. Avatar
Tracy A.
8/29/2019

Excellent Craftsmanship! Everything Was As Promised! I contracted with Homefix Custom Remodeling Raleigh to replace my roof and install new gutters. Everything went really well. A canvasser had come to the door looking to make sales appointments, so I signed up. The salesman was polite and friendly. They gave me an estimate up-front and they stuck to their estimate when the job was finished. The quality of the work was exceptional. I would definitely use Homefix Custom Remodeling Raleigh again in the future!

Keith P. Avatar
Keith P.
8/28/2019

Excellent Workmanship! This was the first time I used Homefix Custom Remodeling. They installed new windows in my home, and they look great and are working well. The guys that did the installation were excellent, very courteous and professional. Their workmanship was excellent. I had a small problem and called them, and they came right back out to fix it. I would recommend them. I am a satisfied customer. My only issue is I did not know that with my new windows I would need to buy one-inch blinds and replace all of my two-inch blinds. I wish I had known this in advance. I will use them again.

Alma H. Avatar
Alma H.
8/26/2019

It was a good experience! Fast and affordable! My friend recommended Homefix Custom Remodeling Vienna to me when I needed some siding repaired. They came out and gave me a good estimate with a good price. The job was scheduled to take two to three days but Homefix was able to finish it in one working day! They showed up on time and cleaned up very well after themselves. I was home with my daughter during the job and it was noisy! But I am very happy with the results. Homefix Custom Remodeling Vienna did a nice job and the new siding looks really good.

Ashley M. Avatar
Ashley M.
8/26/2019

Overall, I was pleased with the end product, though there were scheduling and communication issues. Homefix Custom Remodeling Norfolk installed the trim around the roof and the fascia boards. When they actually came out and did the work, it went fine. There was some confusion about the color and scheduling and stuff. They actually got the color wrong on the order. Evidently, there were some problems with communications. In the end, I was satisfied with the results. I would use Homefix Custom Remodeling Norfolk again.

Michael A. Avatar
Michael A.
8/26/2019

Great product. Very fast, clean, and professional.

Thomas F. Avatar
Thomas F.
8/25/2019

HCR replaced our roof. They did a great job very quickly, but we had a few issues with the payment schedule after they finished. Payment schedule was not followed according to the contract. Would have given 5 stars if they had been a bit more careful.

JR Hahn Avatar
JR Hahn
8/25/2019

Very Pleasurable Experience! I hired Homefix Custom Remodeling to Install a new roof and gutters on my house. The roofers showed up according to the schedule I had been given. They worked hard and did a good job.
I did see a couple of nails in the yard, but other than that, they cleaned up everything really well. I was very satisfied with the work done by Homefix Custom Remodeling, and I have already recommended them to a friend!

Norman C. Avatar
Norman C.
8/22/2019

I love it

Cheryl Walker Avatar
Cheryl Walker
8/22/2019

We had the rep, Kyle Lewis, from Homefix come today to give us an estimate on replacing the roof. He explained in detail the process and the cost. He was very nice and professional and detailed even though we had advised him that were not going to have the work done for 6 months or so. He advised that the estimate was good for a year. This was a pleasant experience.

Silvestre Brito Avatar
Silvestre Brito
8/22/2019

Satisfied Customer! There were young men in my area that were making appointments for Homefix Custom Remodeling Raleigh, and I made an appointment with them to talk about replacing my roof.
I liked what they had to offer, so I hired them to replace the roof. The roofers were here on time. They finished in a timely manner. They cleaned up after themselves. Everyone was very professional. There were no surprises and Homefix Custom Remodeling Raleigh stuck to the estimate I was given. I am very happy with the work done by Homefix Custom Remodeling Raleigh!

Climmon W. Avatar
Climmon W.
8/22/2019

Very nice to work with

Kay R. Avatar
Kay R.
8/21/2019

Kyle was well prepared and friendly. I had some questions about custom work and he was able to give me options right away.

James Grow Avatar
James Grow
8/20/2019

Good customer service.

Alicia C. Avatar
Alicia C.
8/19/2019

Incredible workmanship. Wonderful customer service.

Heather Callow Avatar
Heather Callow
8/19/2019

I just contracted to do my windows and sliding glass door, I had 3 other estimate lined up but I am going to cancel them because of the price and quality of the windows I’m getting from Homefix. Kyle came on time was very thorough and answered all my questions. I can’t wait to see the finished job.

Lina Castanon Avatar
Lina Castanon
8/19/2019

We hired HCR to replace our roof and windows. They did a great job with both and were very friendly, but we also had issues with how they left the work area when they were done. We had several plants in the garden that were killed, garden decorations destroyed, and many nails and debris left in the yard and in my child's room. Would have given 5 stars if they had been a bit more careful and cleaned up completely

Emily Drain Avatar
Emily Drain
8/19/2019

Good This was my first time using Homefix Custom Remodeling Norfolk. I found them doing a search on the internet. I had them replace my roof. The workers were prompt, polite and professional. They were respectful of my property and they cleaned up everything well. Their pricing was fair. I definitely recommend using Homefix Custom Remodeling Norfolk.

Kevin H. Avatar
Kevin H.
8/19/2019

Higher quality materials, but shop around for competitive rates. Also it took a few weeks for them to come back and make corrections. If you are financing you project via loan, use your OWN financial institution. I assure you will get better rates.

Earl Dunn Avatar
Earl Dunn
8/19/2019

Ok

Mynor V. Avatar
Mynor V.
8/18/2019

They were responsive, courteous, and did a great job. Now we wait to see the difference on the electric bill.

Travis O. Avatar
Travis O.
8/17/2019

Love the Lifetime Warranty! I needed a new roof, and there were young people in my neighborhood canvassing to set up appointments for Homefix Custom Remodeling Vienna, so I made an appointment. The salesman came out and we agreed on the project. Homefix Custom Remodeling Vienna installed a replacement roof. They stuck to the original estimate, and they cleaned up after themselves. They were a little late in arriving, but other than that, everything was just fine. I would use Homefix Custom Remodeling Vienna again.

Jameil M. Avatar
Jameil M.
8/16/2019

Very Positive Experience! Homefix Custom Remodeling Raleigh put on a roof on my house. I was in need of a roof, and they had this young man in my neighborhood, so I made an appointment for the salesman to come out. He did a very good sales job so I hired Homefix to replace the roof.
They were here when they said they were going to be here. They did a nice job. They cleaned up behind themselves. I was pretty pleased with that. They did a really good job of that. When you get what you expect, then you're satisfied. They did what I expected them to do. I thought they were very professional. I'm disabled, and I noticed and I was pleased by it that when I needed to get my car out of the street, one of the Homefix Custom Remodeling Raleigh guys went and moved my car for me. I thought that was a little above and beyond. In today's market getting just ordinary service seems to be the highest standard, but I was really pleased with the service I received from Homefix Custom Remodeling Raleigh.

Richard S. Avatar
Richard S.
8/15/2019

Homefix Custom Remodeling was great and I'd recommend them to anybody! I hired Homefix Custom Remodeling to install replacement windows and to replace the gutters on my home. They were very good at communication. I had no issues while the project was going on. They were on time, they were prompt, they did their job, and they left. You couldn't ask for anything better than that. I would recommend Homefix Custom Remodeling to anybody!

Charles B. Avatar
Charles B.
8/14/2019

Very professional. They came out to the house and sat down with my wife and I and completely explained the entire process. When the representative left we were not scratching our heads wonder what we were just told. The representative answered all of our questions in a courteous and professional manner. He did not try to feed us a line of bull, he just presented the facts and let them speak for themselves. They were prompt, on time, and cleaned up after themselves. Top notch company! I would recommend them to all my friends. Thank you for making the process painless.

Steven K. Avatar
Steven K.
8/13/2019

I just had my entry door replaced after having had my roof replaced back in 2016 by HCR. The quality of the work HCR's crews do and the warranty behind their work and products is why I came back to them to purchase the door. The sticker price can be surprising at first, especially if you've shopped the big box stores, but the difference in the expertise of the installation crew, the product, the project management, the warranty...when everything is put together, I'm very pleased and satisfied with HCR.

Tyge Goodfellow Avatar
Tyge Goodfellow
8/12/2019

HCR did a great job replacing my gutters. They look great, and with the Bulldog gutter covers I am looking forward to never cleaning the gutters again.

Jeanne Jacobson Avatar
Jeanne Jacobson
8/12/2019

Chesley is an amazing rep! He showed up on time (which i really appreciate). He helped me select a beautiful arrangement of siding for my home! Definitely is well deserving of 5 stars!

La Bates Avatar
La Bates
8/12/2019

The work man were really skilled, paying attention to detail and very pleasant.

Volker Knoll Avatar
Volker Knoll
8/12/2019

We had our windows installed and they look good. Crew was good and clean up was fairly okay. Time will tell if it is the quality we paid for. Be sure to ask this company about window treatments after windows are installed. They do not reinstall blinds and if they do, we were told it would be an extra charge. We had 2 windows done for a fraction of what HCR windows cost, by another company a few years ago. Yes, the company says you have to remove all window treatments, but guess what, when I told them we could not install them back, the guy said no problem, they'll help with that. HCR does not. For what it costed to have pro grade windows install, I think they could more than offer customers to at least reinstall the blinds. I now have to search for someone to do them for me, pay more money and hopefully find someone trustworthy. A word of advice, there are many companies with far greater ratings who reinstall the blinds. As a customer, if I have to worry about more work after my windows are installed, I'll choose another company which makes my life easier.

Nutan N Avatar
Nutan N
8/12/2019

Extremely Good! Homefix Custom Remodeling Norfolk did a terrific job for us! This was our first time using their services. We heard about them through BJ's here in town. We had them do the roof and gutters for us. Everything turned out great. They were timely, clean, diligent and didn't bother me at all. They only had to ask me to unlock the gate so they could get o the back yard. They were on time, respectful of our property and even covered the front porch because we recently had a new railing put in. They took the time to explain what they were doing and they also took the time to answer the few questions I had for them. Their pricing was fair and I would use Homefix Custom Remodeling Norfolk again!

Mary N. Avatar
Mary N.
8/08/2019

They were quick

Kendra B. Avatar
Kendra B.
8/06/2019

A representative from Homefix came by and gave us a free estimate on replacing our roof, after a few concerns we had were met with high caliber customer service, I can tell this company is top notch. Thank you Homefix Custom.

J Avatar
J
8/05/2019

They have not performed any work at this point, but Isaac was very engaging, knowledgable, and completely committed to his company and the service/support we'll receive. Based on that alone, so far Homefix Custom Remodeling (HCR) has scored all '5's' in my book!

Mary A. Avatar
Mary A.
8/05/2019

The windows that have been replaced look amazing. The company is very professional and will do what they can make your experience a great one. The work from the salesman to the installers to the project manager very professional and amazing to work with.

Debra white Avatar
Debra white
8/05/2019

Thomas was always available for our concerns. The work crew had a very high work ethic and best of all - the end product looks fantastic. Couldn’t be happier with our roof replacement. I would highly recommend this company to handle your replacement needs.

Shirley Henderson Avatar
Shirley Henderson
8/05/2019

Sean Dunleavy gave us a thorough quote and worked with us on the price for our roof replacement and window replacements. I can't wait to see what our house is going to look like when we get the install!

Renee McHugh Avatar
Renee McHugh
8/05/2019

Great company to work with. Love my new windows and the process was easy. Great customer services and staff

Shon Boyd Avatar
Shon Boyd
8/05/2019

Six Stars! Extremely professional! Amazing! If possible, I would give Homefix Custom Remodeling Norfolk "Six Stars", instead of "Five Stars!" And this is coming from someone who has helped build her own home, and expects a lot. This was a unique project. A special order window. We needed to replace a large window, with masonry around it, and frankly, I did not have any confidence that anybody could do it right. But Homefix did! Their people arrived early, and that was something when you consider there was a big festival in town, and a lot of the roads were closed. Then they set to work, and it was amazing! Everything was just right! They even cleaned up so well that you could not tell they had been there. And I can usually always find at least one piece of something left laying around. Not this time. They were extremely professional in their skills! And, the window is so nice! We can see out, but nobody can see in. And the difference in air quality, noise, and temperature is spectacular! I have already referred Homefix to other people!

Carolyn B. Avatar
Carolyn B.
8/02/2019

They are extremely professional and deliver a very high quality product. We hired them to replace a sliding glass door. From start to finish, I was kept informed of how things were progressing. The cost was a little more than I hoped for, but I have learned that you get what you pay for. When the door was installed, everything was explained from start to finish and let me know that if I had any issues at all, just to give them a call and they would come out and make it right. I highly recommend them.

Tucker W. Avatar
Tucker W.
8/01/2019

They were timely, cleaned up after themselves very good Quality work

Earl H. Avatar
Earl H.
7/30/2019

Sean Dunleavy gave us a presentation tonight and we were very impressed by the roofing products and the information which wr were interested in on the roof. He did an excellent job and hopefully when we are at the better time we can get the roof because we really liked their products.

calolyn wisonl Avatar
calolyn wisonl
7/29/2019

Sean was very thorough. So glad I was able to go through the detailed education on roofing. I feel very confident that the job will be done in the highest quality.

Aub's World Avatar
Aub's World
7/29/2019

Great Job, Cleaned up before They Left! I recently had Homefix Custom Remodeling Raleigh replace the roof on my home. They did a very good job. They were friendly and conscientious. They were all about business when they came to my home, and it really looked like they knew what they were doing. I would gladly recommend them because of the fine job they did. I would say that all their time was well spent. They even cleaned up before they left, I did not have to pick up even one small piece of debris. I would definitely use them again.

George B. Avatar
George B.
7/29/2019

great job and great communication

Kate McHugh Avatar
Kate McHugh
7/29/2019

Steve and Eric did a wonderful job. They took extra time and effort and made sure that we would be satisfied, awesome work guys.

Binh Nguyen Avatar
Binh Nguyen
7/26/2019

I hired Homefix Custom Remodeling to replace my roof, as the one I had was very old (25yr) and had several issues with it. After I made the appointment, Ben Schwartz, came out and discussed with me all of my options. He was very kind, polite, and professional and unlike many other companies he did not push me in one direction or another. My wife was not present for the initial meeting, so I asked him to come back when she could be here to make sure she was aware of all the options as well. Our second meeting went exactly like the first and we were excited to sign up.Ben was extremely helpful throughout the process and came out to inspect the crew during installation to make sure everything went well. The crew was on time, professional, and did a masterful job of installation and clean up! In short, I would highly recommend hiring Homefix Custom Remodeling for any exterior home remodel. We are looking at vinyl siding next and will certainly be in touch with Ben again!

Dennis Hill Avatar
Dennis Hill
7/26/2019

Kerry Dobson Marketing Director stop by house to give me a estimate on my attic insulation. She was very polite and nice a warm hearted person that cares about families and not trying to price gouge. I will continue to work with her and her company in the near future. Just because of her great insight on her job and what her company stands for. I would recommend this company to anyone that ask me. This Marketing Director get 5⭐️ keep doing the great work Mrs Kerry and HCR!!!

Joseph Campbell Avatar
Joseph Campbell
7/26/2019

Kerry Dobson was fantastic. She was very patient and informative, and when she left I felt like I knew more about my home than I've ever known. I also have a much better understanding of the roofing process and the importance of quality work. I felt like she truly cared about my family and our needs. I look forward to having HCR take care of my home remodeling needs in the future!

Erin Smith Avatar
Erin Smith
7/26/2019

Chesley really helped me understand what the options are and decide what was best for me.

Kathryn Smith Avatar
Kathryn Smith
7/26/2019

Evan Thomas is absolutely amazing, he came to my house a couple weeks ago and pointed out some issues with my windows that I didn't even know I had. I am forever grateful to him. The results from HCR coming out and installing new windows are superb. They are so easy to deal with and they really care about their customers! Never had a rep come to my door that was so nice and professional until now. I wish I could give Evan more than 5 stars. He deserves a raise!

Margeaux Johnson Avatar
Margeaux Johnson
7/26/2019

Sean came out and gave us a quote for replacing all of the windows and siding on our house. He was very friendly and knowledgable about their products and was able to answer all of our questions.

Trey Oliver Avatar
Trey Oliver
7/26/2019

(Traducido por Google) Chesley kennedy es el mejor contento de trabajar con él 5 estrellas sin piedad(Texto original)chesley kennedy is the best glad to work with him 5 star no dout

Darron Jones _ Staff - JeffreysGroveES Avatar
Darron Jones _ Staff - JeffreysGroveES
7/26/2019

(Traducido por Google) Kerry Dobson es increíble! Era muy educada, profesional y organizada.Está preparada educativamente para informarle con cualquier pregunta o inquietud que pueda tener sobre su hogar. Actualmente no puedo comprar lo que se ofreció en este momento, pero cuando lo haga, definitivamente la llamaré.(Texto original)Kerry Dobson is amazing! She was very polite, professional, and organized. She is educationally prepared to inform you with any questions or concerns you may have about your home. I'm currently not able to purchase what was offered at this time, but when I do, I will definitely give her a call.

A. P. Avatar
A. P.
7/26/2019

(Traducido por Google) Kerry Dobson fue excelente al explicar el producto, los mejores beneficios del producto y la calidad. Estaba muy bien informada. Fue muy amable y explicó todo lo que era muy comprensible.(Texto original)Kerry Dobson was great at explaining the product the best benefits of the product and the quality.She was very knowledgeable.She was very friendly and explained everything that was very understandable.

Carol Collins Avatar
Carol Collins
7/26/2019

(Traducido por Google) HCR reemplazó mis canalones y bajantes. Lo hicieron a tiempo, dentro del precio cotizado, y el trabajo fue de primera calidad. Incluso recortaron los árboles de la casa que necesitaban ser recortados para la instalación. Todos los miembros de HCR con los que trabajé eran profesionales y educados. Definitivamente un negocio recomendado.(Texto original)HCR replaced my gutters and downspouts. They did it on time, within the quoted price, and the work was top quality. They even trimmed the trees away from the house that needed to be trimmed for the install. Everyone from HCR that I worked with was professional and polite. Definitely a recommended business.

Alan Antill Avatar
Alan Antill
7/26/2019

(Traducido por Google) Estoy feliz con mis nuevas ventanas y la amigable profesionalidad del equipo de instalación y el soporte de ventas durante el proceso.(Texto original)I'm happy with my new windows and the friendly professionalism of the installation crew and sales support during the process.

Antoinette Daye Avatar
Antoinette Daye
7/26/2019

(Traducido por Google) Homefix hizo un gran trabajo con la instalación de mi ventana de principio a fin. Manteniéndome informado durante todo el proceso y el día de la instalación, su equipo hizo un trabajo fantástico y mis nuevas ventanas son increíbles.(Texto original)Homefix did a great job with my window installation from start to finish. keeping me informed throughout the process and on the day of the install, their crew did a fantastic job and my new windows are awesome.

Radio Free Raleigh Avatar
Radio Free Raleigh
7/26/2019

(Traducido por Google) Chesley K. fue increíble. Respondió todas mis preguntas y me tranquilizó por mis preocupaciones. Espero una hermosa y nueva apariencia en mi hogar en unas pocas semanas.(Texto original)Chesley K. was awesome. He answered all of my questions and put my mind at ease for my concerns. I look forward to a beautiful new look on my home in a few weeks.

Kamilla Dancy Avatar
Kamilla Dancy
7/26/2019

Chesley was wonderful . He was very detailed and made sure I understood the process for window and roof replacement. Thank you for taking the time and being so thorough.

Carolyn Monroe Avatar
Carolyn Monroe
7/26/2019

Kerry Dobson was very pleasant and helpful

Michael Sellers Avatar
Michael Sellers
7/26/2019

Great place to work

Ashley Adams Avatar
Ashley Adams
7/26/2019

Very pleased with what HCR did with my roof. Salesman, Brian Foley was very professional, knowledgeable in the work, worked in home remodeling professionally. Ryan Price, the field supervisor did everything he said he would do. Showed up, managed the operation without issue. Sara scander regional roofing manager was very helpful with making with making payment a smooth process. No debris were left in my yard. I did have to get them back out to move a very heavy flower pot back in place the next day. Would reccomend to anybody. A little pricey but you get what you pay for.

John Lewis Avatar
John Lewis
7/26/2019

We were very satisfied from start to finish with this company regarding our windows replacement!We went through BJ's Wholesale Club.Price was good, windows are great, and work was done well. We are very pleased!!

Maryann Sykes Avatar
Maryann Sykes
7/26/2019

Completed All Doors and Windows in a Very Fast, Efficient Manner! Homefix Custom Remodeling replaced all the windows in my house. They replaced all the exterior doors, six of them, including the two garage doors. They did a beautiful job and we're very happy with them. You spend a lot of money and you hope you're going to be happy. I'm very happy. Know what you want to do going in, work with them, and they can get it done. They replaced all my windows in one day. That was pretty cool. The doors were pretty quick also, but one of the doors had to be ordered. The actual install only took a couple of hours. Homefix Custom Remodeling was fast, efficient, and they got the job done.

Jack R. Avatar
Jack R.
7/25/2019

Outstanding! Door Looks Amazing! When I initially became aware of Homefix Custom Remodeling Norfolk I kiosk the front desk to schedule a representative out to give me a quote. The representative, salesman, arrived at the house and he was friendly and he really did a good job preparing us for what was to come. He did not leave us with many questions that needed to be answered. I believed he was well educated in this business.

There were some scheduling conflicts as we were going out of state but once we were back they scheduled us right away. The new door was installed in exactly the time frame that they gave us. Initially I was hesitant about the color of the door that we had chosen but it has turned out to be an outstandingly good thing for us. The door looks amazing and we were taking a chance and initially skeptical about a black door but it has really grown on me and I love it. I will be doing the shutters to match and compliment the door and will reach out to Homefix Custom Remodeling Norfolk to see if they provide this service as well.

Terrific, outstanding experience! We were well informed and educated by the salesman through this whole process!

Sarah M. Avatar
Sarah M.
7/25/2019

5 star ratingI recommend this company for great customer service and quality products

Joshua W. Avatar
Joshua W.
7/25/2019

Steve and Eric did a wonderful job. They took extra time and effort and made sure that we would be satisfied, awesome work guys.

Binh Nguyen Avatar
Binh Nguyen
7/23/2019

I was planning to replace the gutters eventually when a representative from HCR knocked on my door. It was motivation to initiate the educational process to learn about gutter materials, sizes and prices. A meeting was arranged for the following evening. Kai was the account associate who was knowledgeable and patient and provided a brief presentation. I was convinced to forgo estimates from other companies due to fair price negotiations and the willingness of HCR to customize the gutter and downspouts to the larger 5” and 3” x 4” options, respectively. The 50 year umbrella warranty was a further attractive feature. Andy was easy to work with to arrange with accommodating crew manager, Jerson, to install the final two sections of gutter guards and to provide the final two payments to Ryan.

Robert Sellers Avatar
Robert Sellers
7/21/2019

All around great experience from beginning to end. HCR made recommendations based on my actual needs without trying to upsell me. They performed excellent work and properly cleaned up without leaving a speck of trash on my property. HCR communicated throughout the process and were able to receive materials earlier than promised. They followed up with me during and after the work was performed to ensure my satisfaction. Top notch company and will definitely hire them for future projects.

B Ha Avatar
B Ha
7/19/2019

Quick, Fast, and Easy! Homefix Custom Remodeling did the insulation in the attic. The sales representative who came out is actually how I made my appointment. The technicians arrived a few minutes early and they did a walk-through with me prior to the install to show me everything that they would do.
They sealed the old insulation down and then put in blown-in foam insulation on top. Everything went very smoothly. I didn't have any issues. They cleaned up and everything and it went very quick. We did a walk-through afterward as well, to make sure I was satisfied with the job. The office staff was fine when I dealt with them. I have definitely noticed the difference with the new insulation! I highly recommend Homefix Custom Remodeling!

London V. Avatar
London V.
7/18/2019

I just had some windows replaced by HCR and I am thrilled! The whole experience from my first meeting with Kristina to the final install was professional, responsive and very pleasant. The communication all the along the process kept me informed so I never had to wonder what was going on or when were things going to happen. Kristina said in our initial meeting that HCR is really concerned that they leave their customers happy and completely satisfied. Turns out , they really do care and they deliver. I highly recommend them and will be referring my friends and will look to them for my next big project.

Lora Loftis Avatar
Lora Loftis
7/18/2019

They did an excellent job! Homefix Custom Remodeling Raleigh came out and worked on my roof, gutters, and soffits for me. They did an excellent job! The only slight problem I had was, that they showed on two different days without calling me first to let me know they were coming. Luckily, I was home on both days, and was able to give them some special instructions on the work. Plus, I just like to be there when someone is working on my home. But other than that, everything was fine. Their employees were nice people, and very professional. And the finished product was great! Like I said before, they did an excellent job!

Patricia R. Avatar
Patricia R.
7/18/2019

My husband and I hired HCR for a full home remodel --- siding, windows, storm doors, roofing, trim, and gutters. It all started when we met with Kristina Kelly for a consultation, who was friendly, communicative, professional, and patient with us. She is an extreme asset to your company. After install began, there were a few hiccups with the window/door crew clean up but it was addressed promptly and professionally. The siding crew was simply amazing and stayed late to make sure the job was completed on time, and despite being busy working they also helped me bring my groceries in!! The roofing crew was equally great, working hard and long and keeping us informed of what needed to be replaced as far as bad wood.We had to have the service tech, Kyle come out and adjust some things with the storm doors, but he was kind and professional, working in the heat to get the job done and make sure we were happy. The project manager, Ben Schwartz, was also kind and professional. He came out and performed a final site check to make sure everything was taken care of and helped me make sure everything was in proper order.Overall I would highly recommend HCR to anyone and everyone. The famous saying is you get what you pay for, and this experience has proven that to a T. My experience has been extremely positive and we are both very happy!

Candace Baker Avatar
Candace Baker
7/17/2019

I have more windows to be done, and i will be calling Homefix to do those as well! I hired Homefix Custom Remodeling Norfolk to replace the windows in my house because the house is over 67 years old and the old windows weren't in good shape. I had all of the downstairs windows done this time, and I plan to have Homefix Custom Remodeling Norfolk replace the upstairs windows in the future. Everyone at Homefix was very nice. The sales representative was exceptionally nice. He was knowledgeable and professional. On the day of the installation, the installers arrived on time. They did the job quickly. They took care not to damage the property, and they cleaned up after they finished the work. Everyone at Homefix Custom Remodeling Norfolk was very professional. I was very pleased with the work and with my experience.

Ollie T. Avatar
Ollie T.
7/17/2019

We had a great experience with HCR. They gave us a fair price that was lower than some competitors, but with excellent quality work. Come time for window installation day, it went very smoothly and they finished 12 windows in one day. The workers were courteous, professional, and did great work. The windows look absolutely fantastic and we can now open our windows!! Before, they were painted shut, which we thought was a fire hazard. I also didn’t realize they’d replace the window borders on the outside, which replaced a lot of rotted material causing leaks. Lastly, these windows are so much easier to handle and clean. Looks soooo much better now with added functionality. One minor suggestion - after closing the deal and signing the papers, deal with the installation/billing office for payment. We initially dealt with the consultant for payment, who didn’t pick up payment after the first check was lost in the mail. The installation/billing office quickly processed this.

J M Avatar
J M
7/16/2019

We had a great experience with HCR. They gave us a fair price that was lower than some competitors, but with excellent quality work. Come time for window installation day, it went very smoothly and they finished 12 windows in one day. The workers were courteous, professional, and did great work. The windows look absolutely fantastic and we can now open our windows!! Before, they were painted shut, which we thought was a fire hazard. I also didn’t realize they’d replace the window borders on the outside, which replaced a lot of rotted material causing leaks. Lastly, these windows are so much easier to handle and clean. Looks soooo much better now with added functionality. One minor suggestion - after closing the deal and signing the papers, deal with the installation/billing office for payment. We initially dealt with the consultant for payment, who didn’t pick up payment after the first check was lost in the mail. The installation/billing office quickly processed this.

J M Avatar
J M
7/15/2019

Very Professional In Their Work I work in a volunteer fire department. I was looking for someone who could help us with replacement windows for the fire station, and I found Homefix Custom Remodeling. The representative came out and gave us an estimate on the work. When the installers arrived, they were on time, very professional. They cleaned everything out, put tarps down, and removed and replaced all eleven windows in a day. All I had to do was to sit and watch. I was impressed with the job they did. All the volunteer firefighters were very happy. I highly recommend Homefix Custom Remodeling.

Frank M. Avatar
Frank M.
7/15/2019

I got a new front door. It is great quality, beautiful, and the installation day was seamless. That said, there were some strange scheduling policies and a lot of scheduling issues. I (single female) own my home and was told my boyfriend (who lives there and pays rent) had to be present during the meeting. I tried to explain that I own my home and my opinion was the only one that mattered in this case, but that didn't matter to the HCR reps. I was told the meeting couldn't be scheduled until he was there, then someone called me the next day and said the meeting was confirmed knowing it would be just me, then when the rep came to my home he wouldn't start the meeting until my boyfriend was there. I had to make him come home from work just so he could sit there in silence while I told the rep what door I wanted. It was incredibly bizarre and came off incredibly sexist (although, after complaining to few folks at HCR I have been assured it is not. They said they get this complaint a lot but makes me wonder, why not change your policy to improve customer perception and experience?)I was told it would take 4-6 weeks to get the door made, but it ended up taking about 11. I had to make many calls to try to figure out when my door would be installed because no one was giving me any updates. I leaned a lot on the Richmond project manager, Jim, who was excellent, responsive, and had great customer service. I would recommend HCR but would recommend getting firm commitments on timelines and also make sure you're okay with having to have another "decision maker" at your appointment. If you're going to be meeting with the rep alone, it may cause issues.

Baylee Mabe Avatar
Baylee Mabe
7/15/2019

It was a great experience. They did good quality work and were effiicient This was the first time using Homefix Custom Remodeling Vienna. They put on a new roof on my townhome. They did a very good job. They were very efficient and cleaned up after themselves. Plus, when it rained, they notified me immediately and told me when they were coming back out. The gentleman whom I interacted with was not only easy to work, but he was knowledgeable as well. He was polite and courteous. I would recommend Homefix Custom Remodeling Vienna to my family and friends.

Matthew A. Avatar
Matthew A.
7/15/2019

Timely, Effective, Very Neat, Very Quiet! They Were Great! Homefix Custom Remodeling installed replacement windows throughout the whole house. I contacted them online, and the office staff texted me to let me know a date; the date wasn't good, so I called them and they worked with me to get a good date. The installers arrived on time. They were very communicative and friendly, and they explained everything to me. They were there on time, they got the work done early, they cleaned up when they finished. They were friendly and nice and very quiet. I had an issue with one window, and they corrected it right away. I was very satisfied and I would highly recommend Homefix Custom Remodeling!

Linda R. Avatar
Linda R.
7/10/2019

Exceptional work in replacing my roof. New roof is just beautiful.

Michael Kurman Avatar
Michael Kurman
7/08/2019

My family recently chose Homefix Custom Remodeling to replace and install a new roof in my mom s house. Throughout the initial bidding process, we were impressed by the professionalism of Mr. Jason. He informed us on roofing specifics and answered all our questions. He gave my mom the confidence to go with HCR on what she considers a huge investment. Within a week of signing, we were scheduled for the installation. The roof was scheduled first with the gutters to be installed another day. Franklin s crew came early with the goal of finishing in a day. They were efficient, professional, friendly and very much focused on their work. They cleaned the job site completely. The gutters were scheduled a week later and took two days to install. There were some nails left on the roof and around the surrounding area but the crew came back to clean when we called. Overall, we were happy with our new beautiful roof. We would recommend HCR to anyone in need of a new roof installed. The only thing that we wished we were warned about was that the existing fascia board and soffit that we wanted replaced should have been done first before the installation of the new roof. Had we known that these are not part of the roof replacement, we would have had them replaced before having the new roof and gutters installed.

Elaine T. Avatar
Elaine T.
7/08/2019

Fair & Reasonable Homefix Custom Remodeling Virginia Beach did a really good job for me! This was my first time using their services. They came to my door asking if I needed any services done. I found that to be a surprising approach, but a good one as I did need work and I would not have known about them otherwise. I had them install new gutters for me. The work turned out good. Their quality is good and their service is good. The workers who installed them were on time and respectful of my property. They cleaned up everything well too! If you need services done then, by all means, call Homefix Custom Remodeling Virginia Beach!

Michael P. Avatar
Michael P.
7/08/2019

good work

Leroy J. Avatar
Leroy J.
7/06/2019

Im still waiting for the waste to be removed. They did remove the waste. I would not recommend this company.

James D. Avatar
James D.
7/05/2019

Great work! Very professional Homefix Custom Remodeling Vienna replaced my gutters for me. This was the first time I had hired them. I learned about their company at the Chesapeake Jubilee. I give them a five-star review because they arrived at the scheduled time and the work was done within the time frame they gave me. The work was done well. They guys were polite and cleaned the premises before leaving. Homefix Custom Remodeling Vienna is a very professional company!

Saderia B. Avatar
Saderia B.
7/03/2019

Friendly & Courteous Crew That Did A Good Job! Homefix Custom Remodeling Virginia Beach did a really good job for me. This was my first time using their services. Actually, they contacted me about the possibility of getting a new roof. After listening to them and getting their quote I went with their services for a new roof and gutters. The installers were prompt, polite and professional. They were respectful of my home and yard and they were courteous. They explained what they would be doing and asked if I had any questions. Their pricing was a little bit high but overall it was fair for what they did. The only thing that I would like to see them change is the nail pick up. They did a great job checking the yard for nails but they forgot to do the same on the roof because when we got our first rain storm a lot of the excess nails fell down onto the driveway. Everything else was really good and I would absolutely recommend Homefix Custom Remodeling Virginia Beach!

Carolyn C. Avatar
Carolyn C.
7/02/2019

I was very pleased with the work done by Homefix Custom Remodeling. They said it would be between 3 and 8 weeks to get scheduled and it was scheduled after only 1 week! I was not home during some of the work but when I got home, it looked great and you would hardly know they were there. A few small things needed touching up and they were there very quickly to fix them. Everyone that I worked with was very professional and pleasant. Would definitely recommend them!

Jane Turner Avatar
Jane Turner
7/01/2019

Danny was very pleasant and helpful. Everything was timely and professional. I am using HCR for my next project now. The value is unbeatable. Danny made it very easy and educational. I know I am in good hands with Danny and HCR.

Daniel Kelly Avatar
Daniel Kelly
7/01/2019

I have had a wonderful experience with HCR. Ben Wagner gave a very pleasant and thorough description of the company and its services. The company gave thorough descriptions of what to expect and followed through. The work was done in a timely manner and the workers made sure that my property was protected and clean when the job was finished. I love my new roof.

Carol Coleman Avatar
Carol Coleman
7/01/2019

I was very pleased with the work done by Homefix Custom Remodeling. They said it would be between 3 and 8 weeks to get scheduled and it was scheduled after only 1 week! I was not home during some of the work but when I got home, it looked great and you would hardly know they were there. A few small things needed touching up and they were there very quickly to fix them. Everyone that I worked with was very professional and pleasant. Would definitely recommend them!

Jane Turner Avatar
Jane Turner
6/29/2019

Excellent Experience All Around Homefix Custom Remodeling Raleigh installed four replacement windows for us. Their customer service was very helpful, and it was easy to schedule an appointment. On the day of the appointment, the Installers arrived on time, They were wonderful. They were very helpful, very friendly. They told us exactly what they were going to do and then they did it. The whole process took about three and a half hours and they cleaned up and hauled away the old windows. We would definitely use Homefix Custom Remodeling Raleigh again!

Lillian M. Avatar
Lillian M.
6/27/2019

Great experience, Bob was great, feedback from HCR management to employee to customer was great!!! Highly recommend

Jose Marquez Avatar
Jose Marquez
6/26/2019

The roof looks beautiful and I would recommend HCR to others. The only concern we have (and have voiced to HCR) is the lack of communication during the install of our roof as well as the after math of the process. Though the roof looks fantastic we don't know if it was installed correctly as there did not seem to be a supervisor on site or any updates on the progress. The process in our situation included an estimate, an agreement, the work, and that's it. It has been a couple of weeks since the roof has been completed and we still haven't had someone at our home review the project for proper install/completion...or at least non which have made themselves known to us. The gentleman who provided our estimate has reached out and one of the project coordinators as well but my concerns still stand. I believe the roof was installed properly, however, reassurance from a roof expert would be nice.

norma richardson Avatar
norma richardson
6/26/2019

We are satisfied! Homefix Custom Remodeling put in a sliding glass door for us. They seemed to know what they were doing. They had one gentleman who helped us decide to do the job, and then pick out the door. Then another man came out to do the actual measurements. Finally, they installed it for us. They all showed up on time, and were friendly and polite people. So far, we are quite satisfied with their services!

John M. Avatar
John M.
6/24/2019

I Would Highly Recommend Them To Friends, Family & Everyone Homefix Custom Remodeling Vienna did a fantastic job for me! This was my first time using them. I went online, filled out an email to get information and Homefix was one of several companies that reached out to me. I went with Homefix because their rep was the most informative and friendly. I had them demo some old windows and install new ones for me. The installers were prompt, polite and professional. They were respectful of my property. Their pricing was reasonable and the installers were very courteous. They took the time to explain some of the features to me and answered my questions. I would highly recommend Homefix Custom Remodeling Vienna!

Elizabeth G. Avatar
Elizabeth G.
6/21/2019

I appreciate the quality of the work and the kindness and thoughtfulness of the team in working with each other and the finished work is excellent. The Hardy Board look magnificent on my house. Excellent!

Alice Hertzler Avatar
Alice Hertzler
6/21/2019

On the expensive side, but did great job.

Michael K. Avatar
Michael K.
6/20/2019

The company representative Chesley Kennedy went above and beyond to make sure that all of my needs and wants were met and exceeded. He is truly a value to your company! Can’t wait for my house to be transformed!!!

Phyllis Bridges Avatar
Phyllis Bridges
6/20/2019

Loved the knowledge and professionalism. Waiting to incorporate proposed work into our budget but will once we can due to the value of such a quality product. Kerry Dobson is the main reason for our review - she was excellent.

Samuel Thomsen Avatar
Samuel Thomsen
6/20/2019

Chesley came to my home and was so personal but also very informative. When he left I felt so aware of the process of this home improvement. During The entire visit I was comfortable and it was very relaxing and i felt like he was honest and trustworthy because he gave me options and did not try to lock me into one situation. Loved this rep!!!

Gaming Fever Avatar
Gaming Fever
6/20/2019

Chesley Kennedy did a smash up job explaining the company and their products. So much so that I couldn't resist purchasing windows for the entire house. I felt very comfortable making this decision.

Jane Gauntz Avatar
Jane Gauntz
6/20/2019

{No Comment Provided}

Kamilah A. Avatar
Kamilah A.
6/19/2019

Best roofing experience This was the first time I've used Homefix Custom Remodeling Raleigh. They replaced my roof with Timberline shingles. It was very beautifully done. There were no problems. And I had great communications with Sarah, the Regional Manager, using texting, email and the phone. She was very efficient. The representative who presented the product to me answered all my questions and explained everything carefully. He was very pleasant. Making an appointment was easy too. They informed me of a date. But when that date didn't work for me, they presented another date. And we finally made it work. They were very professional as well as friendly. They were very informative and very responsive. I would absolutely recommend Homefix Custom Remodeling Raleigh to my family and friends.

Cathy E. Avatar
Cathy E.
6/19/2019

They did a good job! Very satisfied! Homefix Custom Remodeling came out and replaced some windows for me. Their workers showed up on time, and they were nice people - easy to get along with. They did a good job on the windows, and did exactly what they said they would do! Very satisfied!

George C. Avatar
George C.
6/17/2019

Exactly As Promised The guy from Homefix Custom Remodeling Raleigh came out and gave me an estimate concerning my gutters. He told me what the installers were going to do, and once they showed, they did exactly as promised. They replaced my gutters and didn't even leave a mess. This was my first experience with Homefix, and I something came up again, I would use them.

V. D. Avatar
V. D.
6/17/2019

Did what was expected and no mess left.

Marion D. Avatar
Marion D.
6/14/2019

Exhilarating experience with good results! I hired Homefix Custom Remodeling for two projects. Initially, I contracted them to do window replacement. I was extremely pleased with that project and had a great experience with a great team and a great project manager. So when the project manager offered to facilitate a second phase, I was willing to amend the contract and added gutters and trim work. He and I agreed that it would be the same great process with a similarly great team. Unfortunately, the second team surprised me when they showed up without establishing a schedule or detailing the scope of the work. I was caught unaware and had trouble communicating my expectations with them because they seemed to only speak Spanish. The project manager was also caught off-guard but he quickly mitigated the problem and made sure to catch up all the scheduling details to guarantee that I was content. This threw off the workflow of the contract a little bit, but the project manager demonstrated a willingness to work through everything and put it back on an even keel. I ended up very happy with the work that was done. In summary, I was extremely satisfied with the first team. I didn't observe the work of the second team but ended up happy with the results. I am pretty sure this was just an anomaly on the part of Homefix Custom Remodeling and recommend them highly to others.

Ausin G. Avatar
Ausin G.
6/14/2019

Very impressed with the company . Ben came out and did the estimate and said the job would be scheduled about the first week in July. The job was expedited and they got it done the first week in June . The crew arrived early and jumped right in and the job was done the same day . No mess left around all the materials that were not used on the job were stacked neatly and out of the way to be picked up by the Project Manager who also was very professional answered any and all questions I had . I will suggest them to anyone looking to have work done and done correctly .

al whitmer Avatar
al whitmer
6/14/2019

the roof and gutters turned out amazing! perfect match to the house. great clean up afterwards. the crew did a great job 👍 👍 thanks again

stephanie stancil Avatar
stephanie stancil
6/13/2019

I met with Chesley Kennedy today.I must say Chesley is a very good representative for your company.I was very pleased with his representation.Very friendly and knowledgeable answered questions thoroughly.

Bettie Dunn Avatar
Bettie Dunn
6/13/2019

Chesley Kennedy was my sales associate and he was amazing. He had to actually come back twice and both times was very professional and patient. He made the entire process easier by how knowledgeable he was. I would recommend him to anyone.

MrsPrettyLady Avatar
MrsPrettyLady
6/13/2019

The representative Chesley was very professional and did everything he could to help us with our hail damaged roof. We look forward to getting approval from our insurance so we can get the roof replaced by HCR.

Cynthia Wilcox Avatar
Cynthia Wilcox
6/13/2019

Very professional. Thoroughly presented the process with no sales pressure.

George Higgins Avatar
George Higgins
6/13/2019

It has been a pleasure working with the people from Homefix Custom Remodeling. I started out having 2 windows replaced, and the job done by Bob Walker was top-notch. Afterwards, I worked with Jim McMullin and had my roof replaced. I have seen other new roofs, but I believe that I have the best looking roof in the neighborhood. I would say that the people who work for Homefix make the company look good!!

Jennifer Bonner Avatar
Jennifer Bonner
6/12/2019

Could not have been more pleased with the professionalism of the entire staff. The installation of my new windows and sliding glass doors went very well and the installers did an excellent job!

Carolyn McGhee Avatar
Carolyn McGhee
6/12/2019

After a home visit from Emily Rinaldo, sales representative for Homefix Custom Remodeling in Richmond, my wife and I decided to hire the company to replace the roof on our home. Emily took the time to listen to our concerns about what we were looking for in a new roof and presented options for the new roofing shingles and underlying materials. She answered all our questions about the company and the installation process. She even made notes in the final contract about what areas of our landscaping would require extra protection during the removing of the old roof. After the contact was signed, numerous people within the company contacted us to ensure that the project would be started and completed in a proper manner. Sara, roofing install manager, kept us informed when the materials were ordered and to be delivered, along with an installation date.The installation crew, led by Edgar, did a fantastic job with the roof installation and daily cleanup of the job site. The crew worked long hours under the hot sun and communicated well as the demolition and installation of the new roof progressed. They were courteous and gracious.Jim McMullin, Project Manager for Homefix Custom Remodeling, made a final site visit along with Emily to making sure we were happy with the job and asked if we had any additional questions or concerns. Jim reminded me about the extended roof warranty and that if any issues arise that I call him directly.Overall, our decision we made to hire Homefix Custom Remodeling exceeded our expectations. Thank you for a job well done. We would highly recommend this company.

Ed Socha Avatar
Ed Socha
6/08/2019

After a home visit from Emily R******, sales representative for Homefix Custom Remodeling in Richmond, my wife and I decided to hire the company to replace the roof on our home. Emily took the time to listen to our concerns about what we were looking for in a new roof and presented options for the new roofing shingles and underlying materials. She answered all our questions about the company and the installation process. She even made notes in the final contract about what areas of our landscaping would require extra protection during the removing of the old roof. After the contact was signed, numerous people within the company contacted us to ensure that the project would be started and completed in a proper manner. Sara, roofing install manager, kept us informed when the materials were ordered and to be delivered, along with an installation date. The installation crew, led by Edgar, did a fantastic job with the roof installation and daily cleanup of the job site. The crew worked long hours under the hot sun and communicated well as the demolition and installation of the new roof progressed. They were courteous and gracious. Jim M*******, Project Manager for Homefix Custom Remodeling, made a final site visit along with Emily to making sure we were happy with the job and asked if we had any additional questions or concerns. Jim reminded me about the extended roof warranty and that if any issues arise that I call him directly. Overall, our decision we made to hire Homefix Custom Remodeling exceeded our expectations. Thank you for a job well done. We would highly recommend this company.

Edward S Avatar
Edward S
6/07/2019

Thomas was excellent and eased us through what we felt was a daunting task. We look forward to the finished product and have high expectations!

Kyle Rosch Avatar
Kyle Rosch
6/07/2019

We bought a replacement sliding door. The price was competitive for the high quality product we bought. The installation was very fast and we are completely satisfied with HCR.

Dave Rice Avatar
Dave Rice
6/06/2019

The sale representative was courteous and knowledgeable about all the products they offer. All scheduled appointments were timely and employees were professional, friendly and consciences about bring mud or dirt into the house. I could be more please with the product and the staff.

Paul T. Cutter Avatar
Paul T. Cutter
6/06/2019

Great experience, Bob was great, feedback from HCR management to employee to customer was great!!! Highly recommend

Jose Marquez Avatar
Jose Marquez
6/06/2019

The removal and installation went very well. There were no issues that weren't addressed and resolved quick. The crew left my house broom clean and the windows fit and look Great ! I would recommend this company to all people looking to have their house windows updated or other renovations. Matter of fact I already have. Great Job HCR. Thank you.

kevin waitt Avatar
kevin waitt
6/06/2019

Friendly, efficient, and focused! I asked Homefix Custom Remodeling to do a re-roofing job for me. I can not believe how efficient they were! They were here maybe five or six hours, and they were finished. They showed up on time, and got right to work, and did a great job. I was expecting it to take much longer. Their employees were very friendly people, and they knew exactly what they were doing. And, they paid attention to what they were doing. Very focused on the job at hand! Five Stars!

Mark D. Avatar
Mark D.
6/06/2019

Very Happy With My Roof! Tremendous Professionalism! I am very pleased with the new roof that Homefix Custom Remodeling Vienna did for my home. The salesman that came out helped me tremendously with the decision to go with them. He was very informative and really thorough in providing me with all the information I needed to make this big decision.

The roof installation was initially scheduled for a later time but they had an unexpected opening and were able to get to me sooner than expected which was fine with me.

There was only one mix up with the delivery which took place when I wasn't at home and did not catch it until the following day. They delivered white drip edging instead of the brown which I had ordered and the manager took care of that and the correct edging arrived the exact day of installation. They really were on the ball with everything! It only took one day for the entire job to be completed.

Clean up was great and I only found one nail in the yard about 20' from the house itself and probably made it's way there by accident. It was impressive to me that they used a magnet to get every nail out of my yard!

I would recommend their services to anyone, from the salesman to the installation crew they truly were very efficient and very skilled at what they do. I am looking forward to my roof lasting for the next 50 years!

Wayne F. Avatar
Wayne F.
6/06/2019

Excellent job on the replacing the shingles on our house.It worked out very good for us . Thanks to the sales rep for giving us the needed info to not put off the replacement. Also thanks to the work crew and others involved in the project.

Wayne F Avatar
Wayne F
6/04/2019

Did a great job start to finish. Would recommend and will use again in the future.

Robert N. Avatar
Robert N.
6/01/2019

Everyone from Mike H. the sales rep, Josh the project manager to the crew were fantastic. The crew arrived on time and worked so hard!! I have have dogs and a toddler and they made sure to clean up everything for the safety of our family. The end result is fantastic!! Love the roof. I love working with honest people that do what they say they are going to do. Thank you everyone for this piece of mind for many years to come!!

Michelle LeBlanc Avatar
Michelle LeBlanc
5/30/2019

The roof looks beautiful and I would recommend HCR to others. The only concern we have (and have voiced to HCR) is the lack of communication during the install of our roof as well as the after math of the process. Though the roof looks fantastic we don't know if it was installed correctly as there did not seem to be a supervisor on site or any updates on the progress. The process in our situation included an estimate, an agreement, the work, and that's it. It has been a couple of weeks since the roof has been completed and we still haven't had someone at our home review the project for proper install/completion...or at least non which have made themselves known to us. The gentleman who provided our estimate has reached out and one of the project coordinators as well but my concerns still stand. I believe the roof was installed properly, however, reassurance from a roof expert would be nice.

norma richardson Avatar
norma richardson
5/30/2019

Thanks to Yohana,Chris, Justin and all the guys who replaced my windows and gutters. They were there to answer questions I may have had, very professional and didn't hesitate to return my calls in a timely manner. I look forward to seeing the decrease in my energy bills as a result of the changes that were made.

Teresa Mcnair Avatar
Teresa Mcnair
5/30/2019

Very Satisfied! We needed a new roof and wanted to install new windows. We went to a home trade show and we decided on Homefix Custom Remodeling Vienna for our project. They put on the new roof and installed thermopane windows. They showed up on time, and they got right to work. They worked diligently. They got the roof job done in one day, and they did the windows the next day. The workmen did a good job of cleaning up. They were very professional. I would recommend Homefix Custom Remodeling Vienna.

Ed P. Avatar
Ed P.
5/29/2019

I worked with Danilo to set everything up with HCR on pricing and materials. Danilo was very professional and easy to work with and all other communications with HCR were also professional. The quality of work was excellent and with two crews to make sure the job was done on schedule.

Mark C. Avatar
Mark C.
5/29/2019

Great Job! Great Price! We used Homefix Custom Remodeling Virginia Beach to install insulated vinyl siding on the exterior of our home. We were quite pleased. We shopped around for over a year before choosing them. We liked that their price was competitive. The price was the biggest mitigating factor in why we chose them, in fact. I think it took them three or four days total to complete the job. The crew was very professional, and they addressed all my concerns. The whole experience from sales to follow-up was good. Even after the guys left, Homefix Custom Remodeling Virginia Beach called to make sure we were pleased.

Chris B. Avatar
Chris B.
5/28/2019

After shopping for ~year, we contracted with Homefix Custom Home Remodeling. Their salesman was knowledge and was easy to work with. After signing work was to take place ~8 weeks out however the installation crew arrived to perform the task a couple of weeks early. Their work was done in professional manner, the site was left clean after every day's work and any/all concerns we may have had were addressed. In the end we are quite pleased with our choice to go with HomeFix Custom Remodeling.

chris b Avatar
chris b
5/28/2019

When you want your roof done with quality this is the company to choose. Thank you Homefix Customer Remodeling for a job well done.

ERIC ROSE Avatar
ERIC ROSE
5/27/2019

Homefix offered us a great deal on custom-fitted windows and a sliding door. Over the course of several weeks, the windows and door spaces were measured, and the custom built units assembled and shipped. On installation day, a team of Homefix employees showed up with all the pieces, removed the old windows and door, and installed the new ones, finishing and sealing them in place. Since then, we've had a massive reduction in drafts in the house. Sound from traffic and airplanes has dropped significantly, too. We were so happy with it that we added attic insulation to the deal; the financing and contract work were painless and arranged to allow us to pursue our own financing while still ensuring that the work was done on schedule. Everyone we've dealt with has been professional, capable, and friendly, and questions were quickly answered. The entire process was painless and we are very happy with the results. Thank you to everyone at the HCR team that helped us out.

James Pipes Avatar
James Pipes
5/27/2019

I was pleased to have used Homefix. They worked on my friends kitchen and fell in love with the design they did. I wanted them to custom make me a kitchen and they were able too. They sketched it out and showed me a 3D version as well. It was pretty dope. Good pricing and good quality work. Recommended

Тanya Lemon Avatar
Тanya Lemon
5/27/2019

Everything said within all of these reviews are true. They are experienced, polite, friendly, caring and HONEST. I put honest in bold because that’s what everyone should look for in a company. I had one company come in before I had found Homefix Custom Remodeling Construction and they gave me a ridiculous quote followed by quoting extra random things that i didn’t even need. I explained the quote to Homefix Custom Remodeling and they were confused/in shock of how high of a price they gave me for a pretty reasonable job. There’s a difference between a company looking at their job as a source of money and a company that loves what they do. I think Homefix Custom Remodeling loves what they do. This is why i chose these contractors to remodel my home.

vlady garb Avatar
vlady garb
5/27/2019

Homefix construction has been a great company overall. They were so attentive and helped me figure everything out. They were always willing to help and answer all the questions I always had. From our first interaction, I would say I knew I wanted to collaborate with them. They had such great prices, they weren’t exactly low, but they were worth it per the job. We ended up giving them a couple more jobs after our interaction and they all enjoyed them as well.We went ahead and used them for a full kitchen remodel. Will use them sometime in the future when we want to fix up our living room area!

Lina Freeman Avatar
Lina Freeman
5/27/2019

Had windows, patio door, gutters done. The company is very professional and intelligent to the work they do. As for the customer service and warranty issue they are above and beyond their words. Their words are honest and they stand behind all they say and do. It’s been about a year since the install and it all still up to par. I am now getting my roof replaced by them within a month just waiting for them to get all the materials. In the future they will be doing my siding also. HCR quality is superb and the warrant is outstanding. When all said and done HCR will done my entire home exterior l. Thank you HCR!

John Nowland Avatar
John Nowland
5/27/2019

I had attic insulation installed, the workers were polite and courteous. They informed me of what they had to do and they made sure they didn’t make a mess and cleaned up once the job was complete.

Mark Champ Avatar
Mark Champ
5/27/2019

My first interaction with HCR was with Nabil. He's a wonderful advisor. After having other companies come out to give me estimates, I feel Nabil with HCR has incredible integrity and knowledge of the company & its products! No hard sell, no taking advantage because I'm a woman, no changing the price if I purchase on the spot. The workers showed up as scheduled. Respected my property and cleaned up everything, even what had gone into my neighbors yards. I can't say enough about this company and its people.

Donna P. Avatar
Donna P.
5/27/2019

Had windows, patio door, gutters done. The company is very professional and intelligent to the work they do. As for the customer service and warranty issue they are above and beyond their words. Their words are honest and they stand behind all they say and do. It’s been about a year since the install and it all still up to par. I am now getting my roof replaced by them within a month just waiting for them to get all the materials. In the future they will be doing my siding also. HCR quality is superb and the warrant is outstanding. When all said and done HCR will done my entire home exterior l. Thank you HCR!

John Nowland Avatar
John Nowland
5/26/2019

UPDATE- Finally got in contact with the quality assurance manager. He apologized for the delays and communication issues and we were finally able to get our gutters installed. The guys who came out were polite and got the job done in three hours. Gutters look good just waiting for some rain for the real test. Updated review from 1-3 stars but won't go higher due to early issues.Got a flyer in the mail so called them up for a quote.They didn't show up on the original date like they were supposed to so we had to reschedule. We are in the market for gutter replacements. Gives us the price and we select colors and schedule an install date. Install date comes and goes with no word from anyone. I call them an leave several messages with no return calls over the course of a week and a half. Go full Karen on them and get told the wrong color came in they had to reorder. I say that is fine and to keep me updated. Guy assures me I will be contacted by next wednesday (this was on a friday). Hear nothing so the following friday I call back and Girl who answers says she will make a personal note to call me herself on monday with an update since she can't reach anyone. Following wednesday still haven't heard anything. Call back and they want to take my name and number to call me back and at this point I tell them 'No. I want to speak to someone right now." Get transferred to a new CS rep named Tomas who updates me and says he will text me later that night with the install date. I get the message. Great. Install day is here no one has shown up or called in the days prior to confirm the date. Tried to call Tomas and no answer as well as a voicemail that is not set up and no answer at their main office. So done would not reccommend if you want anything done in a timely fashion

Tershi Avatar
Tershi
5/26/2019

Very experienced work crews. I met with Ben Schwartz and ended up getting my roof done first. I was so impressed that I called Ben back and signed up to have my siding and trim done. After all was said and done, my house looks completely different and it is absolutely beautiful! HCR is not the cheapest, but I received everything I paid for and more.

franklin asmithallen24 Avatar
franklin asmithallen24
5/24/2019

The experience I had with HCR was very satisfactory in every way. Starting with their representative, Kristina Kelly. She was very professional and knowledgeable about the business. Her calm demeanor and willingness to answer all my questions were very helpful. Her reassurance that Customer Satisfaction was their top priority was sincere and she has followed through by checking on the project each step of the way. The men who actually did the roof repair were equally professional and did a great job. They, too answered all my questions and cleaned the site thoroughly after they were done. Great job and I would recommend HCR to anyone needing work on their home.

Linda W. Avatar
Linda W.
5/24/2019

gentleman that installed windows was american and did a high quality installl

Wanda E. Avatar
Wanda E.
5/24/2019

Job Well Done! I accepted Homefix Custom Remodeling Virginia Beach bid for installing eleven windows in my home. I had several other bids from other companies and some were more expensive and some were less expensive. I chose Homefix Custom Remodeling Virginia Beach because of they represented service and product. I got the feeling from them at the time of the bid that they really took great pride in service and also really believed in the product that they were selling.

When they arrived to remove the old windows and install the new ones they started right off getting the job done. Everything was going excellent! One of the crew got a phone call and had an emergency with a family member and the crew had to leave. At first I was upset because I was like a new kid with a present thinking about my new windows. After some thought and reflection about how I would want to be treated if I had the same circumstance I was absolutely ok with the decision that they made to stop working that day.

Surprisingly all of the workers showed up on Sunday, Mothers day to finish installation. I was so pleased to see them and very surprised that they came out on such a special day! They finished up that day and returned the following day to seal the windows. They absolutely honored what they said they would do, even in times of emergency they kept their word! The whole group was tremendous in their work, their work ethic and were absolutely amazing in the work they did.

When I drive up to my home I get a big smile on my face and I am very happy! My windows look terrific and I could not have asked for better service or product!

James W. Avatar
James W.
5/23/2019

Reasonably Priced Compared To Others! Homefix Custom Remodeling Vienna did a great job of insulating my attic. They arrived on time and had the whole thing finished in just over three hours. I couldn't even tell that they had been there when they were finished, absolutely nothing to clean up after them. They did this job at a reasonable price compared to other companies that I had contacted. Since the job has been completed they have called me several times to follow-up. They ask me if I have any questions or any issues with the job thus far and if so they would be happy to come back out and take a look! They did a great job and I really like the follow-up! It shows that they care about me and they care about the work they are doing!

Malisa K. Avatar
Malisa K.
5/23/2019

Very Professional. Very Efficient. Very Customer-Oriented. We were interested in replacing the windows in our home, so we went to a home and garden show. Homefix Custom Remodeling had a booth set up there. We had two or three vendors come out to our home to give us pricing. We went with Homefix Custom Remodeling because they offered the best pricing and the best product. The installers arrived right on time, and it only took them about half a day. They installed the windows and they had the inspection done before they even left. The product is very good and we are very satisfied with Homefix Custom Remodeling.

Paul B. Avatar
Paul B.
5/23/2019

Very professional - they stand by their product - all phone calls were returned within 24 hours. Extremely pleased with the project they did for me.

Malisa w. K. Avatar
Malisa w. K.
5/22/2019

Easy, Painless, Great Look, Great Outcome I hired Homefix Custom Remodeling Virginia Beach to install new gutters on my home. We had a scheduled date on Monday, but when the day came, no workers showed up. I'd taken that day off from work and then they didn't show. I contacted the company at 9 a.m., and they told me that they had a bigger job that had taken longer and they needed to finish it first. My job got bumped back, first to Wednesday, and then to Thursday of that week. They did a fabulous job. Don't get me wrong. I just fel they didn't communicate as well as they could have. I'm happy with the gutters and they look great. Aside from the communication issue, for which I deducted the one star, I'm very happy with Homefix Custom Remodeling Virginia Beach.

Jamey J. Avatar
Jamey J.
5/20/2019

Great job! Windows look great and didn't take too long to install. Any questions I had were answered right away.

Chrysta L Avatar
Chrysta L
5/19/2019

I Had An Excellent Experience The workers from Homefix Custom Remodeling Raleigh were excellent. They did a good job in providing me prompt and quality work. I needed my roof, flashing, and gutters replaced, and I hired them after learning about the company through a local home show. I would consider them again.

Mary M. Avatar
Mary M.
5/17/2019

The crew came in and did a wonderful job i would recommend them to anyone who need any work done on there home windows and so much more i just love my new windows

Joyce Camp Avatar
Joyce Camp
5/17/2019

My experience with HCR has been very positive overall. Ben was our representative for the project and was very knowledgeable as well as professional throughout the whole experience. He gave us his cell number with the urging to contact him any time with questions and every time I called or texted him I received a follow up within the hour if not immediately. Our installation was quick, they had a great crew who banged it out in one day. When they were done they actually left my property looking nicer than it was before they started, and the roof looks beautiful too. When I was contacted by their dispatcher about how the project went I told her I had a few things I wanted to ask the project manager. To my surprise they sent out the project manager to my house the same day and Ben showed up as well just to walk me through all of the details and answer all my questions. I would highly recommend HCR to anyone looking for a quality product and excellent service. If you're after a bargain then they wont be the cheapest in town, but you wont regret having the piece of mind that they offer from start to finish and beyond.

Steven Green Avatar
Steven Green
5/17/2019

A little pricy,but explains&does what is needed..Cleanup all work,a little busy to get appt.

George W. Avatar
George W.
5/16/2019

Great service!!!

Richmond Tolode Avatar
Richmond Tolode
5/16/2019

They did a very good job! I recently asked Homefix Custom Remodeling Raleigh to come out and put some new windows in for me. They arrived right on schedule, and they were very friendly and polite people. They did their job, and put the windows in, and they look really nice. They were also very careful to clean up behind themselves, and I appreciated that. They gave me a written estimate up front, and they stuck to it. Overall, they did a very good job, and I am very satisfied with them!

Elizabeth B. Avatar
Elizabeth B.
5/16/2019

We just had our roof replaced with HCR and we are very happy with the whole experience. Ben helped us through the entire process and was very professional and knowledgeable. He gave us his cell number and was very quick to respond to all of my questions. The crew they sent out was great, they were very efficient and got our project knocked out in a single day. When they left they cleaned up and actually left my yard looking nicer than it was before they started. After the project was completed the project manager and Ben made a special trip back out to my house just to answer all of my questions and make sure the job was to my satisfaction. I highly recommend HCR if you're in the market for a great product and excellent service.

Steven G Avatar
Steven G
5/16/2019

Tremendously Happy With Everything! I hired Homefix Custom Remodeling to replace my roof. They showed up early in the morning and worked non-stop the entire day. They may have taken a brief 15 minute break, but I think it was more like 10 minutes. They were extremely informative and very nice. Anytime they ran into anything they thought I needed to see they showed me and explained why they wanted me to see it. They were above respectful in their mannerisms and language. The clean up that they did all while doing this job was tremendous! They were perfect in keeping everything clean right down to the very last nail! They did a great job and if I ever need them again I will not hesitate to call them! Very satisfied with the roof and the hard working staff!

Moyeland S. Avatar
Moyeland S.
5/15/2019

Home fix replaced our roof in April. The team was very professional, left our yard as it was before they started, and the 2 minor issues that came up were addressed much to our satisfaction and in a very timely manner.

Michael Bexten Avatar
Michael Bexten
5/14/2019

We decided to go with Homefix Custom Remodeling for window replacement after speaking with MIchael Anthony of HCR. He took a considerable amount of time detailing their company and product line. We went with their Xtreme 3 Windows which were custom made about 6 weeks earlier than promised. Scheduling installation was easy; the hardest part was obtaining HOA approval. The installation team was professional, courteous, and faster than anticipated. Our new windows look and function fantastically. We love them so much that we haven’t put blinds back up to cover them -- only using curtains. Since only a few weeks have passed since install, it’s too soon to tell how much energy savings we’ll see. We only had 10 windows replaced, but plan on doing more with HCR. They make a top quality product backed by a solid warranty. I highly recommend Michael Anthony and HCR!

Andrew Phillips Avatar
Andrew Phillips
5/14/2019

HomeFix Made Us Happy! Homefix Custom Remodeling replaced all the windows and a glass sliding door in our home. Everything looks beautiful. We got thermal double-paned windows and the window replacement cut down on the noise and drafts. We don't get those anymore. The sliding door is very nice. They reinsulated the attic as well. The workers were great. The entire project took basically a day. The workers work for the company and are not contractors, so you know that Homefix is responsible and you can pick up the phone and get an answer, and I really like that about Homefix Custom Remodeling.

David P. Avatar
David P.
5/14/2019

We decided to go with Homefix Custom Remodeling for window replacement after speaking with MIchael A****** of HCR. He took a considerable amount of time detailing their company and product line. We went with their Xtreme 3 Windows which were custom made about 6 weeks earlier than promised. Scheduling installation was easy; the hardest part was obtaining HOA approval. The installation team was professional, courteous, and faster than anticipated. Our new windows look and function fantastically. We love them so much that we haven't put blinds back up to cover them -- only using curtains. Since only a few weeks have passed since install, it's too soon to tell how much energy savings we'll see. We only had 10 windows replaced, but plan on doing more with HCR. They make a top quality product backed by a solid warranty. I highly recommend Michael A****** and HCR!

Andrew P Avatar
Andrew P
5/13/2019

We have had Ben Wagner with Home Fix out to our house twice for two different jobs. He has a great personality and definitely had our interests in mind. He showed us our options and helped us make an informed decision on what to go with for windows in our sunroom. We then had him back for windows in our basement and he was very helpful then too. It is very good for Home Fix to have such a good salesmen because it makes the first impression pleasant. The installation side was good also and they are always calling to make sure your happy with everything. We will be calling Ben Wagner back to have more work done down the road!

Brandon Bolton Avatar
Brandon Bolton
5/09/2019

I would like to say that this is hands down one of the best companies to go through for any home exterior remodeling! Our sales representative, Michael Anthony was so thorough and responsive to our every need. As new home owners, Michael assured us we we're in good hands and would make sure to provide only the top of the line materials installed by professionals who work for HCFR. The company's reputation and years of service alone made it extremely easy to trust Mike with this significant investment in our home. After our roof installation, there were a few shingles that we're not positioned correctly and the Installation representative, Josh made sure to send the crew back out the next day to fix the minor mistake. Talk about A+ customer service! Not to mention we we're so happy with the turnaround from the initial contract signing to the installation. It only took 3 business days, unheard of in the Northern Virginia Area! I have nothing but nice things to say about Michael and this company and wish that everyone would take advantage of the great deals and premium products that can be installed in any home remodeling projects.

Matthew Bechtel Avatar
Matthew Bechtel
5/09/2019

I would like to say that this is hands down one of the best companies to go through for any home exterior remodeling! Our sales representative, Michael A****** was so thorough and responsive to our every need. As new home owners, Michael assured us we we're in good hands and would make sure to provide only the top of the line materials installed by professionals who work for HCFR. The company's reputation and years of service alone made it extremely easy to trust Mike with this significant investment in our home. After our roof installation, there were a few shingles that we're not positioned correctly and the Installation representative, Josh made sure to send the crew back out the next day to fix the minor mistake. Talk about A+ customer service! Not to mention we we're so happy with the turnaround from the initial contract signing to the installation. It only took 3 business days, unheard of in the Northern Virginia Area! I have nothing but nice things to say about Michael and this company and wish that everyone would take advantage of the great deals and premium products that can be installed in any home remodeling projects.

Matthew B Avatar
Matthew B
5/07/2019

Price Is Fantastic! I needed new windows and contacted Homefix Custom Remodeling. They really did a professional job. They cleaned up everything after themselves and the windows look great! The price of this service was "fantastic?" I will be recommending them to anyone looking for improvements. I would also like to use them to finish the windows in the rest of the house but currently, need to save up more money. Great job and I look forward to seeing Homefix Custom Remodeling again in the future.

Joe K. Avatar
Joe K.
5/06/2019

They installed windows, cleaned up and left. Just like they said they would.

Robert B. Avatar
Robert B.
5/06/2019

They did a wonderful job! They sent a very knowledgeable salesman who answered all of our questions without hesitation. Got us the best price for the new roof. When the crew showed up at 7 am and were finished by 1 pm had everything cleaned up we were amazed. Jim H***** was our salesman and when we need the next home repair we will contact him again.

Anthony F Avatar
Anthony F
5/04/2019

After researching several companies to install siding, I am extremely proud and excited that I chose HCR. Their customer service is excellent. The project manager, sale reps and installers are professional and reliable. They communicated with me throughout the entire process. Want perfection!Hire HCR for your next home improvement project.

Charmaine Brooks Avatar
Charmaine Brooks
5/02/2019

Very happy with our purchase, they were fast and promptly answer any questions I had, I would recommend their business.

Rosa Bustillos Avatar
Rosa Bustillos
5/02/2019

They did a good job and finished in one day. Didn't know the window would move in and less windowsill

A Brown Avatar
A Brown
5/02/2019

My windows are awesome!!! Looking good and the personnel were incredible!!! Professional and efficient!!!!

Gail Worrell Avatar
Gail Worrell
4/29/2019

Homefix recently applied a new roof to my home. Everyone I worked with wasprofessional, friendly, well -organized, and very helpful. They answered all my questions! The roofers did a great job and cleaned up everything before they left. A very pleasant experience!D. Hamilton

Debbie Hamilton Avatar
Debbie Hamilton
4/28/2019

HCR came out this week to replace an exterior door at our home. The new door (which we were able to customize completely) is beautiful and the installation went smoothly. The work crew was very polite and did a great job, and I especially appreciated their timely arrival and quick completion of the work. We will definitely call HCR in the future!

Melissa Simulcik Avatar
Melissa Simulcik
4/27/2019

Emily Rinaldo and the installation crew could not have been nicer. I had 8 windows replace in my 50 year old home. The whole process was smooth and the crew were courteous and tidy. They arrived at 8:30 sharp and was done installing lifetime windows by lunch.The price was higher, but you get what you pay for and I couldn't be more happy and I just added lifetime gutters to my order.

Barbara Harvell Avatar
Barbara Harvell
4/27/2019

Homefix is legit! We were a little skeptical at first... you know how it is... everyone is an expert on what your roof should cost, right. Well Mykle Nixon the rep that came and spoke to us was the reason we decided to use Homefix. He took the time to explain things, never rushed us. Let us think about the quote. Not to mention the installation crew was unbelievable. One day, in and out, and we couldn’t tell they had been here once they left that evening. I honestly don’t know if they even took a lunch. We could have gone with some random guys and half a** warranty, but you get what you pay for, and we are very pleased. This is an investment in our home.Thanks Mykle!!

Michael Austin Avatar
Michael Austin
4/27/2019

FROM Barbara HopkinsHomeFixCustom Remodeling did an excellent job installing my windows. In addition to being focused on doing the job, the installation crew paid attention to details by covering the furnishings to ensure no damage / residue remained on our furniture. The leader and team were all courteous, efficient and effective ......they exceeded our expectations.My salesperson, Ben, worked with me to obtain financing for this project over several months. He continued to be persistent and showed a determination for getting the window treatments my home needed. I benefitted by being one of the first recipients of the new financing program, Pure Finance. The CEO, Adam, embraced me as a customer and ensured I got everything that I needed.When I first met Ben, I felt his sincerity. He demonstrated an authentic spirit in wanting to help me get the windows installed. He remained patient and focused. Ben is an asset to your company. He partners with homeowners to get the job accomplished. He also gets to know his customers, which helps him to better advocate on their behalf.

Patricia Perry Avatar
Patricia Perry
4/27/2019

I've hired many different remodeling companies in the past for my house. I have not had any satisfactory experience until I had hired Homefix. I had replaced all the windows in my house plus the french door to the deck in the backyard. The sales person, James was very thorough. He explained how places like Home Depot or Lowes just buy the brand name to sell certain product without meeting the product qualifications. He gaurenteed thay we will hear less noise and notice difference in temporature fructuation.When they came to actually do the replacement, they showed up on time, gave us estimated time of completion and did their best to meet their timeline. They were professional and they cleaned up any mess made as a result of their work. Once the windows were replaced, I did notice my house stayed quieter in general. I also noticed that house temporature stayed almost cosistant ever since as I don't feel draft coming in from the windows as I used to.I did pay a slight bit more than average for these windows but I feel that every dime was well spent. If I have any other work that needs to be done in house and Homefix can do it, they would be my first pick going forward.

Minjung Lewis Avatar
Minjung Lewis
4/26/2019

Homefix was great! They did all the work in a single day. Everything was clean and efficient. It was a custom made door because of odd measurements created by the previous builders. Homefix knew what to do without a hitch. The door looks great. The air flow is significantly better. The door isn't leaking cold air like it used to. The workers were kind, respectful, and easy to communicate with. I would highly recommend them!

Nicole Pradas Avatar
Nicole Pradas
4/26/2019

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasn’t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

Pamela Graham Avatar
Pamela Graham
4/26/2019

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasn’t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

Pamela Graham Avatar
Pamela Graham
4/26/2019

Our roof had water damage back in September 2018. We got lost in the system due to circumstances outside of everyone’s control. Even though we have used the company for a door and windows, I was ready to throw in the towel and move on. That was until Emma came in the picture. Her professionalism and personality combined hooked me from the first moment! When she said she would do something, it was done. Within a week, I knew we were in good hands and my faith had been restored!!! Emma and the team she works with are incredible. The team that installed our roof was friendly and efficient and our roof was completed within a day! After waiting months, we finally had a roof! We plan on continuing to our relationship with the company in the future based on the treatment we received from Emma and will happily refer family and friends to her as well.

Lee Downing Avatar
Lee Downing
4/25/2019

I recently had 10 windows replaced by Homefix. The salesman, Mick Powers, was very professional and knowledgeable. From the sales meeting to the installation, they provided excellent customer service and professional installation. The installation was done in 4 hours including cleanup and hauling away the old windows. The windows are high quality and installation was 3 1/2 weeks sooner than expected. I highly recommend this company.

Luan L. Avatar
Luan L.
4/23/2019

Quick, friendly, and professional! I recently asked Homefix Custom Remodeling to come out and put some insulation in my attic for me. They showed up right when scheduled and they did a really good job for me. They were friendly people, and very easy to work with. They were very professional, and they did the job quickly and efficiently. Just what I expected, and just what I got, so I am a satisfied customer.

Laura B. Avatar
Laura B.
4/22/2019

Homefix and the salesman (John Bangs) were great to work with. We had them replace our roof, shutters, front entry and screen door. The roof was removed and replaced in one day. The entry, screen door and shutters were replaced in about 5 hours. That took longer than expected because the threshold was rotted-out and totally replaced without additional charges. The front door instillation crew were meticulous in every way. The quality of the product and instillation was exceptional. I would recommend Homefix to anyone that is looking for a quality product and workmanship!

Mark Blische Avatar
Mark Blische
4/22/2019

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasnâ t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

Tina Lawson Avatar
Tina Lawson
4/22/2019

Thank you guys for our new kitchen! We love it

lora wind Avatar
lora wind
4/22/2019

Home Fix Remodeling dd a great job on our bathroom

Tom Kuni Avatar
Tom Kuni
4/22/2019

HCR did a fantatsic job replacing all my windows!

John Kleczewski Avatar
John Kleczewski
4/22/2019

5 star ratingHomefix and the salesman (John Bangs) were great to work with. We had them replace our roof, shutters, front entry and screen door. The roof was removed and replaced in one day. The entry, screen door and shutters were replaced in about 5 hours. That took longer than expected because the threshold was rotted-out and totally replaced without additional charges. The front door instillation crew were meticulous in every way. The quality of the product and instillation was exceptional. I would recommend Homefix to anyone that is looking for a quality product and workmanship!

Mark B. Avatar
Mark B.
4/18/2019

Had the best experience. Homefix crew were so professional and did a really great job. They cleaned up the work area very well. This company is a great value for a roof replacement or roof repair work...

Charles Edwards Avatar
Charles Edwards
4/15/2019

Homefix was great! They did all the work in a single day. Everything was clean and efficient. It was a custom made door because of odd measurements created by the previous builders. Homefix knew what to do without a hitch. The door looks great. The air flow is significantly better. The door isn't leaking cold air like it used to. The workers were kind, respectful, and easy to communicate with. I would highly recommend them!

Nicole Pradas Avatar
Nicole Pradas
4/15/2019

They measured, ordered, and a few weeks later, the shower door came. they installed, its super smooth, and super clean, and they got rid of the old door too. Learned they do windows too, and will look to this business to see if they can help me with that in the future too.

Nigel Brown Avatar
Nigel Brown
4/15/2019

Professional, honest, very competent. Complete roofing finished some repair work around the flashing, which was resulting in some leakage. They quickly found the spots, also conducted a thorough inspection of the roof. Their pricing is very fair and competitive, they take pride in their work, and they communicate what is being done every step of the way. When I need the roof replaced in the coming years, I'll be using Homefix Custom Remodeling.

Ronald Davis Avatar
Ronald Davis
4/15/2019

Affordable contractors Homefix crew has been very efficient as we redid our front roof. They gave us a fair price, delivered in two days when many companies had planned to do the work in 4 days. They are responsive, would come back if there is anything to check. They sent somebody to work on some details a few days ago which was very much appreciated. I will recommend to my neighbors and glad we picked that company and crew. I really appreciate the easy communication and commitment along the way! Thanks Homefix Custom Remodeling!

Gavin S. Avatar
Gavin S.
4/11/2019

Homefix Custom Remodeling went above and beyond! We had our roof replaced. Homefix team was fast, finished on time, they cleaned up all the site before leaving !!! Great quality work for very fair price !!!! I highly recommend Homefix Custom Remodeling.

Bryan Son Avatar
Bryan Son
4/11/2019

A Job Well Done My roof needed replacement and I contracted with Homefix Custom Remodeling Vienna to do it. They've done a very good job. They took good care of my property. They finished in a timely manner, and they cleaned the yard of all the roof debris. Next, I am going to have them replace the siding with new vinyl siding. Homefix Custom Remodeling Vienna delivered exactly what I expected.

Frank S. Avatar
Frank S.
4/11/2019

Homefix was great! They did all the work in a single day. Everything was clean and efficient. It was a custom made door because of odd measurements created by the previous builders. Homefix knew what to do without a hitch. The door looks great. The air flow is significantly better. The door isn't leaking cold air like it used to. The workers were kind, respectful, and easy to communicate with. I would highly recommend them!

Nicole Pradas Avatar
Nicole Pradas
4/10/2019

Excellent customer service and a good product! We had been thinking about replacing the windows in our house because they were about forty years old and starting to look foggy. So, when Homefix Custom Remodeling knocked on our door, we already had a price in mind that we would be willing to spend. Their quote was significantly lower so we did some quick research with other companies and decided to hire Homefix. My fiance and I are both scientists, so we can evaluate window quality pretty well and these windows ranked high with us. The installation was easily scheduled and completed. Due to circumstances beyond our control, we had a job-related move shortly after the windows were installed. After we left for California, one of the windows cracked (no one is exactly sure how) but Homefix was happy to replace it. They coordinated with our Realtor for access to the house the very next day and quickly got the broken window replaced. The house is now being rented, but we are sure that the eventual buyers will appreciate the new windows installed by Homefix Custom Remodeling. Great job!

Bri M. Avatar
Bri M.
4/10/2019

Very professional! Responsive! Did the work in a timely manner! We met Homefix Custom Remodeling Raleigh for the first time when they knocked on our door. We liked what they had to say but did a little research into other companies before hiring them. Homefix replaced the backdoor and all the windows in the house. They were extremely professional and did a good job. The first crew came out to measure and a second crew came for the installation. Both teams were really good. It was easy to schedule their visits and the installers did a nice job cleaning up all the debris and taking away the old windows. We really like our new door and windows. We are excited to see how well they'll insulate the house during the hot months of the summer and cold months of the winter. Homefix Custom Remodeling Raleigh is a good company and we give them a four-star rating.

Lorrin F. Avatar
Lorrin F.
4/10/2019

We used Homefix Custom Remodeling to repair several areas where shingles had been blown off our roof. They came quickly to complete the estimate and communicated frequently about when they could complete the job. They had a reasonable price, cleaned everything up and completed the job quickly.

Bruce Clark Avatar
Bruce Clark
4/10/2019

Great Service! Gave New Life to My Home! I hired Homefix Custom Remodeling Raleigh to replace the roof on my house. My roof was 27 years old and it was time to replace it. I picked out a colonial blue for the roof, but it has a little red in it, so it's not all one color. Homefix Custom Remodeling Raleigh got to me sooner than expected, which is great. The job took a little longer than expected, but overall I'm pleased with the outcome. The roofers cleaned up the yard afterward. Homefix Custom Remodeling Raleigh gave new life to a house that's 30 years old.

Jennifer H. Avatar
Jennifer H.
4/09/2019

Homefix was great! They did all the work in a single day. Everything was clean and efficient. It was a custom made door because of odd measurements created by the previous builders. Homefix knew what to do without a hitch. The door looks great. The air flow is significantly better. The door is not leaking cold air like it used to. The workers were kind, respectful, and easy to communicate with. I would highly recommend them!

Nicole P. Avatar
Nicole P.
4/09/2019

I am very impressed with HCR. The customer service is stellar. I met with Mr. Michael Anthony on a Monday and Bruce was there that Friday to measure my 29 windows and 5 doors. Delivery and installation was 1-2 weeks sooner than expected and I had several managers checking in that day to check on progress and my satisfaction. Mine is an older home and opening are not always square, but the installation crew took their time and did it right. It was a long day for them. I want to add that the installation crew was very professional and courteous. I highly recommend HCR and Mr. Anthony in particular.

Liz Colorado Avatar
Liz Colorado
4/08/2019

Homefix Custom Remodeling was exceptional. Very reliable and affordable. No other roofing company can compare. We had issues with other companies even coming out to give us an estimate. One company came to give us an estimate but took three weeks to actually send us a preliminary cost. Meanwhile, we had water leaking into our bedroom. Thank you Homefix crew for such professional and prompt service!

roger miller Avatar
roger miller
4/08/2019

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasn’t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

Pamela Graham Avatar
Pamela Graham
4/08/2019

We worked with Homefix Custom Remodeling at Baltimore. I'm replacing our roof and siding, they were always responsive, showed up on time and completed the job on time. We were very happy with their work and would recommend them. Kept the work-site clean and picked-up everything before they left. which was a big deal for us as we have young kids at home. The estimate was comprehensive, no surprises which were also great.

macy mcryan Avatar
macy mcryan
4/08/2019

Homefix Custom Remodeling was exceptional. Very reliable and affordable. No other roofing company can compare. We had issues with other companies even coming out to give us an estimate. One company came to give us an estimate but took three weeks to actually send us a preliminary cost. Meanwhile, we had water leaking into our bedroom. Thank you Homefix crew for such professional and prompt service!

roger miller Avatar
roger miller
4/05/2019

Excellent contractor Homefix Custom Remodeling is an excellent contractor for siding. They listened carefully to what we needed and offered a very competitive price. The workers were efficient, thorough and professional. Our house looks great. Would definitely recommend this company anytime.

Ronnie P. Avatar
Ronnie P.
4/05/2019

Great Workmanship! Homefix Custom Remodeling Vienna did three jobs for us. The first job was replacing our front door and adding a storm door. The job turned out perfectly. The guy that did it was on time and very professional. I even had my small son running around and he was very careful not to leave the door open. The second job they did for me was to replace our roof. They replaced it when we were out of town and were very good at calling to let us know when they were starting and called when they finished. My roof looks great. They recommended we replace the gutters, so we decided to make that the third job they did. They were going to start around the end of November, but they didn't. They did not return my phone calls or emails. When I finally made contact with them, they said they had problems with the company doing the financing. They made an appointment to get started and didn't show up and didn't call. They made another appointment with us and were three hours late. They were going to start the job in late November, it was finally completed in March. The first two jobs were great. I don't know what happened to them on the last job. I would be a little hesitant to recommend them and I'm not sure I will use them again.

Andrew H. Avatar
Andrew H.
4/03/2019

Homefix Custom Remodeling had great, imaginative ideas for making our new space into what we desired, and they were more than ready to make adjustments to the strategies when we had spontaneous ideas, even after work started. In a lot of cases, they didn't charge us more for the non-major things (put in a recessed alcove, change the window sills, produce shelving, and so on). Our project was a total remodeling of our second floor, and it took a while. However, when it was done, we loved everything.

Kirk More Avatar
Kirk More
4/02/2019

Outstanding My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasn’t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

Pamela G. Avatar
Pamela G.
4/02/2019

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasnâ t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.

Pamela G. Avatar
Pamela G.
4/02/2019

18 windows installed perfectly, in one day! I also had gutters and downspouts replaced - I highly recommend this company.

Debra Anglin Avatar
Debra Anglin
4/01/2019

I utilized Homefix Custom Remodeling for My kitchen area remodel in Baltimore and they did a fantastic task. They have a nice display room that helped a lot to see the materials that we liked. The style develops a procedure that they utilized was the way to go. All products, crews, and owners were g...

Tomas Tyler Avatar
Tomas Tyler
4/01/2019

I contracted with HCR to replace my windows, and their service was great from start to finish. My salesman Michael Anthony did a great job of explaining the different product options. More importantly, when my HOA rejected the original color I chose, he was able to find a solution that gave me the windows I wanted while still keeping my HOA happy. The installation team and the follow through overall from start to finish was wonderful. I was dealing with friendly people every step of the way. And in the end, my house had an amazing face lift both inside and out with my new windows. If you are looking for a quality window product and good, friendly service, I cannot recommend HCR enough.

Selena H Avatar
Selena H
4/01/2019

I am very pleased with the new roof that HCR did for me. The whole experience was great actually! Everything from the sales team (thank you, Yohana T*********) to the phone call to make my payment-- this company is great. They did a great job with the roof. I will definitely recommend them to other people and consider using them in the future.

Amy P Avatar
Amy P
3/31/2019

I have actually had Homefix Custom Remodeling total 3 tasks for me for many years: one bathroom remodel; one complete brand-new bathroom addition; and one-second flooring kids playroom addition. All 3 were wonderful. On time, on a budget plan and quality craftsmanship. Friendly, handy personnel makes the experience easy. I highly suggest them for any job.

Angela Rose Avatar
Angela Rose
3/29/2019

Great company and very professional. Job was completed to our satisfaction and in timely manner. Very trustworthy people and excellent communication. I would highly recommend this company.

Philip Miles Avatar
Philip Miles
3/29/2019

Sales pitch was A+ but then went downhill. My job was for kitchen countertops only. Selection was limited and they did not have the style I wanted, but I let myself get swayed by the convincing description of quality, which I'm sure is true, I just know it doesn't look as good as the Cambria style I wanted . Installation was not as described and wall seams were left open. Customer service response was defensive and left me convinced I made a mistake.

Diana B Avatar
Diana B
3/29/2019

They did an amazing job! The customer service was flawless. No matter how many times we called them & they were patient and quick to respond and were extremely helpful in the decision making process. The installers were fast and professional and did an outstanding job on the installation. We will not hesitate to call Homefix Custom Remodeling for our next project!

renata minina Avatar
renata minina
3/29/2019

Great communication and fast service. They did an excellent job with clean up and they are very knowledgeable and keeps process high level. Will use again for future projects.

Philip Gonzales Avatar
Philip Gonzales
3/29/2019

We had our roof replaced. The work was done really fast and it looks great!

yuriy kolavko Avatar
yuriy kolavko
3/29/2019

I needed two windows fixed and Homefix was fantastic. Their prices were reasonable and even though it wasn't the largest job, they were still willing to come out. Would definitely use them again.

Caitlin Chalmers Avatar
Caitlin Chalmers
3/29/2019

Great company to work with. Homefix Custom Remodeling was very professional, clean, punctual, and did a fantastic job. I would definitely recommend Homefix Custom Remodeling.

Johnny K Avatar
Johnny K
3/29/2019

I have had a wonderful experience with HRC! They put a new roof on my house. I come from a family of carpenters so I knew what I was looking for. Their willingness to answer all my questions and listen to my potential concerns was helpful. I did not feel pressure to go with them at all. Their customer service has been great and the 2 men who worked on my roof were excellent. They did a fantastic job. The roof looks great and they did not cut any corners. I will be referring my friends to HRC for future home repairs and I will definitely consider using them in the future. Thank you, HRC.

Amy Phillips Avatar
Amy Phillips
3/29/2019

I hired Homefix to replace my 25-year old windows. The install crew showed up on time and worked hard all day removing the old windows and putting in the new ones. I didn't realize they would remove the shutters to install the windows so asked if they would put new ones up if I ran out to Lowe's to get then. That was no problem. The new windows are awesome!!! I get full sun most of the day and the old windows would heat up the house in the afternoon. I am amazed at how much cooler these new windows keep the house. They look really nice too. I don't have to draw the shades in the afternoon anymore. All in all a very good experience and I'm a happy customer.

lisa crawfort Avatar
lisa crawfort
3/29/2019

I had the pleasure of ordering new windows and a beautiful new front door with Homefix Custom Remodeling Raleigh. They were extremely attentive to all aspects of the order. The installation was seamless and the communication from and within the company were the absolute best I've ever received from any contractor/company working on my home. I was really under the impression that there isn't anyone out there who really cares about the customer anymore because of all the hassles and ripoffs I've dealt with. Their products are far superior to other windows I have had installed and my beautiful new front door has a transferable Lifetime Warranty not to chip, peel, or scratch. Yohanna, Justin and Mark all made the experience fun and worry free. My next order with them will be my gutters and I'm looking forward to working with them all again! The picture shows the before pics on the left and after on the right. Couldn't be happier!

Michelle Brotman Avatar
Michelle Brotman
3/29/2019

The installers had the work done by 12:30pm. They were emoloyees of the company, not contractors. I liked that. It was fun to watch them. They cleaned up. After they left I noticed three little issues and called the company right away. They scheduled a day to come back and all went well. I don't if that would have happened with a contractor. They are a little pricey, but they are custom and the company is easy to deal with via text. I used the zero percent financing for 12 months.

Linda Schmidt Avatar
Linda Schmidt
3/29/2019

Ben Schwartz was thorough in explaining all the details and expectations. He walked through all of my options for materials, etc. as well as financing to find the best fit for me. I had a "fake" slate roof which was made from pressed asbestos, so it required extra effort and Ben passed on my concerns for the team to use extra care in removal. The team was efficient and responsive. They did my 47+square roof in 1.5 days, the clean-up was phenomenal. Any concerns I had were dealt with immediately and personably by Jim, Sarah and Ben. They have followed up with me to ensure my satisfaction. I'm more than satisfied with the quality, care and service I've received.

V Lutz Avatar
V Lutz
3/27/2019

Helpful

rex chic Avatar
rex chic
3/27/2019

Kristina did a fantastic and thorough job explaining the product, stages of installation and warranty. She was very knowledgeable and answered all questions we had. She contacted us multiple times during the process to see how things were going which was great! She did also contact us afterwards to make sure there were no further questions. Jim did a great job answering all questions I had as we walked through reviewing the final product. He checked in multiple times before and after install to make sure all was in good order. During the 2 days of roof install both Jim and Kristina kept in contact with me as things progressed which was awesome since a roof install is a big project for your home. During install, pictures were sent to me showing some rotten decking board spots that needed replacing. It was great to see the evidence via pictures since I could not be home to see the damage in person. During Kristina’s product explanation she had already warned me that some decking boards may have issues so there was no surprise on my end when some decking boards showed up as being rotten and one board even had a hole straight to the soffit! Josh helped me quickly price out the new decking boards so there was no question on what it would add to the final roofing cost. Lastly, when Jim visited during the roof install he looked over our finances and roof cost and with our good credit was able to add the gutter guard system while lowering our overall interest rate. The white gutters look great with dark bronze gutter guards paired with the oyster gray architectural 50 year warranty shingles! Gutters were installed in just one afternoon! Oh and the new skylight, it is so clear, it’s fantastic! My wife, son and me all thought they left the skylight out and would get to it later, but nope, it was there the whole time, it was just so transparent it looked like an open hole to the sky, but it indeed had been installed. My son even tried yelling “Hello!?” out of it thinking it was missing. Kristina, Jim, Josh and install crew were all fantastic and made for a wonderful experience, I highly recommend their products and services!!!!

Phillip Brinkley Avatar
Phillip Brinkley
3/27/2019

We had a fifty year roof installed from Homefix in Richmond VA. We were initially contacted by Justin Ray at our residence. Justin was very personable and courteous, a knowledgeable representative of GAF roofing systems. He answered all of our questions and showed us research backing up the information that was presented during our meeting. Well done Justin! We then met with Emily Rinaldo who filled us in on warranty information and finance options. Emily was very friendly and an excellent representative of Homefix Custom Remodeling in Richmond. She was very patient with all of our questions. She was a great help in getting financing for our roofing project. Good job Emily! Sara Scander was very understanding about our scheduling difficulties and went out of her way to make sure we had the best start date possible. Thank you Sara! Then we met some of the workers at our house. They always stopped what they were doing to answer any questions or concerns that we had. They did an excellent job on the roof install. Thank you all! We met Jim who was the site manager for our install. What an amazing person! He took a lot of time to address ALL the issues or concerns we had about the install and patiently walked us around the house to make extra sure that we didn't have any issues about the finished project. Thank you Jim for being patient and understanding of our concerns during this install. We definitely are recommending Homefix for quality, value and warranty on roof installations. We look forward to hearing about other products that they offer. Thank you all for an excellent experience having our roof replaced! The Crandalls.

Sharon Crandall Avatar
Sharon Crandall
3/27/2019

My experience with Homefix Custom Remodeling Richmond was great from start to finish. Myke Nixon was my first contact with the company and he had the knowledge, expertise and patience to make the decision to choose this company for my new roof easy. On the day of installation, Josh, the overseer of the job, was in contact with me throughout the day. And the roof looks great! Everyone who worked with me was friendly and available to answer any questions and guide me through the process. They made the daunting task of getting a new roof simple.

Debbie Clabo Avatar
Debbie Clabo
3/27/2019

Ben was very informative at our first meeting. He answered all of our questions, covered all different options, and provided a great price for the quality receiveded. Communication was kept up throughout entire project. The crew who installed our roof was great. Very efficient, very clean when they left, and made sure everything was to our satisfaction. Very very good company, will use them again!

Kelly K Avatar
Kelly K
3/27/2019

I had a big misunderstanding with this company. I did like the product but I decided to go with another company my sales guy was a lil meh :/ overall I think that good honest people work there . When this roof debacle is over I will be calling about some widows !

matt packwood Avatar
matt packwood
3/26/2019

Overall, a decent company and I am happy. What did not meet my expectations is that despite sending two guys out specifically to measure window openings, they still got two windows wrong, thus delaying completion by two weeks. Not a huge deal, except for the fact that I am selling this house so potential buyers are seeing an incomplete job.

Marie H. Avatar
Marie H.
3/23/2019

Wonderful experience highly recommended. Ryan and the team provided us with one of the best customer service experiences we have ever had. They understand the importance of roofing issues and the disruption it can cause to a family's life. Customer satisfaction and customer peace of mind are chief among this company's priorities, and you feel that as you work with them. We experienced a mystery leak, and Ryan and his team patiently worked with us to identify the issue and deal with weather setbacks along the way. They were very responsive, including on weekends, and quite literally went above and beyond when they fixed small chimney issue for no extra cost. These guys take pride in their work, and do things the right way. As a result, we will be using HCR for any future roofing issues.

Neal W. Avatar
Neal W.
3/22/2019

Homefix Custom Remodeling are a professional team who certainly cares about their customer's requirements.They pertained to our house to provide us a quote. The very first time they in fact visited, I totally forgot my visit. They helped set up an additional appointment. They were wonderful at provi...

Jose Thomas Avatar
Jose Thomas
3/19/2019

Excellent installation fast courteous good cleanup

Earl L. Avatar
Earl L.
3/16/2019

Incredible style and professional services. We've had several remodeling jobs done on our house and our experience with Homefix Custom Remodeling was without a doubt the smoothest. The quality of their work was exceptional and the costs very reasonable. Great people to deal with. Extremely recommend...

Morris Lawn Avatar
Morris Lawn
3/14/2019

I have actually had Homefix Custom Remodeling total 3 tasks for me for many years: one bathroom remodel; one complete brand-new bathroom addition; and one-second flooring kids playroom addition. All 3 were wonderful. On time, on a budget plan and quality craftsmanship. Friendly, handy personnel makes the experience easy. I highly suggest them for any job.

Angela Rose Avatar
Angela Rose
3/11/2019

I am totally satisfied with the finished work. The bay window looks fantastic and is an eye catcher in the neighborhood. Kudos to my sales representative, Mr. Dorian J****** who was extremely kind and professional. He gave his undivided attention as I explained my reasons for wanting a new roof approximately 6 months ago and just recently the new bay window. Mr. J****** gave so much time and energy to both projects. A quote that I learned years ago "Men become attached to us not by reason of the services we render them, but by reason of the services they render us". I am very appreciative of Mr. J******'s explaining every detail of the projects and comforting my heart as he listened to my concerns in the midst of my fears and doubts. He genuinely cares about others and but never loses his sense of professionalism. Mr. J****** has allowed my personal concerns alleviated concerning good work ethics and not being taken advantage of by his kind and sincere sense of integrity. I feel blessed to have been served by Mr. J****** and Homefix Custom Remodeling and will certainly recommend other people for their job needs. May God Bless you with His kindness in return. I am a very satisfied customer. Great service rendered.

Charlotte M Avatar
Charlotte M
3/09/2019

Very Happy with Homefix Custom Remodeling... Thank you Homefix Custom Remodeling!! I wanted to have my kitchen remodeled,and I couldn't be happier!! It looks amazing! Thanks to great consulting and design they helped me remodel my dream kitchen! Thank you!! Highly recommended!!

Hugo G. Avatar
Hugo G.
3/07/2019

Homefix Custom Remodeling provided exceptional workmanship. The pricing was very competitive, as I sought pricing and designs from 4 different vendors. I'd recommend & use American Remodeling for future projects.

Eddy Agnel Avatar
Eddy Agnel
3/06/2019

Awesome Experience ..! The process from beginning to end went really well with Homefix Custom Remodeling . The crew that was on site was incredibly careful, cleaned up each day, and were very courteous in each interaction. The work was completed on the timeline that was originally outlined and we are incredibly happy with the end result.

Philip M. Avatar
Philip M.
3/05/2019

Professional beyond words! Despite a very complex and steep roof, the UCR team were precise and thorough. They effectively and efficiently constructed a beautiful tile canopy over our three-story colonial home. The neighbors were wowed by the new look and my wife and I are now secure for the rest of our lives no matter the inevitable fierce storms conjured up by Mother Nature.

William M Avatar
William M
3/05/2019

Really happy with the work they did. Great prices, great service, amazing results....had 3 glass panels replaced in our house and from start to finish, they were great. Super happy with our experience!

Sandra N. Avatar
Sandra N.
3/01/2019

Quality Work and Great Customer Service

Jennifer Kott Avatar
Jennifer Kott
2/28/2019

Homefix responds to my call quickly, came to check out the roof while I was at work, offered a reasonable quote with a fast turn-around time, and within a week my gutters were repaired. I was particularly happy that Homefix Custom Remodeling proactively fixed other issues that he discovered during the gutter replacement. Two thumbs up, great service.

Philip Goodwin Avatar
Philip Goodwin
2/28/2019

I could not be more happy with this company. From the very start when they came out to determine how much power we required, to the designers, to the people who came out to inspect my roof, and finally the installers it couldn't have been better. All in all a great experience. I highly recommend these guys.

Harper Sears Avatar
Harper Sears
2/28/2019

Quick efficient, and a pleasure to deal with.

Ricky Triplett Avatar
Ricky Triplett
2/28/2019

Had them come out to spec the job. They measured, ordered, and a few weeks later, the shower door came. they installed, its super smooth, and super clean, and they got rid of the old door too. Learned they do windows too, and will look to this small business to see if they can help me with that in the future too.

Joshua Carter Avatar
Joshua Carter
2/28/2019

Do not pass up this company. Too many overpriced companies out there ripping you off. These guys are true to their word. I love my windows and my front door is everything I envisioned. And Homefix Custom Remodeling are a pleasure to work with.

denara room Avatar
denara room
2/28/2019

They have quality products, wonderful staff and customer service. We replaced all the windows and doors in our home and have experienced an amazing difference in utility costs. These windows have significantly reduced the amount of outside noise. We would recommend Homefix to everyone!

Eddie Summers Avatar
Eddie Summers
2/28/2019

Exceeded my expectations We had a 70 year old front entry door replaced. The quality and efficiency of the crew was very impressive. The really knew what they were doing and had no issues at all in completing the job in a short period of time. It looks beautiful and adds so much to the curb appeal of our home. Thanks to you all!

Paula S. Avatar
Paula S.
2/28/2019

I will definitely be doing business with this company in the future. Very trustworthy and reliable. The team that installed our doors kept us informed as to what needed to be done and the time that it would take. What I really appreciated about the company is when there was an issue that would not have been noticeable by a customer's eye, the worker brought it to our attention and guarantee it would be fixed. UPDATE SINCE THE ORIGINAL POST..I had Home Fix replaced windows throughout my home in December. From beginning to end I have received top notch service. I trust them and their work has not let me down thus far.

Rosa Lee Avatar
Rosa Lee
2/28/2019

I had major water damage at my house after my roof collapsed following a heavy rain storm. The Homefix Custom Remodeling crew was great. professional, on time, and very nice workmanship. I would definitely hire them again for any and all general contractor needs.

Melanie Fernandino Avatar
Melanie Fernandino
2/28/2019

His crew was respectful of the need to keep gates closed to keep my dogs in the back yard, and they did a good job of cleaning up the work site afterward. This was a much better experience than I had anticipated after talking to other roofing companies, and I attribute the difference to Homefix attitude and professionalism coupled with their knowledge and skill. Great job!

David Carter Avatar
David Carter
2/28/2019

Awesome

Michael Athey Avatar
Michael Athey
2/28/2019

I will ALWAYS use them from this point forward. They are professional from top to bottom, from the principals to the workers. I found each person I spoke to to be an excellent communicator. They kept us informed about what they were doing and any changes in the project flow. Our roofing project was fairly complicated but they executed it very well. I would have no hesitation recommending these folks to any of my clients or anyone else looking for a good, honest, and dependable roofer.

James D. Avatar
James D.
2/27/2019

I just wanted to let you know, how pleased we are with our windows, the installers, and customer service. the job was finished very quickly. All of the people who came were polite, clean, and easy to have in your home. We are 100% satisfied and would not mind telling prospective customers that we would recommend HCR.

pat conrad Avatar
pat conrad
2/26/2019

These folks drove a long way to my home and were just excellent and very knowledgeable. I highly recommend them!

Dean V. Avatar
Dean V.
2/25/2019

They were extremely professional and efficient! Their crew came out and worked really hard all day to do the repair. Fortunately they did not find any structural damage from the leak. They sealed it, added new gutters and it looked great. They cleaned up every single piece of dust from the work area. We had a nice solid monsoon this last weekend and boy not a drop came in. I felt ready that the house was ready for this upcoming Winter. I Personally recommend them to everyone!

Candice W. Avatar
Candice W.
2/21/2019

5 star ratingHomefix Custom Remodeling did a fantastic job! All the windows were installed the same day and installed correctly. They brought their own drop cloths for the floor and vacuumed everything as they went along. The three workers were on time, professional and very thorough.Steve Madore was our salesman and couldn't have given us a better price. We our very happy with the treatment we received and absolutely would recommend them to anyone!

Brett T. Avatar
Brett T.
2/21/2019

We had someone out to our home within 45 minutes and they quickly identified the problem and fixed it! We are thankful for their professionalism and expertise. I called them because of all their positive reviews and I had a very positive experience. Highly recommend them!

Seth Sears Avatar
Seth Sears
2/20/2019

I love my new countertop. The entire process of installing new countertops was amazing and the final results--just beautiful. I should have had these countertops installed years ago. From signing the contract to installation it did not take long. I am very pleased.

PATRICIA T. Avatar
PATRICIA T.
2/18/2019

I wholeheartedly can recommend him! They have always been professional, on time and flexible towards fixing my roofing problems. These guys are highly detailed oriented and take the time to explain all the options available in any given situation. They are pricier than competitors but worth it in this case.

Steve D. Avatar
Steve D.
2/18/2019

The team came and immediately started working. Very professional, HIGHLY RECOMMENDED!! Thank You HCR!!!

Jean M. Avatar
Jean M.
2/16/2019

When they came out to measure, they anticipated all concerns a homeowner can imagine: swing-in, swing-out, swing both ways, hitting other fixtures or not, shower curb not sloping the right way. They were on time on their installation appointment and finished within the estimated time frame. They did...

Joshua Carter Avatar
Joshua Carter
2/14/2019

Great customer service

Patrick D. Avatar
Patrick D.
2/13/2019

knowledgeable and skilful!! Homefix Custom Remodeling did an excellent job on replacing my flat roof. They started quickly and used quality materials. The workmanship was great. He worked with me to make changes so the HOA was happy. I can not praise the job he did enough.

Henry C. Avatar
Henry C.
2/06/2019

Great job to the entire office, especially Gloria who was so nice and easy to work with over the phone. They even installed a NEST thermostat which is included in the estimate. They are the most affordable and provide the best service. Thank you homefix custom remodeling! We will be using you again!...

Eddie Summers Avatar
Eddie Summers
2/05/2019

n/a

Paul S. Avatar
Paul S.
2/04/2019

The work hasnâ  t been done yet, they are working on getting everything ready for the project, which will take place in a few weeks. Iâ m having all new windows installed..I canâ t wait for the finished results.

Mary R. Avatar
Mary R.
2/02/2019

They have great ideas! They provide excellent service, are quick and efficient, and thoroughly clean up their job site. The windows are manufactured here in town and they have always kept to the schedule we set. More importantly, if there is a problem, and they are rare, they get it fixed, promptly. A quality organisation from the bottom to the top.

Tyson H. Avatar
Tyson H.
1/31/2019

Thanks to HCR scheduling staff and installation crew for a GREAT job. The windows are beautiful. The windows were custom built for each one.Total of 10 windows.

Edward W Avatar
Edward W
1/30/2019

I can't speak highly enough about their professionalism and the quality of work. The process starts with the sales person and the quote right through to the on-site crew, project manager and office staff. Every question is answered and ever concern addressed up front. The materials used are high quality. I would highly recommend this company.

Naomi Landers Avatar
Naomi Landers
1/29/2019

My experience with HCR was wonderful. Every employee I spoke with was knowledgeable and assisted me with my questions in a quick manner. They made the process easy and non-pressured. I highly recommend HCR and will use them for future projects.

Sharon Stephens Avatar
Sharon Stephens
1/29/2019

The owner was courteous, friendly, professional and knowledgeable. The work of replacing my roof was fast and efficient. The work crew was professional and very good. They provided information and were very careful with my home and surrounding yard. They left my property clean!!! Follow up by the owner was meticulous and he went beyond the expected, helping me with things I could not do after the fact. I highly recommend this company if you need work done.

pamella gordon Avatar
pamella gordon
1/29/2019

I was impressed with the whole process..the crew that came to install was great they we're fast and efficient and did a great job of cleaning everything up and they helped move some furniture around .. I had one broken window from shipping they installed and they iimediatly started the process for a new one

Randy Paulson Avatar
Randy Paulson
1/29/2019

The doors were not square, had open-close issues and air gaps. Homefix Custom Remodelling knew exactly what to do, had the right tools and expertise, and was professional and courteous in his communications and face-to-face dealings. The work was fully priced but fair. I wouldn't hesitate to recommend them to friends and neighbours.

Jennifer Gabbie Avatar
Jennifer Gabbie
1/29/2019

Great service! A representative came to our door to ask if we wanted to get an estimate. He happened to be starting the process to look for a place to get new windows, so we said yes and decided to go ahead and hear about roofing and siding that we knew we would need soon as well. The quote representative came to our house and was very nice. The speal took a longer than we expected but we decided to go with them. They have great products and a warranty that you can not beat anywhere. The guy was super up front and didn’t sugar coat anything. We loved that he showed us the comparison to other local companies and their cost. We decided to get all three things done with them. We had our roof done first and they came at 7am and were done by the time we came home. The roof looks amazing and still does.We got our windows next and the crew was so nice, I was home with my newborn and they were worried about the noise level and her comfort. They did a great job and showed me how to use them and made sure that I looked around the whole house and was happy. We even had a little issue with a window that was special that we were changing and they were great about getting it correct very quickly.Lastly we got our siding. This is the crew we were less happy with. We had some special requests and the crew had no idea about any of it, but to be fair they asked and did the extras no problem. I think the siding high ups and the crews just need some better communication. We did have an issue where they put the shutters back up when we did not want them back up and they did not clean up around the house very well. We called our rep and complained and they sent out someone within the week to take down the shutters and replace the siding from those places and do a thourough walk around the property. And the siding looks great. Overall, we were very happy with the whole process. They were great at listening to us and very responsive when we said something was not done right and fixed it right away. I would just be very clear in your contract if you get siding and be there when the crew is there to make sure, especially if you are doing anything different than a straight redo.Would totally recommend to anyone.

Meghan Yost Avatar
Meghan Yost
1/29/2019

I just wanted to let you know, how pleased we are with our windows, the installers, and customer service. the job was finished very quickly. All of the people who came were polite, clean, and easy to have in your home. We are 100% satisfied and would not mind telling prospective customers that we would recommend HCR.

pat conrad Avatar
pat conrad
1/29/2019

The absolute best customer services

Shani Bee Avatar
Shani Bee
1/29/2019

Project completed exactly as sold. Quick too. Very pleased!

Jim Harrah Avatar
Jim Harrah
1/29/2019

They were very professional. I would recommend them to anybody having any roof work done. My whole roof was replaced in two days. Great company from the beginning to the end of the project.

Alex Grey Avatar
Alex Grey
1/29/2019

After contacting a number of window and door contractors for quotes we decided to go with Homefix Custom Remodeling. They did an outstanding job. We had all of our patio doors, windows and front door replaced. They went above and beyond to take care of my mom. They made sure the job was completed on time and 100% complete. If I could give more stars I would.

Scott Perez Avatar
Scott Perez
1/29/2019

The manager worked diligently with me and helped me get affordable rates in order to get the job done. The workers and service were great and the administration.

Jennifer Ogunde Avatar
Jennifer Ogunde
1/29/2019

We recently had the siding on our home in Columbia, MD replaced by Homefix. I believe we received a good price for very good quality siding product. The team that performed the work were very diligent in their work and did a great job over 3-4 days. They did a good job of cleaning up afterward as well. In general, we're very pleased with the results.

rick hatfield Avatar
rick hatfield
1/29/2019

Workers were professional and knowledgeable concerning their area of expertise...would definitely recommend them again for gutter issues and pricing was reasonable.

GJ H Avatar
GJ H
1/29/2019

He went above and beyond to get us on his schedule, and the work that his company provides is second to none. We needed a lot of work: major tear off, all new plywood, fascia repair, rain gutters...you get the idea. Home fix Custom Remodelling did it all! We wouldn't hesitate to recommend them to anyone in need of a roofer!

Lauren Dan Avatar
Lauren Dan
1/29/2019

So far we've had a great experience. We met with a sales rep (Paul S.) and got a great deal on really good custom windows. We made an appointment for the windows to be measured accurately for our order. They showed up on time and answered all my questions. I've had nothing but a smooth and great experience so far. Update: the windows were installed in a day and what a difference. The quality of the windows are great. I do recommend using HCR. I know there's some negative reviews here but my experience was great start to finish.

Diana Woodall Avatar
Diana Woodall
1/29/2019

They showed up on time, introduce themselves in a professional manner, and explained the problem to me in detail. They were able to resolve the issue with my roof the same day. I feel so grateful to have such an honest and dependable business servicing the Homefix Custom Remodeling.

Sean Jones Avatar
Sean Jones
1/29/2019

Company communicated very well throughout the entire process. They did a fantastic job and great quality windows and doors were installed. Would recommend to everyone, great experience and will be using them for future projects.

Brandon Arena Avatar
Brandon Arena
1/27/2019

From the first visit through installation of my roof they communicated throughout. The installers showed up a little late but worked very hard, finished my roof in a single day and did a great job and everything went smooth from start to finish.

Stephen Donner Avatar
Stephen Donner
1/27/2019

I am really pleased with the final result. He walked all over the roof to check everything and told us, other than the one spot that leaked, our roof should last us 10 years. I love hear that because I didn't want a new roof or to be lied to for more business. The job was done in about a week and we didn't even have to be home. And compared to other estimates, Tadlock was very reasonable.

Edward T. Avatar
Edward T.
1/25/2019

We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep. gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been trained by HCR and were not day-laborers or sub-contractors. They returned early the next morning and completed their work in a couple hours. No unpleasant surprises here! The price below includes guttering and fascia. Financing is available.

Karen M. Avatar
Karen M.
1/25/2019

Recently my roof suffered some minor damage, mostly missing shingles. I called Homefix Custom Remodeling and they responded promptly. They are obviously reliable but also efficient, professional, reasonably priced, and above all very friendly. Thank you for a job well done! I will not hesitate to r...

Rajat Landers Avatar
Rajat Landers
1/23/2019

Excellent Service I recently got my roof replaced and HCR made my experience easy and wonderful from the beginning in receiving my free estimate to the end in seeing my brand new roof. I highly recommend HCR and will be using them for future projects.

Sharon S. Avatar
Sharon S.
1/22/2019

The price is reasonable! I highly recommend them! Homefix did a very thorough assessment of my issues, worked with me on a high quality but affordable resolution and then did everything they said they were going to do over the next 3 days. Great crew and great results. I'll be using them for all of my future jobs.

Donald C. Avatar
Donald C.
1/21/2019

The owner was courteous, friendly, professional and knowledgeable. The work of replacing my roof was fast and efficient. The work crew was professional and very good. They provided information and were very careful with my home and surrounding yard. They left my property clean!!! Follow up by the owner was meticulous and he went beyond the expected, helping me with things I could not do after the fact. I highly recommend this company if you need work done.

pamella gordon Avatar
pamella gordon
1/17/2019

They're outstanding! I'm very happy with the quality and look of the windows. And my experience working with Homefix was excellent. They were extremely helpful when I was selecting options and was very reliable and responsive throughout the process.

Macky L. Avatar
Macky L.
1/15/2019

Too expensive. Double the average roof n my neighborhood of townhomes. And that was after I talked them down 10K. Don’t do what I did. I didn’t compare prices before having the work done. I spent double the neighborhood price. I assumed they would work from the front of the house because that was what I had seen done before. And no one spoke up when I arranged for parking in front of my house so they would be as close as possible. Because of this, they tore apart my backyard where they did work from. I hadn’t moved things since I didn’t expect them to work from the back of a row home. A family garden Owl was broken. They forced the gate open since I hadn’t unlocked it. They could have asked me to unlock it. They then raised the price from @11K to @16K because they said there were 8 “membranes” and they had only expected 2. How do you argue when the old roof has already been torn off? Even then the said they were giving me a discount. The workers themselves were very pleasant and tried to be accommodating but the language barrier did make communicating rather difficult. Please learn to check out more than I did. My fault.

Nancy W. Avatar
Nancy W.
1/14/2019

Great hardworking guys! The best deal all the way around, including quality, price, durability, looks, timing and guaranty. All the windows came out beautiful, I'm a very picky buyer and they took care of all the details I asked in a very professional and reliable way. I highly recommend Homefix Custom Remodeling.

David N. Avatar
David N.
1/09/2019

We got 7 of our windows done today and they look awesome! They were super fast as well which is another plus. Showed up right on time and were very friendly. I'd highly recommend them! The price is great as well! What more could you ask for

Jennifer Gabbie Avatar
Jennifer Gabbie
1/07/2019

They made sure to explain everything they werw doing! Homefix Custom Remodelling were great! We were especially impressed with how quickly they responded when it started to rain (unexpectedly) over the weekend - they rushed to our home and covered our roof with a tarp right away - all on their own, without a call from us. Very happy with the end results. We would definitely work with them again!

Brian M. Avatar
Brian M.
1/03/2019

Wow! I will only go toHomefix Custom Remodeling for all things above from now on. They really put time into doing the job right. The knowledge and diligence put into doing a good job is more than worth it. Highly recommended!